Resume - Senior manager maintenance of Drilling water well & Mining drills and Screw co...

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Resume #63399

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Objective To effectively manage and profitably run the Services Division as its head with a team of dedicated service engineers and technicians to ensure committed customer satisfaction retaining a self motivated team.
Functional summary Would like to function as Product Support Service Head to manage all field support services, parts supply and distribution, Minimum Equipment Down Time.

Employment 1. DALMIA INTRNATIONAL (BHART) INDIA LTD - 1984 to 1985 - 2 Years.
Engineer.
Maintenance of Diesel Driven Hydraulic Blast Hole Drills and Off Road dump trucks at Iron ore Mines in Hospet Bellary Dist, KarnatkaIndia. Independently looked after the installation, commissioning and running of new and old drills at sites. Established the required Equipment Availability and Reliability.

2. SPARR EQUIPMENT LTD 1985-1988 - 3 years
Senior Engineer - Service & elevated to Dy.Manager - Support Services.
Organized a team of service engineer and established the after sales field services support network for the company. Managed all the field service engineers and entire post sale support services which include Installation and Commissioning of Diesel Driven Hydraulic Blast Hole Drills and Truck mounted water well Drilling Rigs at various Coal and other Parts of India. Visited to Jordon, Malaysia and Newzeland for Erection and Commissioning of Hydraulic Exploratory Drilling Rigs and High Pressure Screw Compressor. Generated the targeted Spare Parts Orders and Paid Service Income. Ensured the customer stipulated Equipment Availability percentage. Warranty Period Management and Availability Guarantee Period Management.
SPARR EQUIPMENT LTD. - 1988 to 1995 -7 Years
BANGALORE - India
Sr. Manager - Product Support Hydraulic Mining Blast Hole Drills And Water well Division.
As Sr.Manager of the entire division was looking after Engineering, Production, Purchase, Manufacturing, Testing, Site Installation, and Commissioning of Fully Hydraulic Blast Hole Drills at various Coal Mining Sites of India. Developed the complete After Sale Service Team and Network to ensure establishment of a new brand of Mining Blast Hole Drills competing with MNC's like Ingersoll Rand India Ltd.

Having Established right from the first equipment of this company, managed to secure repeat orders from Coal India Ltd - a Government of India Owned large Public Sector Coal Mining Organization after the initial Trial Orders. Organized a team of service engineer and established the after sales field services support network for the company. Managed all the field service engineers and entire post sale support services which include Installation and Commissioning of Diesel & Electric Hydraulic Blast Hole Drills at various Coal and other Mines in India. Generated the targeted Spare Parts Orders and Paid Service Income. Warranty Period Management and Availability Guarantee Period Management. Parts and Systems / Assembly Failure Analysis

3. MANS TRADING & ALLIED SERVICES PVT LTD - 1995 to Till Date.
BANGALORE - INDIA.

SENIOR MANAGER- TECHNICAL SUPPORT.
MANS is dealers for Sparr Equipment Ltd with the objective of offering technical services, engineering consultancy, spare parts trading activities on behalf of Sparr Equipment Ltd as their authorized service and parts dealer for entire India.

Organized and Built of dedicated field service engineers team and located them at strategically important locations for service network. Responsibilities include:

Equipment Data Maintenance, Equipment Assessment periodically for Parts requirement, generating official enquiries from clients, Converting enquiries in to formal purchase orders.

Procurement, Organizing, Assembly and integration of spare parts as per client orders, organizing packing and dispatches. Payment Collection and Statutory obligations. Warranty Management, Parts and Systems / Assembly Failure Analysis etc.,

Service Engineer Motivational Procedures, Performance Assessment, Rewards Procedures etc.,

Education 1)Bachelor of Science
2) Post Graduation in Drilling Technology

Passed out in the Year 1979 from Bangalore With Physics, Moths and Geology As major Subjects.

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