Resume - Business Analyst-Information Technology

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Resume #68147

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Date of Birth: October 7, 1979.

EXECUTIVE SUMMARY
A cross-functional information technology practitioner with 6 +years of experience with three years in software development and 3+ years in initiation, planning, eliciting and analyzing the business processes, determining software product solution and managing implementation for varied areas of Banking and financial services industry.

SKILL-SET
Key Personnel Skills
ƒá Creative self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
ƒá Strong work ethic, taking ownership of all duties and responsibilities.
ƒá Adapts to new systems and environments quickly

Key Project Management Skills
ƒá Experience in coordinating cross-functional teams to identify, manage and resolve issues and risks on projects that have cross-functional inter-linkages.
ƒá Good business communications skills adept at creating, editing, and coordinating communication networks (Interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, minutes of meeting, etc.), to keep executive staff and team members apprised of project status.
ƒá Experience in high level estimation/costing and preparation of project proposals.
ƒá Vendor evaluation & management
ƒá Managing through changing personnel.
ƒá Design & Implementation of Balanced Score Card (BSC) Model for Technology Groups for Performance Measurements

Key Business/System Analysis Skills
ƒá Ability to gain the confidence of the business community and ensure their functional and non-functional requirements for business needs are captured, agreed, prioritized and met by the IT camp
ƒá Undertake Business Process mapping & Gap analysis activities.
ƒá Experience in the documentation of system and business requirements and specifications and gaining approval of formal functional requirements.
ƒá Ability to facilitate coordination between internal and vendor technical teams, work with clients, negotiate requirements between stakeholders.
ƒá Design and development of use cases, test-case scenarios, root-cause analysis, developing test plans.
ƒá Conducting user acceptance testing, & obtaining formal sign-off
ƒá Expertise in needs analysis, selection, installation, testing, and final deployment.
ƒá Adept at creating and conducting user training, and developing training materials.
IT SKILLS
Googling "Code Snippets" and effectively and efficiently adapting the code to suit project need

Modeling Languages: UML
Version Control: VSS, Team Foundation Server (TFS)
Test Management: Mercury (Test Director)
Programming Languages: Java, RMI, Visual Basic, SQL, PL/SQL, ASP.NET, JSP,
Web based Languages: HTML, JavaScript, VBScript, ResQNet (Universal Client)
Messaging Queue: IBM Websphere MQ Series
Reporting Tools: Crystal Reports, SAS Reporting Tool, TradeStats
Databases: Microsoft Access, SQL Server 2000, Oracle 10g, DB2
Operating System: Windows 2k, UNIX, AIX
Desktop Applications: Microsoft Office, Open Office
Drafting Tools: AutoCAD 2000, Solid Works

FUNCTIONAL KNOWLEDGE AREAS
ƒá Cash Management Services (Payments)
ƒá Payment & Settlement Systems (RTGS, NEFT, SWIFT,SEPA)
ƒá Trade Finance

ORGANIZATION: NATIONAL BANK OF KUWAIT (NBK) (JAN 2007 - TILL DATE)
NBK is the largest and most dominant financial institution in Kuwait. It also enjoys the highest credit rating in the Middle East. It is amongst the most valuable Arab companies with a market capitalization of $14.7 billion as of end 2006.NBK has the most extensive regional and international network, which includes branches, subsidiaries and representative offices in New York, London, Paris, Geneva, Lebanon, Jordan, Bahrain, Qatar, Singapore, China, Iraq and Saudi Arabia
Designation: Analyst
Work Profile: Designing and implementing processes/systems for the Trade Finance Division. This involves scoping and mapping of requirements and development of systems through interaction with end user and development teams.
PROJECT DETAILS
BankTrade Implementation for Trade Finance Division (Greenfield Project)
Place: Kuwait City, Kuwait
Synopsis: The Trade Finance division of NBK comprises of 4 sub departments (Collections, Guarantees, Import LC, Export LC), each of these departments currently are using independent in-house developed systems in different technologies (MS Access, VB, COBOL, ASP). The project is aimed at replacing the existing disparate system with single integrated customized Trade Finance solution (Bank Trade). The Bank Trade system is also expected to interface with other Bank applications like Core Banking, SWIFT, Email/Fax Interface, OFAC etc to provide an end-to-end robust & scalable STP solution for the bank

