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Regional senior account and sales manager
Regional Senior Account and Sales Manager with 9 years accomplished career track throughout the industry delivering and sustaining revenue and profit gains within highly competitive South East Asia Market. Exceptional communicator with a consultative sales style, strong negotiating skills, exceptional problem solving abilities and keen clients needs assessment aptitude. Aggressively identify opportunities, develop focus and provide tactical business solutions.
Solutions Selling / Account Development / High Impact Sales Presentation / Key Account Management /Customer Needs Assessments / Problem Solving / Relationship Building / Revenue Increase
Extensive business travel throughout South East Asia
Fluently communicate, read and write
Excel, Word, Outlook, PowerPoint, Sales Force, Adobe, Internet Savvy, LAN and Wan Networking
Professional Experience
Inetasia Solutions Limited, Kuala Lumpur April 2007 – Present
REGIONAL SENIOR ACCOUNT AND SALES MANAGER - IT Industry
Challenge & Scope
Experience in Web development, integrated with on site Optimization and Web Trends analytics (Web Based software and hosted solutions), Search Engine Optimization, Digital Marketing and online marketing solution
Assist clients in achieving maximum return on investment with suite of tools and services
Coordinate with Inetasia sales team and professional services teams and manage 6 account managers.
Handle all Regional Clients such as Malaysia, Bangkok, Shanghai, Singapore, Beijing and Hong Kong
Managing clients account, handling cold calling, support, meetings, presentation, consultation, reports up-to-date, signing up new clients, initial and follow up calls and maintaining relationship.
Customers Included CIMB click, CIMB Wealth Berhad, Malaysia Airlines, Maxis Telecommunication, The Edge Newspaper, Shangri la Hotel, Novotel Hotel, MATRADE, Microsoft Thailand, Sing Tel, Daimler, Visa, Bangkok Hospital,Philipines Airlines and etc.
Manage Companies Sales Process, product Training using Sales Force, CRM software
Work with Project Managers and Account Manager particularly with regards to sales and tenders.
Maintain clientele database for seminars, forums, workshops and exhibition purposes
Accomplishments
Sign 2 Web Trends Deal with 2 Malaysia Bank – Malayan Banking Berhad USD 85000 and CIMB Bank USD 35000 in a month.
Convince companies to become our official partner such as XY base Sdn Bhd for Web trends to target government sector companies such as MATRADE, MSC companies
Ongoing proposal for Web Trends with UOB Bank, Sunway Hotel, Accor Group, Cineleisure Damansara,Taylors College, Segi College, TGV, GSC, U mobile, Genting Highland and many other sectors like Hotels, Banking, Universities. Deals are average between USD 15000 up to USD 35000 per company which would be closing by end of April. For e.g. TGV would be USD 27000, GSC is USD 29500, Taylors College would be USD 17000
Organize seminars and training for product introduction every 3 months
Convince new business clients to attend seminar in order to enhance their relationship with our company
Grew existing customer base by an average of 200 new account annually through fundamental sales practices: seminar, Prospecting and networking
Thangamalar AV Sdn Bhd, Kuala Lumpur Sept 2002 – April 2007
REGIONAL OPERATIONS, SALES AND MARKETING MANAGER (FMCG) - FMCG and Distribution
Challenge & Scope
Responsible for operation and developing marketing plans and driving all company products for manufacturing and Distribution Company (FMCG).
Manage day to day sales and department operations for all the centers in Malaysia and Asian countries
Developed and implemented highly effective sales tools and trained a more than 10-person sales force on their use. Orchestrated strategic marketing relationships with movie distributors locally and globally.
Carry forward company dealing with many products inclusive of movies, audio cd, DVDs which consist of various Languages of its own.
Engage, equip, and lead all sales channels (including distribution partners)
Managed large distribution producing RM 0.5 million in added revenue by arranging long-term business with major distributor companies.
Formulated international business for Sri Lanka, Australia, and Thailand and Europe, South East Asia as well.
Manage all retail outlets, promo counters, warehouses, hyper markets, Wholesalers and Distribute around 600 retail outlets to every state of Malaysia.
Monitoring, mentoring & motivating the sales team (in house & dealer) for effective functioning & accomplishment of individual & team goals.
Successfully organize and operate Companies biggest store in Kuala Lumpur with approximately RM 60,000 per week transaction.
Carry out necessary measures for recruiting, training and coordinating several store personnel.
