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Resume #86323

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Dedicated professional has ability to positively influence others and impact company with 6+ years of Manufacturing, Team Building and Leadership experience in a high volume environment. Effectively drive for results while facing challenges and developing strategic solutions. I am a valuable resource that has the skill to apply LEAN and Six Sigma to processes and procedures for quality work and great production. My career objectives are expanding my business and financial acumen, customer focus and leadership skills as a warehouse/manufacturing manager.

Materials Control / Operations / Distribution / Logistics
* Specialist in manpower planning and quality improvement; proven record for producing positive results
* Driven to succeed using time and project management
* Balanced operations, distribution and materials with leadership via conceptual thinking and vision
* Organized, highly motivated, and detail-directed problem solver
* Customer focused on providing excellent service
* Administered in staff hiring, training, evaluation and supervision
* Experienced in business operations including inventory control, production flow, packaging, shipping and receiving, purchase orders and vendors relationship

CAREER ACHIEVEMENTS
Production Supervisor October 2008 – Present
Colorite Plastics Waco, Texas
Supervisor position manages the hose production operation on 1st shift. Directly manage all shift production employees. Establish operational objectives and work plans. Delegate and assign work to 45 employees. Prepare related reports and audit current procedures to monitor efficiency of operations. Develop direct reports; maintain teams for peak performance and productivity levels.

* Ensure production quality and rates, and proper operations of production lines
* Participate in and lead implementation of Continuous Improvement to productivity
* Update Work Instruction for production of hoses

Production Manager of Operations January 2007 – June 2008
Cash Plus Limited, Inc. Kingston, Jamaica
General Manager for the production and distribution warehouse of cellular phones across Jamaica produced 20,000 phones weekly to distribute throughout island as a new wireless provider. Managed and coordinated operations and supervision of managers and associates on 1st and 2nd shifts. Directed both shifts in 200 associates total; supervised personnel in shipping, receiving and assembly in stock line departments. Oversaw and served department areas of discrepancies, inventory, and customer relations.

* Improved processes effecting practices and trends of business by 30% with 5S - Kaizen competency
* Liaison between distribution and manufacturing departments to accomplish on time production of 4,000 cellular phones daily
* Proactively promoted company position, image and brand into Jamaica's cell phone market
* Fastest growing retailers in cellular phone market in 2007 across the island of Jamaica
* Assist procurement team and suppliers by presenting "best practices" to keep up with the customer's high demand for cellular phones; increase on time delivery by 25%

Production Supervisor October 2004 – January 2007
Dell Inc. Austin, Texas
Lead team of 50 associates in shipping and receiving area on AWS Shift of computer hardware. Emphasized on quality, process improvement and understanding of each step in process. Updated work instructions to current process. Utilized and performed team skills to communicate needs of team to Management, Inventory Control and Reverse Logistics. Exercised business planning, inbound scheduling, priority of parts, assign headcount and production metrics. Reported and generated production metrics that included units per hour, trouble tickets, end of shift backlog and daily status of inventory. Resolved discrepancies and trained team for cross-functional role throughout operation. Served and mastered the business' two functions of end-to-end supply chain, from inbound to outbound. Provided feedback and improved cycle time and response time of cross-dock by 38% increase of products.

* Lead Green Belt BPI#26821, certified resulting in cost savings of $400,000 a year for stockroom 10 material
* Participated in Material Handling 5S - Kaizen Event; immediate movement of received piece parts to stockrooms
* Bronze Award for FY07Q1, cross-trained and maneuvered team to congested areas in need of assistance
* Improved process and improved quality control by 30% in Return to Vendor area
* Silver Award for FY06Q3, transitioned business segment from one operation to another facility
* Silver Award for FY06Q1, 3rd Shift transitioned to AWS Shift; lead procurement team and all stockrooms
* Lead in 5S/Kaizen Event, effectively deployed procedure and standardization in all stockrooms
* Bronze Award for FY05Q3, assisted in organizing stockrooms and procurement team to excel in daily goals by 20%

Analyzed and resolved discrepancies that involved purchase orders, stockroom part/vendor relationship and quantity issues. Lead and formed team in launch of additional 3rd Shift operation. Supervised and guided all stockrooms; managed inventory control. In addition, Working Specialist led the team of 20 associates in return to vendor, shipping area. Operated Warehouse Management applications; produced vendor purchase orders, assisted in transacting orders and pre alerts. Provided support and value add to team.

* Lead Yellow Belt BPI #10930, resulted in receiving improvements of 75% and reduced touches by 67%
* Silver Award FY05Q1, used expertise in Return to Vendor area; team shipped a record 52,000 parts in one day
* Trained and developed as Subject Matter Expert for receiving area

Production Team Lead April 2003 – September 2004
Dell Inc. Austin, Texas
Working Specialist lead and trained 2nd Shift receiving team of 20 associates. Independently lead team due to business need of additional shift in receiving area. Developed team to 45 units per hour over the 42 UPH required; auditor for receiving team with 28% quality improvement. Resolved discrepancies; assisted inbound by material handling.

* Lead Yellow Belt BPI #6980, certified by implementation of scanning system to improve customer experience by 80%
* Silver Award FY04Q3, lead and develop 2nd Shift receiving team over designated 42 UPH

EDUCATION AND TRAINING
BACHELOR OF THE ARTS, ENGLISH – 2001
RUTGERS UNIVERSITY New Jersey

PROFESSIONAL DEVELOPMENT
Yellow Belt and Green Belt Certification in (BPI) Business Process Improvement –Six Sigma
LEAN Manufacturing, 5S - Kaizen
Microsoft Office Certified – Power Point, Visio, Excel, Word, Outlook, Access

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disaster management; project management; consultant; liaison

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Talented HR professional with a generalist background. Experienced working in a professional services environment with complex hierarchies and matrix management. Ability to operate at both a strategic and operational level, within a geographically diverse team and in an international role.

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