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Resume #69968
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1998 - 2006 D R Horton Inc FT Worth TX
Director of Quality Control / Customer Relations
Mar 2004 - Sept 2006 D R Horton Inc, Dallas, TX
* Restructured the customer service policy and procedures manual of the Division.
* Managed the Customer Service Technicians and Office Staff and worked to assure vendor response and ownership to issues related to work performance repairs.
* Worked closely with the Construction Team to build and deliver quality products.
* Managed the warranty expense budget and held the budget below a. 004% of total revenue.
* Assist in the management of the company's sales activity and assist in the planning and promotion of services to the Homeowner.
* Involved in meetings between Sales, Construction and Mortgage Representatives a minimum of once per week.
* Monitor projects in progress to ensure quality control, cost compliance, safety, delivery and customer satisfaction.
* Act as a liaison for all operational departments and our buyers to research and resolve client issues. Identify repetitive questions and/or problems and recommend process improvements.
* Provide expert assistance to the various teams with issues needing technical expertise. Serve as a point of escalation for issues requiring a higher degree of understanding. Assisted Sales with completion of difficult closings.
* Managed the survey systems that scored performance and worked with other department managers to recognize outstanding achievements and address negative responses.
Warranty and Customer Survey Systems Project Manager, Construction Specialist, Business Analyst, and Trainer Nov 2001 - Mar 2004 D R Horton Inc, Arlington, TX (Corporate Office)
* Oversaw the design, roll out and implementation of an AS400 custom designed warranty system and custom designed web based survey system to help better manage construction, sales, mortgage and customer service performance scores on closed products. I worked closely with Programmers to create the systems and I traveled to several of our divisions, nationwide, presenting and training users on the benefits and application of the warranty and survey systems. I worked with the division teams to help relate the technology with everyday construction, sales, mortgage and customer service management.
Quality Control /Warranty Manager / Builder
July 1998 - Nov 2001 D R Horton Inc, Birmingham, AL
* As Quality Control Manager, worked closely with Construction and Sales to deliver a quality product and customer satisfaction.
* Fielded all customer calls and scheduled all vendor reviews and any and all necessary repairs related to work performance repairs for my subdivisions and eventually the entire division.
* Implemented a customer service policy and procedures manual for the division.
* Scheduled and oversaw construction of multiple homes in company developed subdivisions. I managed several projects at the same time and built within a company set timeframe.
1996 - 1998 Lowder Construction Co, Montgomery, AL
Commercial Superintendent
* Scheduled subcontractors and oversaw the construction process of Multi-family projects in Mobile, AL. Most projects consisted of multiple unit apartments (8 per building) and fourplex townhomes.
1990 - 1996 Warren Construction Co, West Point, MS
Owner
1991-1996, Warren Construction Co, West Point, MS
* Negotiated contracts with home buyers, business owners, vendors, subcontractors and for land purchasing agreements.
* Bid all jobs from blueprints and did necessary estimates for all materials needed on jobs to control job costs.
* Scheduled subcontractors and oversaw the complete construction of all projects, from land development to permits and inspections to selling and closing all products.
* Aside from residential homes, I also built commercial products such as dental offices and office buildings.
Carpenter
1990-1991, Warren Construction Co, West Point, MS
* I was learning from my Father all of the new restrictions and guidelines for construction in Mississippi and was preparing to take over as owner upon his retirement. I was also involved in the foundation work, framing, roofing and final detailing of all projects.
1986 - 1990 Jim Walter Homes, Inc, Dothan, AL
Construction Manager
* Scheduling and overseeing all aspects of construction. This position covered areas of GA, FL, AL and MS; which required learning and implementing all related restrictions and guidelines for these states.
* Responsible for hiring and overseeing vendors and subcontractors.
* Worked with Sales Manger and Sales Team to build, deliver and close quality products.
Carpenter
1984 - 1986 Jerry Hall Construction Co, Jackson, MS
* Master carpentry - built cabinets, mantels and other custom woodworks.
West Point High School, West Point, MS
1967 - 1980
* High School Diploma
Golden Triangle Vocational School, West Point, MS
1979 - 1980
* Vocational Certificate - Building Management
OSHA Training Institute, Dallas, TX
* Completed 10-hour Occupational Safety and Health Training Course in Construction Safety and Health
* Completed 30-hour Occupational Safety and Health Training Course in Construction Safety and Health
* Certified as an OSHA Construction Outreach Trainer to conduct 10-hour and 30-hour Occupational Safety and Health Training Course in Construction Safety and Health
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Brief Description
My years of experience have equipped me with a multitude of skills, and I would like to continue my growth at a progressive organization. Additionally, I possess strong office/administrative, and good planning skills,
Many of my skills have been attained through hands-on experience gained whilst working through different the different regimes of the indusries in which have been employed. I attended University as a mature student.
Professionally qualified accountant in South Africa (CPA). Based in South Africa with work experience in Canada, USA and Mozambique. Varied industries include 10 years in engineering, construction and project management.
Good HR knowledge and background in HR and Administration compensation and benefit, outsourcing manpower and recruitment and selection training and people development, Performance Appraisal industrial relations and management system implementation.
Over twenty-five years experience in Project/Construction Management in an Engineering Procurement and Construction Management environment, specializing in Project Controls, Planning and Scheduling. Project Controls background includes EP, EPC and EPCM.
Eight years of work experience on supply chain.
All site correspondence, independent correspondence, checking of e-mails, distribution of mail, filing, follow up with Head Office, mobilization of labour and staff at site, keeping track of work permits of oil fields, charter booking, hotel booking etc., Independent correspondence, coordinator
Administrative executive office assistance experience. Customer service relations and utilization of several word-processing systems. Accounts payable and receivable Banking experience of eleven years and customer service relations.
