Resume - Expert in computers and office work.

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Resume #61008

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O B J E C T I V E
To find a job that will challenge my skills.

H I G H L I G H T S O F Q U A L I F I C A T I O N S
I am an excellent computer operator. I learn extremely quickly any type of computer work and/or programs and also any work necessary to complete the job.
Extremely knowledgeable in Excel and moderately knowledgeable in Word.
Typing skills of 66 words per minute.

R E L E V A N T E X P E R I E N C E
�P Assist customers with questions and/or problems regarding services and/or billing
�P Investigate and adjust billing
�P Issue credits
�P Enter billing changes into billing system
�P Implementation of procedures and billing methods
�P Type articles, ads, legals and headlines for the paper
�P Receive orders for brochures, ads, flyers and newsletters
�P Receive incoming bulletins and manuals for aircraft maintenance
�P Sales for Classified ads
�P Make appointments for customers
�P Computer work for printing setup
�P Distribution and tracking of bulletins to outside locations of the company and to the interoffice shops
�P Assist in tracking inspection and part maintenance times to ensure that inspections are worked by FAA standards and that parts are not worked more than their FAA allotted time
�P File insurance claims
�P File the main office manuals and bulletins
�P Initiate trouble ticket entry by verifying customer information and probing customer for 1st level of troubleshooting
�P Take action as required to resolve customer issues and/or refer tickets to appropriate internal technical for testing resolution
�P Take action as required to resolve with external sources to clear the customers�� issues
�P Track tickets as needed to ensure timelines are followed, escalate trouble tickets as needed with group lead as needed within defined timelines
�P Coordinate with vendors to ensure timely delivery and accountability services
�P Perform new order activations
�P Complete adds, moves and changes as assigned by management originated by customer request
�P Assist in preparation of traffic reports
�P Assist management with preparation of reports
�P Manage special projects assigned by management and supervision over other provisioning specialists in relation to these projects
�P Resolve problems in day-to-day activities that involve all facets of customer service
�P Assist in problem-solving
�P Assist with new product coordination and documentation on the product
�P Assure customer service and retention techniques are properly applied, quality of service is upheld and customer expectations are met
�P Identify problem areas within the company for improvement to quality and service
�P Attend specified training and certification sessions and share and apply knowledge with the department
�P Work with all internal technical groups to ensure tickets meet qualify standards for content, status and closure
�P Provide feedback to streamline processes, procedures and policies for both customer related issues and internal department flow
�P Closure with customer to ensure excellent customer satisfaction
�P Typing policies and procedures
�P Typing letters, newspaper announcements
�P Designing forms
�P Responsible for following the policies and procedures as defined in the employee handbook.
�P Prepares and types letters, reports, memoranda, test materials, etc., some of which may be of a confidential or sensitive nature.
�P Composes letters, reports, and other materials for the signature of the CEO
and other administrative staff.
�P Communicates with other staff in person, by telephone.
�P Arranges and coordinates conferences and committee meetings as directed.
�P Receives, screens, places and directs both incoming and outgoing telephone calls.
�P May attend meetings and take minutes when requested.
�P Takes dictation or transcribes from dictating machine information of a confidential and technical nature.
�P Maintains appointment calendar and makes travel arrangements as necessary.
�P Maintains supply closet and orders supplies as necessary for staffing requirements. This includes pens, paper, and other office supplies, along with printer cartridges and, at times, printers. Also included are books and other relevant supplies for a staff of 50 employees.
�P Acts as administrative liaison between CEO and staff.
�P Assume additional duties when necessary to ensure that quality health services are being provided by the center and all other duties assigned to you.

W O R K H I S T O R Y
Administrative Secretary
SWLA Center for Health Services
February 2006 - Present

Typist
SWLA Center for Health Services through Kelly Services
January 2005 - February 2006

Customer Management Specialist Assistant
Xspedius Communications through Kelly Services
August 2004 - December 2004

Provisioning Specialist II & Customer Service
Representative/Trouble Specialist Xspedius Communications
April 1999 - March 2004

Records Clerk
Era Aviation
April 1994- October 1998

E D U C A T I O N
McNeese State University1 year of college majoring in Computer
Science

H O N O R S
Graduated 3.8 gpa and attended accelerated courses in high school
Productivity MVP Award

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Brief Description

Free! Corporate strategic advisor determining where to invest according to political, business and legal criteria; Successful negotiator of Mining Conventions with African and Central Asian governments; Legal counsel for mining projects development from prospecting to production

Free! Experienced Safety engineer, CSP. Bilingual Spanish/English. Authorized to work in the European Community.

Free! Electrical Supervisor with 28 years experience encompassing all divisions of the electrical industry.

Licensed attorney with 25 years international experience in procurement and administration of contracts for engineering and construction of infrastructure, public works and power generation for petrochemical industries, facilities and contracts for engineering design services and consulting studies.

