Resume - Sales, Client Development, Recruiting, Human Resources, Customer Service

Misco Jobs

Resume #71140

CONTACT INFORMATION:
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SKILL SET:
* Organized, and committed to meeting company goals.
* Excellent communication, and relationship building skills.
* Flexible, and quick to learn new tasks.

PROFESSIONAL EXPERIENCE

MARY KAY COSMETICS – Viera, FL 2005 – Present
Independent Beauty Consultant
Home-based business. Teach skin care classes and color cosmetics application. Maintain a growing customer base of 200+ satisfied customers. Currently have three active team members, and growing my unit.

EDWARD JONES INVESTMENTS – Brevard County, FL
On- Call Branch Office Administrator 2001 – Present
Branch Office Administrator working on an on-call basis. Provide the Financial Advisor in the office with primary support of current and potential clients, as well as general office administration. Working in a two-person office, I have helped clients to work toward their long-term financial goals, building, developing, and solidifying our client relationships.
Accomplishments:
* I have consistently maintained and created relationships with our clients, increasing the profits of several Edward Jones offices in Brevard County.
* Selected to conduct a seminar for the county BOAs on maintaining an enthusiastic, and positive relationship with our clients at all times.

B & M ASSOCIATES – Dallas, TX 1999 – 2001
Staffing Specialist – Air and Space Division (Contract)
Recruiter for Information Technology professionals, focusing on candidates from Programmer Analysts to Usability Engineers and Embedded Software Engineers within the Aerospace Industry. Due to increased job orders, I also recruit for Stress Analysts, Avionics Engineers, and other positions that are specific to the Aerospace Industry.
Accomplishments:
* I successfully increased my number of qualified candidate submittals and hires every month.

ITRS CONSULTING – Addison, TX 1999
Senior Recruiter (Direct)
Recruiter for Information Systems professionals, focusing on mainframe and client server programmers, developers, and analysts for a wide range of clients including Fortune 500 firms. Initiated daily contact with perspective employees through phone and personal interviews. Utilized various recruiting resources including the Internet, employee referrals, and cold calling.
Accomplishments:
* Consistently recognized as the recruiter with the highest number of placements in the office.
* The only recruiter who brought a new account into the office, managed it, securing and closing its job orders, while performing the duties mentioned above.

SEAGATE TECHNOLOGY – Bloomington, MN 1998
Recruiting Consultant/Project Coordinator (Contract)
Off-site technical recruiting consultant for DFW, Austin, and Phoenix candidates. Coordinator of Seagate's first out of state recruiting trips, to include screening and scheduling qualified candidates for interviews, reserving hotel meeting spaces and rooms for Seagate's hiring team in all three cities. Worked closely with other sourcing and advertising companies to obtain additional resumes through resume banks and classified advertising.
Accomplishments:
* Managers expressed a strong interest in 58% of candidates whom they interviewed.
* 67% of the candidates who were extended an offer accepted the offer.

SAMSUNG TELECOMMUNICATIONS AMERICA – Plano, TX 1998
Recruiting Consultant (Contract)
On site staffing/human resources consultant. Managed the recruiting of all personnel needs of the Service and Operations Division of the company, to include the following departments: Wireless Product Realization, Customer Service, Network and Office Automation Support, Logistics, Service, and Repair.
Accomplishments:
* Filled 14 open job requisitions with qualified candidates, leaving 4 requisitions left to be filled after the hiring freeze was lifted – candidates already pre-qualified, and interviewed.
* Expanded my expertise in technical recruiting.

INTELLIGENT SOFTWARE SOLUTIONS – Richardson, TX 1997
Recruiting Consultant (Direct)
On site recruiter for Lucent Technologies/Octel Messaging Division. Managed the recruiting for all personnel needs in the following departments: Order Management, Ameritech Voice Mail Services Customer Call Center, General Business Solutions Help-line, the specialized EDS and START teams, Project Management, and Systems Configuration.
Accomplishments:
* Hired a total of 57 qualified candidates during an expansion phase of the company.
* Completed an IT training course from Dallas Training and Consulting Services.

