CONTACT INFORMATION:
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OBJECTIVE: To gain a placement on the positions where I can use my skills and abilities
Status in Canada: Chinese Canadian (Canadian Citizen)
SUMMARY OF QUALIFICATIONS
* Extensive experience in banking, finance and customer service
* Strong communication skills, written and oral
* Knowledgeable in accounting and management
* Proficient with PC, Unix operating systems, internet and advanced knowledge of the Microsoft Office such as Word,
Excel, PowerPoint and Access
* Fluent in English, Japanese and Mandarin
* Over five years experience in developing projects to meet deadlines and providing quality written reports
* A good problem solver who works well with others
RELEVANT WORK EXPERIENCE
Prepping Clerk 2007 – Present
Intria Calgary Branch, CIBC Currency Centre,
Calgary, AB, Canada
* Verify and empty incoming bags delivered by armoured car carriers
* Open deposit envelopes and verify cash amount for deposit processing
* Assist and provide support to other team members for verifying and balancing of deposit processing
* Assisted to sort orders for currency cash and to transfer large dollars to appropriate areas in the Currency Centre
Mailroom Clerk 2006 – 2007
Intria Halifax Branch, CIBC Data Processing Centre,
Halifax, NS, Canada
* Received and sorted incoming mails, bills, cheques, reports, and items from clients
* Received external mail and distributed as appropriate such as couriers, Canada Post mail and payroll
* Scanned incoming mail using an in-house database system and tracked on an incoming log sheet
* Processed returned mail by investigating, changing the address on the item for re-direct and updating the in-house database system
* Closed and locked all branch bags and sorted by courier route or in air bags for scheduled distribution times
* Maintained accurate records and files
* Used an in-house database system to report daily delivery report and un-delivery report
* Answered telephone inquires regarding postal charges, delivery option, and questions as needed
* Trained new employees on procedures and guidelines
Telephone survey Clerk/Market Research Interviewer
2004 – 2007
Synovate Inc., Halifax, NS, Canada
* Provided customers with product and service information on the phone in Mandarin and English
* Performed telephone survey including financial service, financial products, credit card, healthcare, computer software, pizza hut Survey, shopping, brand and advertising tracker, travelling, etc.
* Followed up on customer inquires
Meteorologist 2002 – 2003
Weather Office, AMEC Earth & Environmental, St. John's,
Newfoundland
* Issued 24-hour site-specific, route, area marine weather forecast under contract with Oil Companies in Husky and
Hibernia areas
* Provided weather watch/amendment services and weather reporting
* Issued short-term and long-range provincial weather forecast under contract with Newfoundland Broadcasting
Corporation (NTV)
* Issued severe weather forecast for Avalon East/West School
Boards
* Issued road weather forecast for Province of Newfoundland
Evaluation Assistant
2000 – 2002
Villaways Community House, Toronto, ON
* Performed door to door surveys
* Made telephone surveys
* Assisted with public relations, register control and daily reports
EDUCATION
Accounting Certificate
2009
Oil and Gas Production Accounting (CAPPA Certificate) Program
Continue Education, Southern Alberta Institute of technology,
Calgary, Alberta
Diploma in Meteorology 2004
Department of Physics and Atmospheric Science,
Dalhousie University, Halifax, Nova Scotia
INTERESTS
Travel, tennis and skiing
REFERENCES
Available upon request
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