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Resume #84095

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OBJECTIVE

Seeking a challenging position within a well-established Multinational company, that provides satisfaction and an outlet for my ambition.

PERSONAL DETAILS

Date of Birth: 5th April 1966
Nationality: Egyptian (with indefinite leave to remain in the United Kingdom)

EMPLOYMENT DETAILS

Territory Manager Middle East. Ritchie Bros. Auctioneers.
From: May 2007
To: Present.

Ritchie Bros. The largest supplier in the world for: Commercial Vehicles, Earth moving and construction equipments, Automobiles and others. Operating through over 110 locations in more than 25 countries around the world (Head office in Canada), with over US$ 4 billion in gross auction proceeds in 2008.

* Develop and Execute marketing strategies/plans by analyzing current business situations in order to meet group's business objectives and also to maintain and increase sales. (Advertising/PR/Events/Promotions/Exhibitions/Market research)
* Identifying, creating and qualifying new business opportunities.
* Obtain consignments from owners and providing them with financial assessments.
* Preparing and implementing the policies and business plane to insure both vertical and horizontal growth for the territory.
* Participating for preparing the budget for the territory.
* Educate and enlighten the industrial sector (manufactures, dealers and end users) for our service process and its benefits to them in managing their inventories and influence them to use it.
* Managing the dealer network, providing training and necessary support.
* Growing the territory/ customer base as the opportunities present themselves.
* Finding new deals, appraise the packages, negotiate and close the deal in a way that insures the best interests for both sides to maintain the future business and the loyalty of our customers.
* Conducting market research for new released projects in the territory and build the relationship with the key persons to secure future deals.
* Handling issues that might arise due to regulations change..
* Preparing the contracts and reviewing cost sheets for final settlement.

General Sales Manager.
From: March 2005 M.I.S Metal Industries (FZCO).
To: May 2007 Dubai, UAE

M.I.S is a branch of Metal Industries Salheya, which is considered one of the biggest body builders in the Middle East and owned by MCV (Mercedes Benz Factory in Egypt for busses and commercial vehicles.)
I was the first one hired to establish the company from scratch in the UAE, (Documentation, legalization, purchasing, advertisements, hiring, etc.)
Conducting market research, forecasting, pricing, create opportunities to penetrate new markets, and position our company among the biggest three competitors in the area and achieve the desired market share.
I was responsible for promoting our new factory in JAFZ and our products coming from the main factory in Egypt through the UAE and ME countries, in addition to create/ support a dealer's network. This position has offered me excellent opportunities to use my previous contacts and to build new relationships within the ME and to gain overall knowledge for each market culture and business demand.

Branch Manager (Dubai & Northern Emirates)
From: March 2003 Al-Hamid Group.
To: February 2005 Dubai, UAE.

Al-Hamid Group is the one of the biggest Automobiles, Earth moving Equipments and Commercial Vehicles agent in the U.A.E. Holding fifteen well-known franchises.
Reporting to the Group General Manager, I was responsible for:
Managing the Branch staff and its activities as an independent profit center
Follow up with day-to-day business for sales, parts and service.
Creating and implementing plans to promote our products to increase our market share.
Liaise with department's heads, in order to insure smooth operation.
Handling and maintaining good relationship with major accounts.
Supervising government tenders and negotiating the needed support with principals.

Operation Manager U.A.E.
From: August 2001. Al-Rostamani Trading Co.
To: February 2003. Dubai, UAE.

Al-Rostamani Trading Company is a new company within Al-Rostamani Group (18 companies and over 2000 employees), which is the sole agent for Suzuki, Nissan and Renault automobiles through the U.A.E.

Reporting to the Managing Director, I was responsible for:
Managing the whole aspects of the operation through the U.A.E (showrooms, workshops and spare parts outlets)
Preparing the sales planning, forecasting, specifications, production orders and pricing
Manage the communications with the principals. (Suzuki Motor Corporation. Japan).
Arrange for promotion campaigns with marketing department, and liaising with the press.
Provide the sales/technical training for sales staff and the needed support for fleet and government customers.
Create and support a dealer network within the U.A.E.

Fleet Sales Manager.
From: May 1998 Gargash Enterprises (Mercedes Benz Agent)
To: July 2001 Dubai, UAE

Gargash Enterprises is the sole agent for Mercedes Benz and Freightliner in Dubai and Northern Emirates.

My main responsibilities were handling the fleet sales for commercial vehicles. That involved introducing the new Actros trucks to the local market, preparing specifications using MBKS & SPECPRO for Freightliner, price calculations, competitor's stock and prices monitoring, arranging with various body builders and finance companies in order to assist our customers with their purchase requirements.
During this period I successfully introduced the 9cum concrete mixer fitted on 6x4 Actros chassis for the very first time in the Gulf.
I was also involved in preparing the launch of new products from Daimler Chrysler Company (Mercedes Benz and Freightliner).
Market research about competitor's activities, stocks, prices and new developments & projects within U.A.E.

