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BACKGROUND SUMMARY
Diversified business and managerial experience. English and Mandarin speaking. Expertise in purchasing management, sales management, customer service and marketing. Effective leader who creates results- oriented teams, uses strong analytical and communication skills to resolve complex problems, demonstrates strong people skills and has successfully reduced inventory cost while improving organization efficiency. Experience in Application of ISO9000 and the approvals of FCC, EEL, ITU, ETSI, IC, UL, CE, TUV, VCCI, RRL, BSMI, CCIB, OFTA, PTT, TAS, and AS/NZS
* 10 years experience sales management in process control field and commercial vehicle components.
* 10 years experience customer service and key account management.
* 4+ years experience with purchasing over 1 million RMB monthly.
* 4 years experience with marketing in process control field and commercial vehicle components.
WORKING EXPERIENCE
Marketing/Customer Service Rep. SAF-HOLLAND Beijing Rep. Office 2005-2007
Ć Produces and maintains product literature consistent with Holland corporate marketing services product literature, interacting with both Holland corporate and local design houses to insure content consistency.
Ć Develops and maintains website consistent with Holland corporate marketing services website design and content, interacting with both Holland corporate and local website design facility to insure content consistency.
Ć Develops advertising programs consistent with both Holland corporate marketing services advertising material and advertising objectives of Holland China. Interacts with Holland corporate, Holland China, and local advertising design facility to insure content consistency.
Ć Identifies various forms of media to transmit brand awareness and advertising such as trade publications, customer sponsorships, direct mail, etc. and databases all target media to include OEM and fleet customers.
Ć Handles all product literature requests from customers and trade partner representatives.
Ć Participates in certain trade show development consistent with Holland corporate marketing services booth design, imaging, and exhibit house selection, and coordinates trade show development and activity.
Ć Participates in periodic market research utilizing both governmental and private industry information.
Ć Oversees monthly 12-month rolling product forecast process taking inputs from sales and other OEM / market inputs.
Ć Handles all export order processing / invoicing from JV and licensee operations and through Holland Hong Kong when shipping licensed products out of country to other Holland affiliates.
Ć Handles various import order processing / invoicing to customers in China through Holland Hong Kong with shipments originating from other Holland affiliate operations.
Ć Is responsible for monthly PMT (Product Management Team) sales reporting using various forms of inputs.
Ć Assists Managing Director and Business Development Manager with special projects from time to time.
Manager of International Trade Department Sailsors Instruments Ltd., Beijing 2003 -2005
Ć Make annual sales plan, promote home-made brand products sales to the clients outside of China;
Ć Make annual purchasing plan, select and evaluate the qualified suppliers, control stock and purchasing cost;
Ć Supervise the daily operation of International Trade Department, ISO9000 and Agency approvals application;
Ć Administration of International Trade Department: direct internal assistant in providing shipping, payment, Customs Clearance and records documents management;
Ć Translate and edit literature both from English to Chinese and Chinese to English;
Ć Design and update English website;
Ć Exhibition selection and attendance.
Marketing Representative Bay Area Compliance Laboratory Corp. 2002 -2003
Ć Responsible for Chinese market research, competitive analysis, and provide customer feedback;
Ć Be responsible for the sales service and consulting about certification;
Ć Build the company's brand and concept in the market place, Ensuring and maximizing market penetration.
Ć Familiar with the approvals of FCC, EEL, ITU, ETSI, IC, UL, CE, TUV, VCCI, RRL, BSMI, CCIB, OFTA, PTT, TAS, and AS/NZS
Sales-Assistant Jinan Huaneng Pneumatic Co., Ltd. 1997 -2001
Ć Accomplish the company required month's, quarter's and annual sales plan;
Ć Keep existing customers, identify and solicit potential customers;
Ć Consult with customers before sale and after sale to resolve technical problems and ongoing support;
Ć Follow-up sales contracts and sales documents management;
Ć Provide proposals into product promotion and design
Education
2001-2004 -MBA (Marketing)
CUMT (Beijing China) http://www.cumt.edu.cn/english
1993-1997 -B.eng (Electrical Engineering & Automation)
Yanshan University (China) http://www.ysu.edu.cn/english/english.asp
References
Available upon request
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