Resume - Project Manager/Controller/Scheduler

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Resume #77714

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18+ years experience in Project Management supporting IT, Aerospace, Telecom, Financial, Engineering and Construction. A goal-oriented driven self-starter, consistently delivers results that exceed client and company expectations.

Coordinates efforts between diverse groups to build a cohesive rapport with co-workers at all levels. Completes all assignments with energy, excitement, and enthusiasm, encouraging and motivating team members to maximize their potential and exhibit passion for what they are ultimately responsible for, driving continuous improvement. A flexible yet decisive leader, stays abreast of industry developments and constantly evolves to meet new challenges and priorities.

METHODOLOGIES
„« Project Management Institute ¡V PMBOK
„« Rational Unified Process (RUP)
„« Total Quality Management (TQM)
„« Software Capability Maturity Model (SW-CMM) level III

PROFESSIONAL SUMMARY
„« I/T Service Delivery: Ensured the delivery of all Information Technology services were outstanding. Exceeded expectations for delivery initiatives, assignments, and services. Designed technical solutions and interfaced with clients and stakeholders at all levels, managing the total client relationship.

„« Scheduling/Project Management Office: Developed and implemented a strategic planning focal point for the project management process. Developed wbs, metrics and templates for overall project management consistency and standardization. Provided schedule and critical path analysis while monitoring scope and tracking productivity.

„« Team Building: Established objectives and development goals, evaluated performance and progress. Built strong teams including virtual and off-shore (Satayam, Tata InfoTech, WiPro, Mphasis). Coached and mentored staff; empowered and leveraged them to lead and exceed expectations.

„« Immediate Leadership: Called upon to provide immediate accountability, leadership and guidance to 'troubled' project initiatives and restore confidence of sponsors, clients, executives and stakeholders.

„« Core Competencies: Proficient using Microsoft Project/Enterprise, Artemis, Primavera SureTrak, P3, P5, P6, Contract Manager, TeamPlay, TrackView and Project Workbench for strategic project planning and scheduling analysis. Access, Excel, Clarity, and PlanView for resource reporting and leveling. SAP, ProjectView, Excel and Adhoc reporting for financial and budget management. Lotus Notes, Business Objects and Access for development database repository, storage and query. SharePoint/Enterprise for Team collaboration, communication and content management.

„« Engineering/Utility and Construction Project Management: Managed projects, planning efforts and workplans for Substation Engineers and nationwide Team of Construction Project Managers from Planning and Zoning, Foundation and Buildup to Site Closure and Final Walk-through.

SUMMARY OF EXPERIENCE
Consultative Assignments

FirstEnergy Corporation ¡V Corporate PMO, Sr. Project Controller/Master Scheduler, 5/2007 - Present
Assisted in implementing Project Management Office tracking, metrics and Primavera Schedules for this $1.3 Billion dollar Energy Delivery Infrastructure Construction Program consisting of over 258 projects. Collaborated with Utility Operating Company Senior and Executive Management execute and measure sponsor needs, project progress and activity commitments. Successfully captured 'big picture' concepts into a logical workplan solution.

„« Collaborative Partnerships: Partnered with Engineering and Construction Services Management to align and prioritize projects in accordance to business strategy and ensure in-house resources are utilized in the most effective and efficient manner driving greater project value while insuring scope, schedules and budgets are maintained.

Ernst and Young LLP, Sr. Project Manager, Consultant
Implemented budget, planning, scheduling and management of multiple risk mitigation-based initiatives for the AABS and SLAS Lines of Business, utilizing RUP project methodologies and practices. Partnered with the Product Manager to develop and drive project mission, scope and requirements. Responsible for global resources within the client's London, South Africa and Americas branches.

National City Corporation, Project Management Office Consultant, Training Facilitator
Set up and provided Project Management Office oversight, scheduling, metrics and reporting for the client's Portfolio of projects utilizing Microsoft Project Enterprise. Built and maintained all project templates utilizing Primavera/Workbench for the entire program. As Training Facilitator; developed and facilitated customized Project Management Fundamentals Training classes for Project Managers, Project Leads and Business Analysts.

„« Process Oriented Project Management Structure: Focused on PMI's project management processes and execution with a strong focus on gathering and eliciting Requirements; reducing rework and increased scope.

PSC Metals, Project Office/Construction Coordinator Consultant
Partnered with CIO and Project Services Director to implement Project Management Office controls, reporting and metrics for all Construction initiatives. Managed efforts for their Office relocation and nationwide Branch office construction. Created templates to include all phases of Construction and punch-list planning. Coached project teams on root cause analysis problem resolution, escalation methods and utilizing change control for corrective action.

„« Steering Committee Leadership: Developed templates for Executive review and reporting on enterprise project progress, resource contention, risk mitigation and issue management.

Everstream/Concurrent Computer Corporation, Solon, Ohio
Program Product Engagement Manager, 11/2005 ¡V 10/2006
Responsible for all project initiatives and client relationships, deploying software solutions for clients worldwide in the Cable, Telephony and Satellite industries. Delivered software products to clients on schedule and on budget as ordered. Managed the total client relationship.

„« Financial and Quality Accountability: Responsible for all Project expenditures, tracking, budget and reporting to both Clients and Senior Management through entire project lifecycle; from conception Statement of Work through final payment Accounts Receivables. Strong focus on quality during the development cycle, leveraging repeatable processes, greatly reducing re-work, increasing time-to-market deployment.
„« Training Facilitator: Traveled extensively nationwide to client sites providing Advanced and Basic Software Training to staff at all levels; including senior management, Technical Engineering, Call Center and Network Operations.

