CONTACT INFORMATION:
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Education
Degrees:
1998 Ajman University of Science and Technology-UAE
* Bachelor Of Computer Sciences-Faculty of Computer Science and Engineering
Memberships:
* Member in Computer Science and Engineering Alumni Society
* Member in Jordan Computer Society
* Member in IEEE Computer Society -80688652
* Member in IEEE Control Systems Society-80688652
* Member in American Society for Quality-63657483.
Certificates:
Exam 70–228: Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition
1999 Ajman University -Ajman
* PC Maintenance: Assembling & Trouble Shooting PC
* Oracle Administrating: Oracle Tools
* Fundamentals of SQL and PL/SQL: Oracle SQL & PL/SQL
*
PMP: Understand and Eligible for PMP Exam.
ITIL: Knowledge of ITIL.
Courses:
1999 InfoTech Institute -Dubai
* MOUS(Microsoft Office User Support):
1. Windows 98 2. Word 3.Power Point 4. Excel 5. Access
1999 Emirates Net Institute -Sharjah
* NT Professional: Technical Support (Installation, Configuration, Administrating)
1999 New Horizon Institute -Dubai
* Outlook 98
2000 Great Plains ERP -Dubai
* Jump Star to Dynamics
2006 C Tech Development Corporation -Washington, USA
* Environmental Visualization System (3D Modeling)
2006 The International Quality Center -Kuwait
* ISO 9001:2000 & ISO 14001:2004 Standard Awareness-2006 ISO 9001 & 14001 Awareness
2006 Wataniya Environmental Training Institute -Kuwait
* Fire Extinguisher
2006 The International Quality Center -Kuwait
* Quality & Environmental Management System internal Audit ISO 19011:2002 Standard
2007 KGL -Kuwait
* Leadership Program
Experience
Feb 2006- till now Watanya Environmental Services- Kuwait
Computer Engineer/ Systems Administrator &I SO Team Leader
(ICT Manager)
* Senior Employee, Directing the ICT Department and assist with the Departments Projects & Tenders.
* Manage Systems Admin Assistant/Computer Engineer.
* Environmental & Quality Management Team Leader.
* Reporting to Managing Director.
* Develop a web site and publish it.
* iScala ERP Accounting Modules in the Projects & Enterprise Accounting, define New Process Data Flow for Accounting, Personnel, Projects, Plant, Labs.
* Study and evaluate ERP's system to be implemented.
* Documentation, Operation, Maintenance, Enhancement and Administration
* In iScala Developing (MS Access: Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Macros, T-SQL).
* Developing Scientific applications (MS Access: Creating Tables, Forms & Sub Forms, Advance QBE,VBA Forms, Reports, Macros).
* Providing GAP Analysis, KPI & Re-Engineering for systems, ISO 9001\14001, ISO Certificate Award by AJA
* Provide Analysis, Support, Maintenance, Manage\Supervise and Plan for implement ICT (DAS: Echotch QMS, Citect SCADA, Networks components) tasks in departments tenders (Projects\Medical & Scientific).
* Deploy Business information & WES ISO Manual on SharePoint services.
* Network Services, Database and Security: Internet, Mail, Folders and Files Server and Backup.
* Plan for implementing new Network, SharePoint, ISA, Exchange Mail to satisfy their projects & roaming needs.
* Trouble Shooting, Administrating Network Servers 2K3, Active directory with ISA Server, SQL Server, Exchange, SharePoint Services with Anti Spam GFI and Antivirus Nod32, Ms Projects, Ms Visio, AutoCAD, Map source maps, Garmin GPS, outlook, XP, PC's, Scanners and Printers, Cisco IP Telephones.
* H/W and S/W Procurement for the Company & Departments Projects
Jan 2005- Oct 2005 International Network Company- Kuwait
Computer Systems Engineer\ Microsoft Senior Consultant and Project Manager
Microsoft Business & Servers Solutions
Microsoft Retail Management System, Microsoft Great Plains, SQL Server.
* Manage Business Planner and Developing Consultant.