Product: Bank Trade Vendor: Complex System Inc (CSI)
Role: System Analyst
ƒá Interface with the end-users to model business process, identify the challenges and suggest systems solutions options.
ƒá Liaison between the technical team and business users to help define clear requirements.
ƒá In charge of definition, plan and execution of Users Acceptance Tests for the Trade Finance system.
ƒá Design & development of Rule-Based Work Flow Engine in Dot NET framework to work in an integrated fashion with Bank Trade Product (In-house development)
ƒá Implementation of a Public Key Infrastructure (PKI)
ƒá Coordinating reporting requirements for Trade Services team. Creating reporting to support daily, weekly, monthly import activities.
ƒá Requirement Identification for ODS (Operational Data Store) for reporting
ƒá Assisting in the development of training materials for systems implementation.
ƒá Train and educate users on system functionality and capability.
ƒá Responsible for coordinating and deployment of all project deliveries.

Platform: Oracle 10g database, ASP.NET, Java, VB, Microfocus COBOL, ResQNet (Scripting language), MQ Series, TFS

Data Migration - Bank Trade
Place: Kuwait City, Kuwait
Synopsis: The project involved, migration of data from 4 different payment legacy systems (MSAcces, DB2, IMS) into a single Trade Finance product (Oracle 10g)
Role:
ƒá To carry out the migration of based legacy data to populate new cluster services and complement the implementation of the solution. Interface with the end-users to model business process, identify the challenges and suggest systems solutions options.
ƒá To assist in the management and development of migration product documentation associated with the migration strategy, plans and specification.
ƒá To liaise with the test team to ensure the accuracy and completeness of data tables and national files to support the deployment process.

ORGANIZATION: ICICI BANK LTD (PRODUCT TECHNOLOGY GROUP) (DEC 2004 - DEC 2006)
ICICI Bank is India's second-largest bank with total assets of over one trillion INR and a network of about 600 branches/ offices and over 2,400 ATMs. It offers a wide range of banking products and financial services to corporate and retail customers in the areas of investment banking, life and non-life insurance, venture capital, asset management and information technology. ICICI Bank's equity shares are listed in India and New York Stock Exchange (NYSE).
Designation: Assistant Manager (AM II)
Work Profile: Designing and implementing processes/systems for the centralized processing unit, Corporate Banking Division. This involves scoping and mapping of requirements and development of systems through interaction with end user and development teams.
PROJECT DETAILS
Microsoft Excel to Open Office Conversion
Place: Mumbai, India
Synopsis: The CMS operations group is using Microsoft Excel for various functions like MIS, reconciliation. Many of the excel sheets had inbuilt macros for doing processing and displaying the results in the desired format. ICICI bank as a policy is moving towards adoption of Open Office software package which will replace Microsoft office as the office desktop application across the bank, hence a need to convert the Excel macros/applications into its open office equivalent
Role:
ƒá To identify the processes where MS Excel, MS Word is being used across CMS operations/applications.
ƒá To test the feasibility of replacement of excel with open office calc sheet, without impacting operations.
ƒá To prepare BRS for sheets requiring conversion of macros, get it developed through the vendor
ƒá Test and implement the same across operations and applications.

Data Migration - Integrated Payments Systems
Place: Mumbai, India
Synopsis: The project involved, migration of data from 4 different payment legacy systems (SQL Server 2000) into a single integrated payment system (Oracle 10g)
Role:
ƒá To carry out the migration of based legacy data to populate new cluster services and complement the implementation of the solution. Interface with the end-users to model business process, identify the challenges and suggest systems solutions options.
ƒá To assist in the management and development of migration product documentation associated with the migration strategy, plans and specification.
ƒá To liaise with the test team to ensure the accuracy and completeness of data tables and national files to support the deployment process.

Cash Management Services - Integrated Payments Systems (Greenfield Project)
Place: Mumbai, India
Synopsis: Payments system process payment advices for bulk payment requirements for corporate through various paper based and electronic payment modes like; customer cheques, warrants, DD¡¦s, ECS etc. It provides straight through transaction processing by interfacing with corporate ERP¡¦s, CDCI interface to core banking and various electronic payment interfaces [PI]; EFT, NEFT, ISO 8583, RTGS and SWIFT. It also interfaces with NCR images and additional instrument details read by OCR for performing online validation with the payment advices before clearing. It handles end-to-end functionality for cheque/DD drawing arrangements for correspondent bank and co-operative banks.