AFFILIATED COMPUTER SERVICES – Dallas, TX 1996 -1997
Customer Care and Quality Control Manager (Direct)
Responsible for the start up of a long distance Call Center, including the development of the training manual, daily operations, quality assurance monitors, and methods/procedures.
Accomplishments:
* Recruited all Customer Care Representatives and Shift Leads for the Call Center and Collections departments.
* Managed all compensation issues and payroll records.
* Created a College Co-Op Program for students to work in the Call Center during their college breaks.
* Developed/Implemented the performance requirements for the Call Center's staff.
* Developed weekly productivity reports, daily call arrival analysis, PIC resolutions, Hours/Overtime worked, and Quality Assurance Summary reports for the client.
* Monitored representatives for Quality Assurance purposes-both live and taped.

TCI CABLEVISION – Dallas, TX 1994 – 1996
Customer Sales/Service Supervisor (Direct)
Responsible for the recruitment, supervision, performance, and counseling of Customer Sales/Service Representatives in all activities. These activities included the acquisition, satisfaction, and retention of customers. Established and communicated goals that resulted in excellent customer satisfaction, and achievement of business objectives.
Accomplishements:
* Developed and implemented the use of productivity reports that measured the contribution (s) of all Customer Sales/Service Representatives. This increased departmental objectives by 26%.
* Selected to participate in the work task force that developed the Career Path Program for the company. This program is now incorporated throughout the nation to encourage employee advancement from within.
* Analyzed/managed various departmental reports that enabled the company to meet departmental goals, ensuring compliance with FCC requirements/guidelines. The Customer Service Department passed its internal audit for the first time in seven years.

WATERPOINT SYSTEMS/CANADA DRY DRINKING WATER – Fort Worth, TX 1992 – 1994
Customer Service Manager (Direct)
Responsible for the supervision of the Customer Service and Data Entry Departments, to include hiring, training, and the management of staff and their daily operations.
Accomplishments:
* Increased group productivity by developing specific individual and organizational goals.
* Developed Customer Orientation Package and quarterly Customer Satisfaction Survey.
* Coordinated the development and ongoing improvements of the divisional database.
* Analyzed marketing trends of nationwide accounts, forecasting future zone development of the Water Vending Division.
Sales Representative
Responsible for establishing, and expanding customer base through cold calls and referrals from existing customers. Coordinated the installation, maintenance, and any necessary service on equipment.
Accomplishments:
* Achieved and maintained highest sales revenue for every month in 1993.
* Only Sales Representative to achieve sales certification from both the Texas Water Commission and the Water Quality Association.
* Maintained customer satisfaction by ensuring that all customers' concerns were addressed immediately by frequent follow-up.

AMERICAN INTERNATIONAL COMPANIES – Dallas, TX 1990 – 1992
Claims Examiner (Direct)
Responsible for interpreting and processing various special risk, disability, health, and accident claims for over 100 different insurance policies.
Accomplishments:
* Consistently recognized as top producer in the office.
* Selected to represent the Dallas region in the Company Board that established and implemented new company-wide quality assurance standards.
* Selected to interpret and process all foreign claims in the office.

EDUCATION
University of Texas at Austin, Texas 1983 – 1987
Bachelor of Arts
Major in Psychology, Minor in Speech

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Brief Description

Free! Corporate strategic advisor determining where to invest according to political, business and legal criteria; Successful negotiator of Mining Conventions with African and Central Asian governments; Legal counsel for mining projects development from prospecting to production

Free! Experienced Safety engineer, CSP. Bilingual Spanish/English. Authorized to work in the European Community.

Free! Electrical Supervisor with 28 years experience encompassing all divisions of the electrical industry.

Licensed attorney with 25 years international experience in procurement and administration of contracts for engineering and construction of infrastructure, public works and power generation for petrochemical industries, facilities and contracts for engineering design services and consulting studies.

Detail Oriented, Energetic, Team Player Contracts Administrator

Dip Elect & Mech Engineering + LLB + MBA

Purchasing

To further improve gained 12 years excellent Experience of Chief Accountant, Financial Forecaster and Administrative Manager of all types of Accounts

Executive Administrative Assistant/Office Manager

MBA with 11 years of experience

More than 16 years in the field of Secretarial job, 4 years in the field of Accounting and Credit & Collection & 2 years in Office Clerical jobs. Expert in computer program applications like MS Word, Excel, Access, Outlook, PowerPoint, Mind Manager, CRM. Also, PC assembly and trouble shooting.