* Reporting to Software Division Manager and Managing Director.
* Implement Microsoft Retail Management & Great Plains for Shoes & Boot Shop.
* Implement Microsoft Retail Management for Education & Training Book Shop.
* Analysis, Design, Plan Work Flow System for Ministry Retirements Services.
Project Management and Plan, ERP life cycle Implementer, System Analysis, Gap analysis, Design, Design Chart of accounts, Integration, Customization, Network Plan & Design, Installation, Training, Documentation on MSGP: (GL,PM,RM, FAM,PR), MRMS, SQL Server Windows Server 2003, ISA 2004, VBA, MS Access XP, Ms Project, Ms Visio, Crystal report.
* Provide Demonstration, Training, and Consultancy on Microsoft Products.
Oct 2003- Aug 2004 Modern American School -Amman
Technical Support Supervisor \IT Manager
* Senior Employee, Directing the IT Department and asset the IT Academic Department in the school.
* Reporting to Administrative and General Manager.
* Providing Re-Engineering for full systems, Network Services, Database and Security: Internet, Mail, Web, Folders and Files Server and Backup.
* Plan for implementing new Network, Files, Internet, Exchange 2k Mail to satisfy education needs, Web Hosting, ERP in the School, define New Process Data Flow for School Registration System.
* Study and evaluate ERP's system to be implemented.
* Wired and Wireless Network, Database, Web Hosting: Handle Development, up gradation, Implementation, Documentation, Operation, Maintenance, Enhancement and Administration
* Analyses, Developing (MS Access: Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Macros, T-SQL), Migrate Access to 2K/XP,
* Trouble Shooting, Administrating Network Servers 2K, Active directory with Files Server, ISA Server, SQL Server, Exchange 2000 with Anti Spam ORFEE and outlook 2000/XP, PC's, and Printers.
* H/W and S/W Procurement.
Aug 2002- May 2003 Jordanian Consulting Engineering -Amman
Senior Systems Engineer
* Senior Employee, Directing the IT Departments.
* Reporting to Administrative and General Manager.
* BPR Business Process Re-Engineering for Engineering Project Management.
* Providing Re-Engineering for full systems, Network Services, Database and Security: Internet, Mail, Web, Folders and Files Server and Backup.
* Plan for implementing new Network, Files, Internet, Mail, Web Hosting, ERP in the Organization, redefine Data Flow for the IT Systems and Business.
* Study and evaluate ERP's system like Scala, Great Plains to be implemented.
* Network, Database, Web Hosting: Handle Development, up gradation, Implementation, Documentation, Operation, Maintenance, Enhancement and Administration
* Analyses, Programming, Developing (MS Access: Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Macros, T-SQL), Migrate Access to 2K/XP,
* Develop Database for Project Engineering Management in Access and VBA & develop small program for filling in VB.Net Maintain Web ww.jce.com
* Trouble Shooting, Administrating Network Servers (NT, 2K), Active directory with Files Server, ISA, Mail with outlook 2K/XP, PC's, Print Server, Printers.
* Design, Recommend and Evaluate Control systems Network SCADA (PLC).
* H/W and S/W Procurement.
Oct 2000 – April 2002 Sharp Middle Est. Free Zone -Dubai
Computer Systems Engineer
* Directing the EDP Departments
* Microsoft Great Plains Software Dynamics: SOP, APOP, POP, GL, RM, PM, FA and Closeting Month/Year and Master Information.
* Training Employee on ERP: SOP, APOP, POP, GL, RM, PM, FA, Cover Functionality, process and Customization and Maintenance for IT, Course Evolution, Preparations and quick manuals for Accounts, Logistics and Sales.
* ERP/Network: Handle Development, up gradation, Documentation, Operation, Maintenance, Enhancement and Administration, Customize & modify Forms and Reports Integrates applications, FRx Report Writer.
* Maintain Dynamics Database System & SQL Server (MS-SQL 2K and 7.0 \T-SQL).