Sales Supervisor.
From: January 1997 Triangle Trading & Engineering Company
To: November 1997 Cairo, Egypt

Triangle Trading and Engineering Company is a branch of the Al Tawil Group in Egypt, who is the authorized agent for Freightliner trucks (Daimler Chrysler Group). It was the first group to introduce Freightliner to the Egyptian market.

My main responsibility was to introduce Freightliner trucks to an extremely competitive market in Egypt for the very first time. I helped to attract new accounts by providing an excellent before and after sales service and preserving good relation with my customers.

Duties included all aspects of selling such as searching out opportunities, selecting specifications to meet and compete with the ever demanding market requirements, negotiating prices with customers and assisting them to find the best solution to finance their purchases through US Aid and banks.

I also handled the tenders for some private and public sectors and attended trade fairs/ exhibitions from time to time in order to promote the company and its products.

Sales Engineer.
From: January 1996 MCV (Manufacturing Commercial Vehicles)
To: January 1997 Mercedes Benz factory in Cairo, Egypt

MCV (Manufacturing Commercial Vehicles) is the authorized agent for Mercedes Benz commercial vehicles, who also manages one of the biggest Mercedes Benz production plants in the Middle East.
My duties included the sales and promotion of the commercial vehicles. The position demanded an excellent knowledge of sales techniques as well as all technical aspects of the vehicles.
Increase the customer's loyalty by providing the best service in the market.
Follow up with potential customers and maintain the existing customers.
Production Supervisor.
From: November 1993 Safety First Manufacturing
To: December 1995 Plymouth, UK

Safety First Manufacturing is one of the leading company's in the UK for producing and supplying safety equipment.

I was responsible for supervision of the production team, ensuring that the production lines were working effectively and smoothly with maximum capacity in order to meet the customer's strict delivery times. Duties also included production planning, shifts planning and scheduling, time tables, quality control and some equipment maintenance.

Sales Engineer.

From: June 1990 ICC (International Commercial Consultants)
To: October 1993 Cairo, Egypt.

ICC is the authorized Egyptian agent for Delta (sophisticated welding materials and equipments) one of the Magna Industrial Group. It is considered to be one of the largest in the world for specialized products.
My duties included the selling and promotion of the new franchise in a highly competitive market from its very first days of establishment.
Study customer's operation and production problems, provide them with the correct materials and equipments to solve the problems, reduce the defective products and increase the interval service period.

QUALIFICATIONS

AIN SHAMS UNIVERSITY 1993
B.Sc. in Mechanical Engineering (production department)

TRAININGS

Finance for non finance managers
November, 2008 (Organized by Marcus Evans, Dubai, UAE)

Situational Leadership
November, 2008 (Organized by Marcus Evans, Dubai, UAE)

Advanced Sales Training
13th-20th December, 2007 (Thailand)

TM Excellence Workshop. Vancouver, Canada
May to July 2007 (internet conference sessions)
July 23 - 27, 2007 Vancouver, Canada

AL ROSTAMANI GROUP OF COMPANIES. Dubai, UAE
The High Performance Recruitment program.
MERCEDES BENZ. Dubai, UAE
Global training sales techniques

DAIMLER CHRYSLER. Dubai, UAE
General training on Mercedes Benz Commercial vehicles
Sales engineering training on Mercedes Benz trucks

THE MAGNA IND. CORP. Cairo, Egypt
Basic training in sales

AMERICAN INTERNATIONAL GROUP, ALICO HOUSE, LONDON, UK
Sales & product training

FISHER-ROSEMOUNT, MIDDLE EAST CENTER, U.A.E
Sales and product training

MERCEDES-BENZ. Cairo, EGYPT
Sales and product training

FREIGHTLINER, AMMAN, JORDAN
Professional sales training seminar.

VOLVO, AL FUTTAIM AUTO & MACHINERY CO., U.A.E
Sales and product training
Selling products and services to institutions, companies, and dealers

PLYMOUTH COLLEGE OF FURTHER EDUCATION, PLYMOUTH, UK
Computer training – CAM and CAD

OTHER INFORMATION

COMPUTER SKILLS AND SOFTWARE

Strategy Formulator Software
Star
AS400
Spec-Pro (Freightliner)
MBKS (Mercedes Benz)
CAM & CAD
Golden Mind Software
MS operating systems
MS Office
Lotus Notes
Internet

LANGUAGES

Arabic: Mother tongue
English: Excellent written and spoken

References and Certificates are available upon request.

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