Resume - Customer support , service engineer, bio medical engineer

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Resume #83632

CONTACT INFORMATION:
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Date of birth - 14-04-1980
Age - 28 years
Sex - Male
Marital status - Unmarried
Nationality - Indian
Languages known - English, Tamil, Malayalam

Objective
To obtain a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization of my opportunity for advancement.

Educational Qualification:

Diploma in Electrical & Electronics Engg, 1998
78%, first class with Distinction, State Board Of Tech Education, Tamilnadu

Bachelor in Electrical & Electronics Engg, 2005, first class,
Government College of technology (GCT), Coimbatore
Job Description
* Responding to customer call.
* Evaluating and resolving problems.
* Assisting with the installation of equipment.
* Liaising with and working alongside technical sales engineers.
* Offering customer training.
* Repairing, testing and maintaining equipment.
* Monitoring the performance of products.
* Maintaining manuals for spare part number.
* Providing customers with regular reports and feedback on their service requests.
* Developing and maintaining relationships with customers.
* Making recommendations to maintenance technicians..

* Hands-on expertise includes troubleshooting and servicing/fabrication of electrical apparatus, electronic equipment
* Excellent technical, analytical, and engineering qualifications with outstanding customer service skills.
* Experience in interpreting schematic diagrams and performing effective service and planned maintenance
* Responsible for executing preventive maintenance and business development processes for services including service contract acquisition activities.

Work experience
Experienced in Bio Medical equipments and apparatus, such as
* Patient monitors,
* Electrocardiographs,
* Blood-gas analyzers,
* X-ray units,
* Defibrillators,
* Electro surgical units,
* Anesthesia apparatus,
* Sterilizers,
* Syringe, infusion pump,
* Ventilator,
* Multi parameter monitor with module based,
* Ultrasound scan machine,
* Color Doppler,
* Intra Aortic Balloon Pump,
* Gamma camera SPECT,
* C – arm,
* Cath lab,
* Heart lung machine and Hemotherm,
1) Worked as a Bio medical Tech Asst (Maintenance of Bio Medical Equipment), in
G.K.N.M.Hospital, Coimbatore from Nov 2001 to June 2005.
2) Presently working as a Service Engineer in CPC (Cardio Products Corporation)
Southern region from Sep 2006 to till date.

Responsible for service activities for, SonoSite hand held ultrasound scanner.
Stöckert Instrumente GmbH. heart lung machine, hemotherm.
Arrow AutoCAT 2 WAVE INTRA-AORTIC BALLOON PUMP SYSTEM IABP
System.

Major Customers

1.KLES Dr Prabhakar kore hospital and MRC, Belgaum, Karnataka.
2.Wockhardt Hospital & Heart Institute Bangalore, Hyderabad.
3.Kovai medical center and hospital, Coimbatore.

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