* SQL Server managing & planning, Transferring data, backup & restore & recovery, Optimizing, Monitoring & Troubleshooting and Database install, T- SQL, stored procedure, Views, Security, OBDC.
* Analyses, Programming, Developing Accounting and Inventory Reports(MS Access: Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Macros, T-SQL), Migrate Access to 2K/XP, Crystal Report with connecting with SQL Server.
* Trouble shooting & support, Administrating Network Servers (NT, 2K, Digital Unix) over TCP/IP, Proxy FTP, Unix Mail Server POP/SMTP, Print Server, PC's, Printers.
* Telephone system programming (Nortel)
* H/W and S/W Procurement.
Jun 1996- Oct 2000 Etisalat - Sharjah
Customers Services
Initially its customer support and services for the data service and telephony systems like Technical issues solving, Sales and target, Hardware and communication sales and support.
* Customer Support & Technical Inquiries (Internet, PSTN, ISDN, DSL, Web Hosting, Modems, Cards, Mobiles, Pagers, Telephones, PABX)
* Programming (Pagers, Mobiles GSM, PSTN, PABX, Voice mail, email) as device or in the switch.
* Design, plan and recommend for the customers a communication service system for business and house.
* Office Management (Sales Reports, Closeting Month, Closeting Year, Inquiries, Solving Customers Problems, Filling, Customer Follow up, Services Advice, Support)
* Sales & Support Services (Achevé thé Target for Mobiles, Pagres, Téléphones, PABX, Internet, ISDN, DSL, Web Hosting, Modems, Cards)
* Train new Employee on Database System usage and Subscriber Documents Processing and the devices programming.
* Manage revivable cash for sales and service system.
Jun 1994- May 1996 Al Haytham Computers -Ajman
Programmer & Support Engineer
Its general user support on PC, Printers, Scanners, Ms-Office, Windows, quickly gaining a strong knowledge of the business and IT. Promoted to assistant trouble shooting, assemble PC and Provide University students training and selling them projects in Database (MS Access 7) and system analysis documentation.
* Trouble Shooting PC, Printers, Scanners and Assembling PC's.
* Analyses, Programming, Developing MS-Access Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Macros, Backup & Restore.
* Training Office, Dos, Windows.
* Customer Support & Technical Inquiries.
Knowledge & Skills
Information & Software Engineering:
Software Languages: (HTML, (VBS, ASP, JS) using MS-Access XP and Front Page2000/XP, Visual Basic 5.0 (ADO), VB.Net, Pascal, C, Fortran, Cobol, Prolog, Assembly).
Information Systems: (ERP: Microsoft Dynamics (Great Plains) 6.0/7.0/8.0, Microsoft Retail Management System 2.0, I Scala, SCADA: Citect 6.0), DAS: Echotch QMS,
Database: (MS-Access 2.0/97/2K/XP/Vista, VBA, MS-SQL 2K and 7.0 (T-SQL), Oracle8i (P/L SQL), Crystal Report 7.0, MS-Visio) Details:
* Application analysts and design on VB, Web design and developing with HTML using MS-Front Page and ASP, VBS using MS-Access, Relational database design analysts on MS-Access, Identify data requirements and create the optimum logical data model, Data Analyst and analysis related to full life-cycle development of software database MS-SQL administration, Assist Development, RDBMS implementation & support, design and testing database maintenance, Develop database and upgrade, Develop and generate reports.
* Technical instructions in diagram form and deal with several abstract and concrete variables.
* MS Access: Creating Tables, Forms & Sub Forms, Advance Forms, Reports, Queries, Web Pages with ASP, JS, XML, Macros, VBA, Migrate Access to 2K/XP, Upsize Access to SQL Server, backup & restore.
* SQL Server: Create tables, Database managing &
Planning, Transferring data, Backup & Restore & Recovery, Optimizing, Monitoring & Troubleshooting and Database install, Transact SQL, Stored procedure, Views, Security, OBDC.
* Develop and maintain and plan the enterprise's, Data requirements gathering, Technical walkthrough sessions, Data Analysis, Data Modeling, CASE Tools MS-Visio or any tools, Provide software solutions, Providing programming, Debugging and testing.