Product: Cash@Will Vendor: Nucleus Software Exports Limited (NSEL)

Role: Business Analyst & Project Manager
ƒá Software vendor evaluation, negotiation, budget approval, h/w estimation and business knowledge transfer.
ƒá Interface with the end-users to model business process, identify the challenges and suggest systems solutions options.
ƒá Liaison between the technical team and business users to help define clear requirements.
ƒá Defining testing Strategies, including test cases, test plans and simulation of test scenarios for UAT.
ƒá Identifying areas for automation & implementing solutions for the same.
ƒá Document Management as per SOX process
Platform: Oracle Forms, Report on Oracle 10g Application server and Oracle 10g database.

ORGANIZATION: SUREPREP (INDIA) PVT. LTD. (AUG 2004 -DEC 2004)
SurePrep (India) is a 100% subsidiary of SurePrep LLC, a limited liability company formed in USA in the year 2002. Sureprep helps accounting firms to outsource their tax processing in an efficient and cost effective fashion.
Designation: Sr. Software Programmer
Work Profile: Analyzing, designing, coding, testing of document management software.
PROJECT DETAIL
Dream Work Paper for SurePrep Inc (U.S) Team Size: 14
Place: Mumbai, India
Synopsis: DWP is a web-based application, which allows processing for Income Tax return for US based customers. The scanned documents are uploaded at US site, which is then processed by Chartered Accountants in India using DWP and a return document draft is prepared in PDF which can than be submitted to the customers. The system also generates file in Customer compatible Tax software's like (Go System, Pro FX System, Ultra Tax, Lacerate)
Role: Involved in database design & programming, DTS scripting, Replication
Platform: ASP.net, VB, MS SQL Server 2000
ORGANIZATION: AURIONPRO SOLUTIONS LTD. (MAR 2002-AUG 2004)
Founded in 1997, aurionPro Solutions Limited, an ISO 9001:2000 certified technology product and Solutions Company. AurionPro Solutions is headquartered in Mumbai, India with a subsidiary in Singapore and a joint venture company in USA. AurionPro Solutions has built a strong niche presence in Cash Management solutions in Indian Banking sector by servicing top Private Sector and Foreign Bank operating in India
Designation: Sr. Software Programmer
Work Profile: Analyzing, designing, coding, testing, implementing and managing the implementation of banking and financial service s/w products.
PROJECT DETAILS
Receivables Management Services (RMS) for ICICI Bank Team Size: 3
Place: Mumbai, India
Synopsis: RMS is a financing application that helps banks in providing value added services to its customers. It help banks in managing the "receivables and payables" for the participants in the supply chain, especially in case of channel financing where the end users, the dealers, the vendors and the manufacturer all are financed by the bank. This application can also be used for providing BPO services in reconciliation, follow up management, and document management across the channel.
Role: Involved in database design & programming, System level testing, MIS reporting through Excel
Platform: SQL Server, Java, JSP, XML, RMI

Corporate Payment Product for UTI Bank Team Size: 5
Place: Mumbai, India
Synopsis: To design a solution (Internet and intranet) for enabling the clients of UTI to make payments to different groups such as salary payment, vendor payments etc. With this application, UTI Bank can cater to Periodic payments (Payroll processing, Vendor/supplier payments, interest warrant, dividends), One time payments (IPO excess refunds, redemption of debentures, brokerage payments) and Instructions (Bulk, Standing, Future & immediate) where the Bank would receive the invoice/bill on behalf of the client and directly make the payment to the beneficiary for the same by debiting the client's account.
Role: Project Implementation, User Training, UAT sign-off from users
Platform: Oracle 8i, Java, JSP, XML, RMI