Procurement Assistant

Twenty years of mining experience in both surface and underground. Four as Chief Inspector for the city of Atlanta. Eighteen years in a supervisory position. Fifteen years drilling, blasting and training. BCOA Supervisory Training Certified. Surface and Underground certified MSHA and OSHA Train

Entrepreneur; international construction materials trader; international business developer; real estate projects developer; building materials exporter; purchasing and sales of construction materials; manufacturer's representative; international contracts negotiator.

Graudation in Political Science and Post Graduation

Expert in computers and office work.

Joint Ventures, Contract Administration, Business Development, Contract Proposals, Project Restructure, Human Resources, Multi-Million Dollar Budgets, Corporate Profit and Loss, Financial Controls

I am a post graduate in Personal Management & Industrial Relations

Resouceful, Independent Thinking Team Player has legal, business and financial expertise

Proficient in effectively priorities tasks and manage a full support team

Bachelors in electronic engineering. Managing a group of technical staffs for maintenanace, repair and installation of weighing equipments

Provide document control functions to the Execution Project Management Team during execution phases. High proficiency in Microsoft Office application (MS Office, MC Excel, Power Point and MS Outlook) and Microsoft Operating System (Windows XP SP1 & SP2, Windows ME, Windows 2000)

15 + Yrs Exp. In Secretarial, Accounts, Computer, Admin, Purchase & Stores. Etc

I am Mechanical Engineering graduate from India and having more than 20 years of experience in the industry. I would like to stick to my last employment of Facility Manager.

Over 20 years in the Finance, Administration and Internal Audit Management

INDIAN LEGAL PROFESSIONAL (ADVOCATE) WITH 20 YEARS ADMIN/HR EXPERIENCE IN INDIAN AIR FORCE

HR specialist

Have 16 Years Experience in the field of Personnel & Administration in various construction Sites in India.

Working in different areas.

Rich experience in financial reporting and analysis function, more than 4 years practice in SAP, high skill level in operating in FI/CO/COPA modules, such as PS/CS/CATS.

Forteen years of diversified corporate experience. Dedicated Accounting & Finance professional with extensive experience with: personnel management of large groups, development, project management, implementation and compliance monitoring of internal control standards, international logistics.

A professional with vassive experience in the field of engineering, construction, administration and sales

More than 6 years of cost control and budget analysis experience, plus 1½ years of progressive accounting practice.

Document Controller

Experience in Middle East

Experienced UK qualified accountant. Finance and administration Manager in large construction projects in North Africa employing 1,500 site construction workers.

I have worked in the Industrial,and the commercial construction for years, I'am goal oriented,i started from the bottom which is cement finishing, to carpentry rough and trim, I have ran a variety of machines and now i look forward to go further with moore expeience with this company.

Accounts upto finalisation,Tally 7.2, MS Office ,Administration& Logistic , B Com

Extensive hands-on experience in construction project administration & accounting

23 years experience in the Electrical Distribution/Electrical Contractor Industry. Wish to acquire a part time or full time position in an office or job site environment.

Supply Chain Management, Cost Reduction, Global Product Management, Inventory Planning, Process Development, Cost Management, Vendor Management and Relationships

System Admin for IT Industry.

ERP, Consultancy, Movex, HumanResources Implementation, Payroll Implementation, Managment, Consulting Services, Independent

I have 30 plus year of construction knowledge and experience from the field to the boardroom - I started as an assistant field superintendent and climbed within my company to be the CEO/President before leaving in June 2005 to work in the overseas market.

HR management, including: recruitment, adaptation, certification, talent management, event management.

Have worked in all departments of construction project sites, well knowledge in computers

Sales, Client Development, Recruiting, Human Resources, Customer Service

With more than 12 years in Petrochemical and Paper industry and in various positions and discipline.

Mechanical Engineer with Masters degree in Business Administration and Diploma in Industrial safety Engineering , having 16 years of experience in operation and maintenance of Facilities, Utilities & Building services in industries and major service organisations.

My years of experience have equipped me with a multitude of skills, and I would like to continue my growth at a progressive organization. Additionally, I possess strong office/administrative, and good planning skills,

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