* (Walkthroughs) of code, Queries, Database design, and Report & Forms output.
* Handle ERP Development, up gradation, Documentation, Operation, Maintenance, Enhancement and Administration.
Network & Hardware Engineering:
Operating Systems: (Windows Dos, 95/98/Me/2K/XP/Vista, NT, 2K Server, 2K3 Server, Unix, Cisco IOS)
Server Systems: (Active Directory & DNS NT,\2K \ 2K3, Firewall & Internet Accelerator, Exchange Server 2k\2k3, SQL Server 7.0\2k\2k5, Internet & Information Server, )
Hardware Systems: (Compaq, HP, Digital, Sharp,3Com, Accton, Axis, Cisco, Epson, Cannon, Toshiba, MPC, Acer) Details:
* Technical support such as Evaluates, Recommends, Configuring, Testing, Developing, Cabling, Installing hardware, Maintain PC/Sever/Notebook/PDA Hardware and peripherals, Cards or any Hardware like NIC/Ethernet, Modems, ISDN, DSL, PCMCIA, Adapters, Hub, Managed Switch, Router, Upgrading PC, Cables CAT5\6, Sockets RJ-45, Internet and Outlook.
* Network Client/Server Analyze, Plan, Design, Implement, Support, Administrate, Monitor, Troubleshooting and Upgrading, NT/2K systems, Plan and Design Security for Print Server, Database/SQL Server. TCP/IP, VPN, RAS, FTP, VLan.
* Design and Evaluate Control systems Network SCADA (PLC).
* Internet Cache Server MS-ISA, Proxy, Wingate and Print Server with NT/2K/2K3
* Analyses, Plan and Design Security for user's network file system access NT/2K/2K3
* Anti Virus TVD& Anti Spam, System Protection updates and schedules auto update for virus data and engine, Macfee\Norton\Nod32\GFI Essential\Orfee.
* Internet Service on ADSL, POP3, Administrate, Plan and Design Security on MS-ISA, Wingate.
* Email Service on Digital UNIX, MS NT/2K/2K3with HTTP, IAMP, SNMP, POP3, Exchange Server.
* Providing Plan and Design on Backup, Restoration and Recovery for SQL Server 7/2k/2k4, with Designing Security on Files Server and other Servers with NT/2K/2K3and Arc Server backup application.
* Producing Network system documentation.
* User support in a help desk environment answering trouble calls and Resolving problems via the telephone and/or at the user's desk.
Projects * 2006- 2007
* WES Network Infrastructure
Analyze Plan, Design, Configure and Document a Network Security & Infrastructure (PCs/Printer/Hub/Fax/Cables/Active Directory/DNS/ISA Server/Exchange Server/SQL Server/SharePoint Services/Internet & Information Server, Total Viruses Defense, Anti Spam, Backup System) Implementation on Windows Server 2003, ISA Server 2k6 Std., Exchange Server 2004, SQL Server 2k and 2k5 Ent., Internet & information Server 6.0, SharePoint Services 2.0, Windows X SP2, Vista, Office 2007 Norton Corporate Edition 9.0, GFI Mail Essential, VERITAS Backup 10.0.
* WES Accounting System iScala
Project Management and Plan with Providers, ERP life cycle Implementation, Gap analysis, Design, Chart of Accounts, Customization, Installation, Training, Backup and Documentation on iScala (GL,PM,RM, FAM
) SQL Server 2k5, VBA, MS Access 2k7,Ms Project, Ms Visio.
* WES ISO 9001 & 14001
ISO Team Leader, prepare GAP Analysis to build Plan, Lead & Advice the ISO Members, Implementation & Development Workflow Cycle (Forms & Procedures), Build the System to cover all Departments: Accounting System, Personnel System, ICT System, Consultation System, Training System, Projects and ATDU Treatment Plant, and documented as WES ISO Manual and deploy it on SharePoint services.
