CONTACT INFORMATION:
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I am a motivated individual, who is willing to learn new skills to develop on both a personal and professional level.
I am hardworking, punctual, honest and reliable. I have excellent communication skills and am able to relate well with people of all levels.
I am able to work as a member of a team or on my own demonstrating flexibility and initiative on all occasions.
KEY SKILLS
1 Computer literate in Excel, Word, PowerPoint and Outlook
2 Typing speed of 53 WPM.
3 Currently studying towards ASET Level 2 Teaching Assistant Qualification
EDUCATION
SEPT '03 TO JUNE '04 HUGH BAIRD COLLEGE, BALLIOL ROAD, BOOTLE, MERSEYSIDE
3 AS Levels: Business Studies (D), Media Studies (E), English Language and Literature (D)
SEPT '98 TO JUNE '03 RANGE HIGH SCHOOL, STAPLETON ROAD, FORMBY, MERSEYSIDE
10 GCSEs: English Language (B), English Literature (B), Mathematics (C), Science Dual Award (DD), Religious Education (C), German (D), History (D), Food Technology (A), Information Technology (B)
WORK EXPERIENCE
NOVEMBER 07 TO DARLINGTON COLLEGE, HAUGHTON ROAD, DARLINGTON
JULY 09 During my time at Darlington College, i work as a Receptionist/administration worker. I work in the Hair & Beauty Department on a permanent Contract. I carry out a number of different roles which include handling phone calls and queries, typing monthly newsletters, coming up with new offers and promotions, meeting and greeting clients, client analysis, taking minutes at the weekly meetings, typing up and discussing agenda for meetings, designing the notice boards and display cabinets, taking bookings for the
Restaurant, staying and working evening shifts as and when required, booking in clients, making sure the appointment pages are all up-to-date and training students on Reception.
APRIL 07 TO OCTOBER 07 CALCULUS LEGAL COSTS LIMITED, NUMBER FOURTEEN, SLAIDBURN CRESCENT,
SOUTHPORT
During my time at Calculus, I work as a Receptionist/Audio Typist. I carry out different roles, which include handling phone calls and queries, typing letters, Narratives, Points of Reply, Points of Dispute,
Schedules, meeting and greeting clients when necessary, dealing with queries via e-mail, handling post when necessary, arranging Couriers.
August 06 to April 07 AON Consulting Limited, Arkwright house, Parsonage Gardens, Manchester
During my time at Aon, I worked as a Team Secretary. I carried out a number of different tasks, which included Binding, billing, invoicing, audio typing, filing, answering phones and queries, copy minutes, sending letters to clients, organising meetings and seminars, mailings, catering, sorting and handing out the post, ordering stationery and meeting and greeting clients.
JAN '05 TO AUGUST 06 LLOYDS TSB, LONDON STREET, SOUTHPORT, MERSEYSIDE
During my time at Lloyds TSB, I worked as a Customer Service Officer within 2 branches, the London Street Branch and the Lord Street Branch. I carried out a number of different tasks, which allowed me to develop my team working, people and organisational skills.
I was responsible for the opening and closing of the branch, ensuring customer satisfaction and meeting stated targets for referrals and sales.
VOLUNTEER EXPERIENCE
MAY '03 TO APRIL '04 BROWNIE LEADER, 6TH FORMBY METHODIST BROWNIES
While giving my time freely to assist the Brownie Troupe, I helped to supervise and organise activities. I was involved in a number of organised trips with the troupe, such as camping in Scarsbrick, which involved me demonstrating my responsibility and maturity in leading young children.
AWARDS RECEIVED
First Aid at Work I obtained my First Aid at Work in March 2007 through St John's Ambulance.
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