Detail Oriented, Energetic, Team Player Contracts Administrator

Dip Elect & Mech Engineering + LLB + MBA

Purchasing

To further improve gained 12 years excellent Experience of Chief Accountant, Financial Forecaster and Administrative Manager of all types of Accounts

Executive Administrative Assistant/Office Manager

MBA with 11 years of experience

More than 16 years in the field of Secretarial job, 4 years in the field of Accounting and Credit & Collection & 2 years in Office Clerical jobs. Expert in computer program applications like MS Word, Excel, Access, Outlook, PowerPoint, Mind Manager, CRM. Also, PC assembly and trouble shooting.

Procurement Assistant

Twenty years of mining experience in both surface and underground. Four as Chief Inspector for the city of Atlanta. Eighteen years in a supervisory position. Fifteen years drilling, blasting and training. BCOA Supervisory Training Certified. Surface and Underground certified MSHA and OSHA Train

Entrepreneur; international construction materials trader; international business developer; real estate projects developer; building materials exporter; purchasing and sales of construction materials; manufacturer's representative; international contracts negotiator.

Graudation in Political Science and Post Graduation

Expert in computers and office work.

Joint Ventures, Contract Administration, Business Development, Contract Proposals, Project Restructure, Human Resources, Multi-Million Dollar Budgets, Corporate Profit and Loss, Financial Controls

I am a post graduate in Personal Management & Industrial Relations

Resouceful, Independent Thinking Team Player has legal, business and financial expertise

Proficient in effectively priorities tasks and manage a full support team

Bachelors in electronic engineering. Managing a group of technical staffs for maintenanace, repair and installation of weighing equipments

Provide document control functions to the Execution Project Management Team during execution phases. High proficiency in Microsoft Office application (MS Office, MC Excel, Power Point and MS Outlook) and Microsoft Operating System (Windows XP SP1 & SP2, Windows ME, Windows 2000)

15 + Yrs Exp. In Secretarial, Accounts, Computer, Admin, Purchase & Stores. Etc

I am Mechanical Engineering graduate from India and having more than 20 years of experience in the industry. I would like to stick to my last employment of Facility Manager.

Over 20 years in the Finance, Administration and Internal Audit Management

INDIAN LEGAL PROFESSIONAL (ADVOCATE) WITH 20 YEARS ADMIN/HR EXPERIENCE IN INDIAN AIR FORCE

HR specialist

Have 16 Years Experience in the field of Personnel & Administration in various construction Sites in India.

Working in different areas.

Rich experience in financial reporting and analysis function, more than 4 years practice in SAP, high skill level in operating in FI/CO/COPA modules, such as PS/CS/CATS.

Forteen years of diversified corporate experience. Dedicated Accounting & Finance professional with extensive experience with: personnel management of large groups, development, project management, implementation and compliance monitoring of internal control standards, international logistics.

A professional with vassive experience in the field of engineering, construction, administration and sales

More than 6 years of cost control and budget analysis experience, plus 1½ years of progressive accounting practice.

Document Controller

Experience in Middle East

Experienced UK qualified accountant. Finance and administration Manager in large construction projects in North Africa employing 1,500 site construction workers.

I have worked in the Industrial,and the commercial construction for years, I'am goal oriented,i started from the bottom which is cement finishing, to carpentry rough and trim, I have ran a variety of machines and now i look forward to go further with moore expeience with this company.

Accounts upto finalisation,Tally 7.2, MS Office ,Administration& Logistic , B Com

Extensive hands-on experience in construction project administration & accounting

23 years experience in the Electrical Distribution/Electrical Contractor Industry. Wish to acquire a part time or full time position in an office or job site environment.

Supply Chain Management, Cost Reduction, Global Product Management, Inventory Planning, Process Development, Cost Management, Vendor Management and Relationships

System Admin for IT Industry.

ERP, Consultancy, Movex, HumanResources Implementation, Payroll Implementation, Managment, Consulting Services, Independent

I have 30 plus year of construction knowledge and experience from the field to the boardroom - I started as an assistant field superintendent and climbed within my company to be the CEO/President before leaving in June 2005 to work in the overseas market.

HR management, including: recruitment, adaptation, certification, talent management, event management.

Have worked in all departments of construction project sites, well knowledge in computers

Sales, Client Development, Recruiting, Human Resources, Customer Service

With more than 12 years in Petrochemical and Paper industry and in various positions and discipline.

Mechanical Engineer with Masters degree in Business Administration and Diploma in Industrial safety Engineering , having 16 years of experience in operation and maintenance of Facilities, Utilities & Building services in industries and major service organisations.

My years of experience have equipped me with a multitude of skills, and I would like to continue my growth at a progressive organization. Additionally, I possess strong office/administrative, and good planning skills,

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