Construction Administration/Project Controls
- Bilingual English/Spanish.Microsoft Word, Excel and Project Strong verbal and writteFirst Aid, CPR AED, Blood borne Pathogens certification communication skills.MS Office Suite, Lotus Notes, Equity Management Software, COMPASS, and Smart Convergence model
A commercially minded quantity surveyor and manager with 17 years experience of managing the financial and contractual matters of projects from pre to post contract in both client and contracting environments. Conversant with many forms of contracts and working within the constraints of deadlines.
Assistant Project Manager for Design/Build Company. Successful completion, on time and at budget for multi-residential projects. Company liaison for Owner and Clients. Responsible for research, analysis and response to insurance companies for plicy compliance
Nearly 20 years of experience in Environment, Health & Safety encompassing industrial safety, disaster management, firefighting, documentation and HR Functioned in India & Abroad.
Dear Sir: My experienced assignments cover a variety of projects including project management, translation and negotiating.
A qualified Chartered Accountant and Company Secretary with 25 years experience in accounts, finance, banking, treasury, costing and budgeting, procurement, insurance, materials management, import clearing logistics, contract management / negotiation and general administration. Indus
A challenging position in a growth oriented firm which can provide me a ground to boost me up my skills, experience and my carrier level.
As a safety officer i conduct safety tool box everyday make a insfection to all equipment to ensure that they are in good condition and make the people aware at the safety regulation of the company.
Accounting in IAS & GAAP, Controlling, Budgeting, Financial Reporting, Compliance
same as resume one
10+ years of project management experience in the areas of accounting and financial reporting in various industries, including Management Consulting, Retail and Wholesale, Manufacturing and Distribution, Mining and Construction
I believe that my vast experiences in the various facets of construction organization entitle me as the suitable candidate for this position. My academic qualification, exposures and experience have given me an in depth working knowledge in overall functions of the Construction Project Management.
First Class Professional experienced as Project Engineer/Project /Contracts Manager for more than 30 years in around the globe. A self-starter, motivated individual with well-rounded Project Management training in Man,Material & Money Management
Applying my educational experience into real life. I am particularly interested in an executive mid career position in a multi national or a well-established organization.
Contracts Manager; Procurement Manager; Subcontracts Administrator; Contract Administrator; EPC oil & gas downstream construction.
Administrative, Sales, Strong Customer Service
15 years Accounting / Administrative experience in Australia. Currently visiting South Africa but ready to move on and explore more of the world.
I am willing to relocate my current company is closing. I love working on construction sites and prefer to stay in the mining or construction field
Proficient in Document Management System & Secretarial Functions
Accomplished purchasing/sales agent in the industrial and construction supply business. Additional education and training in criminal justice. Skills include formulating pricing strategies, conducting competitive sales analysis, maintain customer budget compliance and provide behavioral guidance.
Five years of experience abroad with M/s Nasser S Al Hajri Co. Ltd. in handling all kinds of office administration, operational, technical related clerical support task through coordination of diversified administrative and technical service in construction works in Qatar. Well versed in Computer
SUMMARY: Office professional with broad experience in administrative support, customer support, operations processing, human resources and event planning. Experience working for large and small organizations and in a variety of industries. Confident user of MS Word and Excel, EDMS, Groupwise, Lotus
Administrator / asst. accountant/ admin officer /supervisor
Master of Science Civ. Eng. - Contracts/Subcontracts Admin. & Management; Pre-Award & Post-Award Contract Activities; Contracts Commercial & Financial Matters, Invoicing, Change Orders, Claims; ITT, Biding, Evaluation Reports, Recommendations,
Maintains books of accounts (Journals, Ledgers, Trial Balance and Balance Sheet etc.). Prepares all vouchers (payment, receipts and journal) and ensures proper charging and posting of expenses against appropriate budget lines. Supplier and sub-con (Local, Foreign) bills checking and payment.
Excellent management skills
Document Controller
Master marketer, business developer, facilities and maintenance manager, technical engineering savvy, director level International experience of 28 years
Safety and Health Professional with 35 years experience
Free!
Experienced HR professional; MBA in HRM; International compensation, recruiting, employee relations, performance management, training and development, health and safety
Responsible for assisting in driving the organization
Briefly, over the past 35 years, I have worked as a court stengorapher, legal secretary, PA to GMs in the sales industry, Sec/Adm in community health, property manager, body corporate, domestic executive. This has given me a wealth of experience and life skills to take on a new career of my chosing.
proficient in using MS-Office ,Word Excel & Expedition,and i did my B.tech in Computres science and engg
Sour gas and liquids processsing, start-ups, debottlenecking and optimization.
I have extensive experience in both snr administrative roles and document control. I have worked extensively in mining and projects in both Australia and overseas. I am looking for FIFO role in both Australia and overseas and will relocate for the right job.
To be part and considered to be an asset of a company where I can render my knowledge, skills, talents and expertise productively and effectively.
Free ! YOUNG POTENTIAL in FINANCE & ADMINISTRATION
Proven Project Manager who excels in communication and leadership. Experience in commercial and residential construction. Understands the value of ahead of schedule and under budget.
Oracle Apps DBA, OCP with 6 Years Experience For Oracle Manager
Document Controller, with two years experience in an "A Grade" construction company (ISO 9001:2000 certified). Have an excellent knowledge in Document management. Able to handle big volume of documents both in hard copy & electronic file in accordance with QMS-ISO system.
Hardworking, a good team work, able to work with minimum supervision, responsible; have a positive thinking, open to critics and willing to learn more.
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