CONTACT INFORMATION:
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OBJECTIVE:
To obtain a challenging position that will allow me to utilize my business professional and computer skills, as well as my general office skills in a growth business environment.
SUMMARY OF QUALIFICATIONS:
A well organized, dedicated professional, developing, presenting, and implementing value added recommendations for the improvement to the companies overall goals and employee's performance.Detail and Team oriented with commitment to follow through major strengths in organization, as well as verbal and written communication skills. Proven ability to multi-task and also effective when working with critical deadlines, able to manage and prioritize multiple projects. Proficient with using Microsoft Office software and basic typing skills with a speed of 50 WPM. Extensive knowledge in SharePoint, data entry, customer service collections, handle credit disputes for accounting department, appointment setting, optometric clinical procedures, insurance verifications, inventory accountability, management, documentation procedures, coordinating and scheduling travel arrangements, daily auditing on accounting invoices for AP, and business related expenses.
WORK EXPERIENCE:
INSERV Construction Services, (LLC) A WILLBROS COMPANY, Houston, TX 07/2007-Present
Document Controller Lead Coordinator
„« Process, distribute, and maintain all incoming and outgoing documents and drawings in accordance to the document control operating procedure manual. Transmit out change orders, drawings, RFIs and RFQs, issued for construction, information, quotes, and or for approval. Maintains all project documentation electronically as well as using a hard copy filing system for storage.
„« Train staff on all document control process and operating procedures, manage document process and transmission to ensure control and availability of all documentation to all site personnel. Perform follow up calls with client/vendors on all forward documentation and information pertaining to the projects. Upload and record all documents to a SharePointe data base, as well as record and file all documentation to be placed for inactive storage.
Willbros USA Construction Services Facilities Division, (LLC), Houston, TX 12/2007-08/2008
Administrative Assistant to-Vice President of Facilities
„« Supported administrative and clerical duties to the VP of Facilities as well as the office manager and staff employees of Facilities. Also assisted in performing word processing, data entry into excel spreadsheet applications, filed bid documents and project contracts, answered phone lines, set up appointments, scanned, and faxed construction drawings and documentation to various personnel. Transmitted out sensitive and confidential document records and information for VP on various projects.
ASAP Processors, Houston, TX 10/2006-06/2007
Administrative Assistant
„« Provided administrative/clerical support to assigned staff within office, duties consisted of filing, faxing, answering phones, etc. Assisted in gathering information and formatting reports into an excel spreadsheet for review, monitored work information flow, communicated with outside sources on loan rates, recorded documentation retrieval, copied and collated out material from the loan processors.
„« Provided appropriate information in a timely manner to staff regarding client issues and questions, assisted outside clients with proper information on material and documents that were further needed for completion of loan process. Maintained contract records for mortgage loans and approvals, processed contract payments for invoices, miscellaneous billings, and payment requests.
EMPLOYMENT HISTORY CONTINUED
Kellogg Brown & Root, Kandahar, Afghanistan 05/2006-09/2006
Document Control Specialist (LOGCAP III)
„« Implemented established documentation procedures. Performed all assigned documentations on the project. Implemented and maintained project document control system. Collected, verified and filed history records documents.
„« Searched for improved sources, secondary sources, or less costly materials in coordination with project buyer, operations, and engineering personnel for materials. Performed cycle counts and physical inventories and ensured the accuracy of inventory to minimize downtime and expedited documents.
Kellogg Brown & Root, Kandahar Afghanistan 12/2005-05/2006
Food Service Worker (LOGCAP III)
„« Duties included meal service, serving military personnel three nutrition meals, dinning preparation, salad preparation along with garnishing facility, safety regulations adherence, mopping and keeping clean area, food temperature checks, head count accountability (number of personnel served for breakfast lunch and dinner). Provided meal service and customer support to all military personnel as well as KBR employees, and contractors.
Foley's Corporate, Houston, TX 10/2002-10/2005
Collection Credit Analyst/SR. Credit Analyst
„« Received inbound and outbound calls to and from customers and collect on their delinquent Foley's charge accounts. Assisted Credit manger with evaluations, receivables, billing issues, reporting and resolution of pending issues that pertain to accounts, as well as assist with help in special projects and bad debt preparation.
„« Closely monitored collection status of larger delinquent balances within the Global and National Sales portfolio. Collaborated with both centers AR, AP, and Credit staff, to ensure proper coding in the RFP system for all national accounts, as well as resolved pending adjustments to unapplied accounts.
EDUCATION
Klein Forest High, Houston, TX
05/2001-Diploma
North Harris College, Houston, TX
05/2005-Business Administration, Major
Pillar Mortgage, Houston, TX
01/2003-License Loan Officer
References available on request
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