Disbursement (Cash Management Product) for ICICI Bank Team Size: 12
Place: Mumbai, India
Synopsis: To design a solution (Internet and intranet) for enabling the clients of ICICI to make payments to different groups such as salary payment, vendor payments etc. With this application, ICICI Bank can cater to Periodic payments (Payroll processing, Vendor/supplier payments, interest warrant, dividends), One time payments (IPO excess refunds, redemption of debentures, brokerage payments) and Instructions (Bulk, Standing, Future & immediate) where the Bank would receive the invoice/bill on behalf of the client and directly make the payment to the beneficiary for the same by debiting the client's account.
Role:
„Ï Module Leader for the Reporting Module, designed and developed MIS reports for Business Functions
„Ï Technical Documentation as per ISO 9001:2000 standards
„Ï System Level Testing
„Ï Customer Support Management & Deployment Management.
„Ï Data Purging & Log Shipping for OLAP Reports
„Ï User Training
Platform: SQL Server 2K, Java, JSP, ASP, Servlets, Excel Web Component, Crystal Reports 8.5, RMI.

DDDrawing for ICICI Bank Team Size: 3
Place: Mumbai, India
Synopsis:
To design a reconciliation software for Correspondent Demand Drafts (CDD) issued by Correspondent banks on behalf of ICICI. The system uploads a file of CDD's issued. Charges are calculated for the issued CDD. Similarly a file of liquidated instruments is also uploaded and a mark off is done. The system then generates reports like issued, liquidated, etc.
Role: Involved in database design & programming, System level testing, MIS reporting through Excel
Platform: SQL Server 2000, JSP, Excel Web Component, ASP

AuthMatrix for Reliance Industries Team Size: 4
Place: Mumbai, India
Synopsis:
To develop an interface for enabling the client to interact with the ICICI Bank site. The system accepts inputs from the Reliance SAP system, converts data into the format compatible with ICICI system and then returns the processed data and reports in Reliance compatible format.
Role: Design and development of User Interfaces and Report files for the system.
Platform: SQL Server 2000, JSP, Excel Web Component

Track My Pack for Patni Computer Systems Team Size: 18
Place: Mumbai, India
Synopsis: To design an application for tracking the packages of Courier companies from the point the Package is collected to the point it is delivered.
Role:
„Ï Designed and developed UI using VB forms and Report files for the Reporting Module.
„Ï Developed the help files (.chm) files using Microsoft Help and Snag IT.
Platform: MS Access 2000, VB 6.0, True DB Control, Crystal Reports 6.0, MS Help Files, Snag IT
ORGANIZATION: TRAC MAIL (JAN 2002 - MAR 2002)
Tracmail is a leading provider of outsourced interactive communications solutions. Since its inception as one of the pioneers in Indian Outsourcing, Tracmail has been working with global clients, who include Fortune 500 companies and helping them provide quality customer care.
Designation: e-Service Representative
Work Profile: Resolved technical and billing related issues of customers of Mcafee.com's online products through email support.

PROFESSIONAL EDUCATION
* Registered for PMP Certification (Expected Date of Exam May 2008)
* MBA (Finance - Part Time) from Narsee Monjee Institute of Management Studies (NMIMS) 2003-2006 (3.2/4.0 GPA)
* Post Graduate Diploma in Software Technology (PGDST) from Narsee Monjee Institute of Management Studies (NMIMS), affiliated to NCST in 2002.
* B.E. (Production) from Mumbai University with 70.16% in 2001. Secured 8th Rank in the University and topped the 2nd, 3rd and 4th year of engineering, consecutively.
* Higher Secondary Certificate (HSC) from Maharashtra State Board with 82.67% in 1997.
* Secondary School Certificate (SSC) from Maharashtra State Board with 84.14% in 1995.

PROFESSIONAL TRAINING
* Intermediate Programme for Bankers from Institute of Financial Management & Research (IFMR), Chennai, India
* 3 day Workshop on Functional Point Analysis (FPA) for Software Estimation, Mumbai India
* Combating Money Laundering and Terrorist Financing, Kuwait

CERTIFICATIONS
* Certificate Course of 85 Hours in Computer Aided Graphics (AUTOCAD R14) a Project of Dept. of Electronics at Shree Bagubhai Mafatlal Polytechnic. Secured 63 % marks.
* Course in C ++ & VB 6.0 at Dwarkadas J. Sanghvi College of Engg. Secured ¡¥A¡¦ grade.

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