* WES WebSite version 2.0 www.wes.com.kw
Collect the Information from Departments, Design, Develop and Publish WES Website Implementation on Java Script, Flash 8.0, Photo Shop CS 2, Microsoft Front Page 2k3.
* 2005- 2005
* Prince Group Microsoft Retail Management & Great Plains (Shoes & Boot):
Project Management and Plan, ERP life cycle Implementer, System Analysis, Gap analysis, Design, Design Chart of accounts, Integration, Customization, Network Plan & Design, Installation, Training, Documentation on MSGP: (GL,PM,RM, FAM,PR), MRMS, SQL Server Windows Server 2003, ISA 2004, VBA, MS Access XP, Ms Project, Ms Visio.
* Public Authority for Applied Education & Training Microsoft Retail Management on (Book Shop):
Project Management and Plan, ERP life cycle Implementer, Demonstration, System Analysis, Design, Integration, Customization, Urbanization, Supervising and Documentation on MRMS, SQL, Ms Project
* Ministry of Deface Work Flow System(Retirements Services):
Project Management and Plan, Supervising the Implementation & Development Cycle, System Analysis, Design, Network Plan & Design, Documentation on SQL server, Lab, Ms Project.
* 2003- 2004
* Modern American School (Registration System): Implementing new Network(ISA, Exchange)/ Student Registration System, Re-Implement( Optimization) and Maintain School Registration System in the School and define New Process with its Data Flow for School Registration System, implementation of the company IT support structure, Documentation and Implementation on SQL Server, Windows 2k, ISA 2k,VBA, MS Access XP, Ms Visio Ms Project.
* 2002- 2003
* JCE Project Engineering Management: Database to manage Employees CV's Process, Tenders Process and Project Process as a part of BPR Business Process Re-Engineering to cover CV's projects and Experience for resource's, Financial Data and Technical data, Project Plan, Project Schedule, Project and Tender Status, Documentation and Implementation on VBA, MS Access XP, Ms Visio.
* JCE New Building Data\Telephony Network: Design Network for six floors building includes Cabling type, Cabinets, Patch panel's, Core Switch and Switch's with 1000 bps backbone for there Server's File's, ISA and Printers and TCP-IP for the network Documentation and Implementation on Microsoft Enterprise 2k Servers Systems, ADSL, 3 Com Switches and Smart Cabinets, Ericson BP 250, ISDN, Ms Visio.
* JCE Systems Re-Engineering: Re-Engineering for full systems in old building like Network Service & Security: Internet, Mail, Folders and File Server, and Backup, Plan for implementing new Network/Financial system on the Organization and redefine Data Flow for the IT Systems and Business define new IT Department Implementation on Microsoft Enterprise 2k Servers.
* 2000- 2002
* Sharp Inventory & Accounts Reports: Analyses, Design, Develops for Details Item Master Report, Difference in Master Items Information and forecasting system Report, Great plains ERP System Error, Items for Custom from Report, Stock item Report, Slow Movement, Range Invoices, Received items and Unapplied Documents Implementation on T-SQL, ERP and MS Access XP.
* Sharp New Department Network: Analyze Plan, Design, Evaluates, and Configure the Network (PCs/Printer/Hub/Fax/Cables/Internet/Mail/Security) Implementation on Windows 2000 Professional & Office XP.
Reference 1. Attya Arisheh: Managing Director for Future business Co. & IT Perfect, Training & Education, in Jordan, Mobile: +962 79 6768850,
2. Samer Edward Kosa: IT Manager Dafco Aluminum Company in UAE, Mobile: +971 50 6420646,
3. Baha Aqrabawi: Financial Manager for Modern American School in Jordan, Mobile: +962 79 5755116.
4. Zakaria Ismail: Managing Director for Pro Technology in Jordan, Mobile: +962795648821,
5. Issa Taha: Administrative for Jordanian Consulting Engineering in Jordan, Tel. +962 6 4602120,
6. Mohd Zaim: General Manager for INC in Kuwait Tel. +965 9655105
7. Waleed Qimlass: Deputy Chairman Managing Director WES in Kuwait Tel. +965 9635406
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