Resume - Bilingual with excellent organisational, communication and interpersonal skills,...

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Resume #80869

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Bilingual with excellent organisational, communication and interpersonal skills, acquired whilst working in a Project environment in the Corporate Offices of Italy's largest oil and gas Company. Comfortable in positions of responsibility and equally confident working on own initiative or as part of a team.

Languages
Mother Tongue: English
Other languages: Italian – Fluent oral and written
Nationality: British
Date& Place of birth: 15.01.1972 Derby UK

Professional experience

La Commerciale 2 Srl 2005 until present
Partner of Real Estate Company responsible for marketing, publicity and all International clients

Saipem S.P.A. Milan 2004 – 2005
An international Construction and Drilling Company for global Oil and Gas Projects
* Project Secretary / Document Controller for Blue Stream Project
* Expediting and Certification of materials for Kashagan Field Development Project

Agip Oil Co. Ltd. Milan 2003 – 2004
Project Secretary/Document Controller Bouri Field of Offshore Libya
* Providing full support to the Project Manager to include;
* Design, implement and maintain a project documentation control procedure
* Establish an effective correspondence plan for electronic and hard copy file management, maintaining the project archive, and general project office management duties
* Draft and formatting of correspondence, reports and presentations
* Responsible for logistics and business travel of team, reconciliation of expenses
* Organisation of visas, work permits and all living arrangements for PM and team
* Schedule of meetings, responsible for agendas and minute taking

Sungard Energy Systems London 2002-2003
Project Secretary based onsite at ENI S.p.A. in Milan
* Provided day to day assistance to the Project Manager to include;
* Generation of reports, spreadsheets and management crucial to the project
* Maintaining project documentation
* Liaison with ENI ICT for project tracking and planning
* Participated in meetings to aid translation
* Responsible for planning and co-ordination of training courses for the implemented Trading Risk Management software for all key users throughout
Italy and Europe
* General project administration involving producing PowerPoint presentations
* Coordination of complex travel and meeting itineraries for team of 15 onsite Consultants

San Paolo IMI S.p.A. (temporary assignment) Jul 2002 – Oct 2002
PA to Chief Manager of London Branch
* Temped in a bilingual Italian / English PA role providing full secretarial, administrative and support service to the Chief Manager of Corporate and Investment Bank

Thomas Cook LTD, London 1998 – 2002
Overseas Office and Operations Manager
* Responsible for the profitability and accountability of the Neilson ski programme in the Italian Dolomites, comprising both hospitality and Operations, and also JMC in Greece
* Provided assistance to purchasing and Yield Departments by negotiating contracts and assisting with managing bed stock, to ensure that revenue opportunities are maximised, and new opportunities pursued.
* Created and maintained strong Supplier relationships to improve service delivery in resort
* Developed, motivated and managed teams, thus overachieving all set targets each season
* Involved in the planning, and facilitation of twice yearly Induction courses for all new staff
* Produced monthly complex budget reports
* Attended regular meetings with senior management to provide an update on financial position
* Created and amended PowerPoint presentations for staff training purposes
* Provided ad-hoc training on MS Office to members of the team
* Daily office administrative duties and processing of incoming invoices
* Based in Italy and Greece

First Choice Holidays 1994-1998
Office Administrator/ Customer Services Representative
* Produced correspondence and reports
* Diary management for overseas Manager
* Management of all reservations, and point of liaison for Hotelier's
* Organised and co-ordinated appointments for visitor's from UK Head Office
* Coordinated Company operations at overseas Airports
* Maintained holiday and sickness database for overseas staff
* Provided IT support to team
* Ad-hoc secretarial duties
* Based overseas in Greece, Italy and France

The Banff Douglas Fir Resort Canada 1993-1997
Client Liaison Officer
* Responsible for the day to day running of front desk and all administration
* Receiving and input of reservation from Tour Operators and clients
* Provided assistance for the co-ordination of conferences and corporate events
* Based in the Canadian Rockies

Education and IT skills

June 2003 International House Milan
CIC exam (certificate of Knowledge of Italian for Business) – grade B

June 2000 British Computer Society
ECDL course passed with Distinction
Modules covered – MS Excel, PowerPoint, MS Access, MS Word 2000, Information
Technology Theory and File Management, Information and Network Services

1990-1993 Thames Valley University, London
BTEC HND in Business and Finance

1988-1990 Loughborough Technical College, Leicestershire
BTEC OND in Business and Finance

1983-1988 Delisle R.C. Comprehensive School, Loughborough, Leicestershire
9 G.C.S.E'S

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Brief Description

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