Work out entire merchandising, ordering and maintenance features along with necessary cash and inventory control.
Formulate daily and weekly sales and activities reports.
Organized and formulated entire range of retail management liabilities.
Took necessary controls regarding opening or closing a store.
Managed cash control and switched consumer support criticisms.
PLANNING MANAGER
Challenge & Scope
Initiated strategic alliances to maximize nationwide distribution network. Created all sales and marketing collateral and content.
Increased sales 22% (over RM 200,000) and margins 9% (RM185, 000) in first year
Produced 11% savings in first year by centralizing purchasing functions.
Reduced purchasing costs average of 15% (Rm 100,000). Developed model for proper inventory volumes and mix, oversaw all purchasing.
Promoted to operation manager planning and marketing and sales
Accomplishments
Championed rapid performance turnaround and delivered 200% increase in product cd sales in just 8 months
Shaped and empowered new business model, leading launch of company's first Project division and capture of new business with major distributors clients
Strengthened company credibility with bosses and positioning with potential investors, laid framework for future company growth and expansion.
Some of are distributors are Speedy Video, Dragon AV, Eros International, Yash Raj Films, Sendi Mutiara, Veenai Holdings
Warehouse promo counters are Carrefour, Mydin Wholesaler, PMP Entertainment, Giant, Mohd Mustafa (Singapore).
Power Mate Training & Consultancy Sdn Bhd, Kuala Lumpur Sept 2000 – Aug 2002
ACCOUNT MANAGER - Training and Consultancy
Challenge & Scope
Identify priority markets for company products and services such as Training, Corporate Presentation, Event Management, Consultancy and Business Strategies, Sales and Marketing
Develop relationships with relevant local organizations and government agencies and sector groups such Felda. Tech Global has also established significant presence in India, US, Europe, Saudi Arabia, Australia and Singapore.
Hired, trained, and managed team of 10 customer service representatives.
Managing about 13 staffs, Performance of the staffs ( Performance review, annual leave, Human Resource management and etc )
Collaborating with resources and preparing the proposal. Follow up of clients in securing the feedback and establish contacts with potential or influential people in IT for future project
Working out a detailed marketing plan to achieve sales target. Entrusted with the responsibilities of managing the local resources, project updates, weekly meeting, sales plan, and sales call
Participate and marketing technical analysis software (Market Research System) through local partner and direct customers.
Accomplishments
Introduce technical analysis software (Market Research System) to develop good market judgment Supported over RM 1.5 million in sales. Carried out customer and industry analyses
Manage to get minimum 50 members to join in for the MRS in order
Tee Yam Holdings Sdn Bhd, Kuala Lumpur July 1999 – Sept 2000
IT CONSULTANT - IT Industry
Challenge & Scope
In Charge of installation of operating system, trouble shooting network problem- hardware & Software Support and maintenance communication hardware and software, network cabling and related Task Troubleshoot NT server's problem.
Head in charge of karaoke system using NT servers Troubleshooting desktop and laptop provided customer support services, online Supports
Provide technical support for LAN/WAN network troubleshooting Liaise with vendors to support and provide network, and cabling solutions.
Accomplishments
Answering customer's queries, purchase orders, complaints and updates.
Reporting and for-casting our sales as individual and team, processing quotation, order, monitoring, using company systems and performing various tasks from product queries which varies with countries, particularly Malaysia and Singapore. Individual sales target $ 10 K USD (per month).
Tulip Systems Sdn Bhd July 1998 - July 1999
TECHNICAL ENGINEER - IT Industry)
Challenge & Scope
Involved In the Technical Department for personal computers Servicing, Installation, Repairing, Assembling, Troubleshooting Pc Involved In sales department for personal computers.
In charge of installation of operating system, troubleshooting network problems – hardware and software's Support and maintenance of communications hardware and software, network cabling and related task
Education
Masters in Business Administration MBA) 03.2004 - 09.2006
University Of Rock Hampton (USA)
(Average grade: 2)
Computer Science/Information Technology 09.1998 - 10.1999
Olympia College (Olympia Business School), Malaysia
(Average grade: 2)
Advance Intensive Technical Analysis 03.2007 – 06-2007
in completing course on technical analysis
Additional Info
* Willing to Travel: Yes - Willing to Relocate: Yes - Possess Own Transport: Yes
* Current Salary: RM 6000 - Expected Monthly Salary: Negotiable
* Language and written: English, Bahasa Melayu, Hindi, Tamil
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