Progressive Insurance Company, Mayfield Heights, Ohio
Construction Project Scheduler, IT Project Manager, 12/2004 ¡V 11/2005
Developed and managed complex multiple schedules and reporting utilizing Project Enterprise and Primavera TeamPlay for 3 Divisions within Corporate Construction Real Estate, Progressive IT and Branch Real Estate.

„« Service Center Construction: Managed Construction Project Management Office Team. Enhanced the Client's Project Management methodology and processes for the construction Service Center effort by standardizing and creating all Microsoft Project Office templates, scheduling, metrics and reporting for executive CEO and CFO monthly review of Service Center progress. Tracked and published all budget and financials for this $800 Million dollar effort.

„« IT Security and Policy: Asked to lead project team; drive mission-critical Security initiatives from threat prevention to Corporate Policy framework creation. Collaborated with senior management to define and document requirements and determine best practices for security, data gathering, storage and destruction.

Charles Schwab Corporate Services, Richfield, Ohio
Senior Project Manager Consultant, Corporate Services 2004 - 2004
Managed up to four concurrent projects with multiple teams for the Client's Retirement Plan Financial Services Division. Completed troubled projects already in progress fully automating their paperless loan process.

„« Stakeholder Confidence: Increased stakeholder confidence in IT delivery by integrating Technology goals with Business needs and strategy.

„« Project Process Improvement: Developed and designed project templates and metrics for overall corporate process improvement in project management. Provided oversight and consultation to project teams implementing PMI - PMBOK standards and practices. Identified and utilized project management Best Practices to support the client's Product Delivery and Development Methodology.

Key Bank, Cleveland, Ohio
Senior Consultant, Enterprise Project Management 2003 - 2004
Assisted the Client's Enterprise Project Management Division achieve its goals of delivering complex initiatives both on-time and under budget. Worked with the Enterprise Architecture and Equity Capital Markets/Investments Lines of Business. Also, assisted them align the RUP (Rational Unified Process) management methodology to their corporate strategy.

„« Emerging Technologies: Standardized and engaged the Rational Unified Process and principles into the Enterprise infrastructure practices and workflows.

„« Project Productivity: Leveraged 're-use' opportunities to decrease network and connectivity costs producing value-add gains and system-wide operational efficiency.

National City Corporation, Strongsville, Ohio
Assistant Vice President, Project Services 2001 - 2003
Managed and responsible for $14,400,000 profit and loss financial portfolio, gross expenditures, forecast for budget, and carryover costs on all assigned efforts and initiatives. Managed, reviewed and negotiated vendor and 3rd party contractual relationships and enterprise license agreements. Leveraged active agreements with vendors across multiple National City divisions, resulting in over $500,000 cost savings against redundant software and hardware purchases. Focused on client success, anticipating rather than reacting to client needs.

„« Organizational Intelligence: Implemented a centralized web-based participant relationship repository utilizing Business Objects for the Institutional Asset Management and Trust Line of Business, integrating and linking customer data to maximize profitability through cross-selling opportunities across multiple Lines of Business.

„« Offshore Management: Developed offshore process model; selected as first to manage and engage resources from Tata InfoTech, based in Mumbai India for offshore code development, verification and testing. Pilot effort successfully implemented to production 53% ahead of schedule and 56% under budget.

Alltel Information Services, Twinsburg, Ohio
Software Services Manager, 1997 - 2001
Managed direct staff of senior project managers, application developers and programmers for data migration and telephony-based initiatives. Managed cellular acquisitions and conversion to Alltel wireless and financial services. Accountable for complex initiatives ranging in scope from $1,500,000 through $14,000,000.

„« Enterprise Implementations: Led enterprise implementation efforts of PlanView and PeopleSoft HR Online across Corporate, Finance and Telecommunications divisions, managing up to 80+ resources utilizing the Rational Unified Process (RUP) methodology. Identified requirements, approach, budget management, and assured all deliverables were on time within scope, through Inception to Transition and Deployment iterations.

„« Call Center Conversion: Successfully managed conversion of mission-critical CLEC CAMS billing data and business processes to Alltel systems supporting over 1 million customers and 800+ employees in three states. Monitored post conversion turnover activities to ensure total quality, client satisfaction and sign-off.

„« Telephony Application Development: Assessed and converted wireline and wireless circuit provisioning back-end systems from legacy mainframe to front-end thin client, web/intranet applications using Cisco hardware, Microsoft SQL/Server, MetaSolv, Oracle and ASAP software toolsets. Streamlined the development cycle by centralizing the configuration management repository, documenting development and testing procedures, leveraging quality code reducing integration time-to-production by 52%.

Anderson Systems, Inc., Cleveland, Ohio
Project Scheduler/Project Manager, Space and Missile Defense Command 1990 - 1997
Tracked multiple mission-critical efforts and project progress of government Aerospace and (DoD) Department of Defense initiatives utilizing Artemis and Primavera P3. Promoted to Project Manager; served as primary interface for problem escalation, satisfaction ratings, and general communications. Provided on site full-life cycle project and relationship management.

„« Customer Relations: Coordinated and maintained ongoing communications with customer to review services provided against performance objectives within a fixed-bid/Cost-plus environment.

„« Cost Containment: Negotiated multi-tier relationship agreements with approved vendors and resellers for all acquired hardware, and software expenditures resulting in a 53% cost savings for the client.

EDUCATION
George Washington University, Washington, D.C.
Master's, Project Management, 2000

PROFESSIONAL ASSOCIATIONS
Project Management Institute, member
Microsoft Solutions Partner, member v

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