Resume - A technical support/customer service position where my skills of problem-solving...

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Resume #84657

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Background Summary

Technical/Customer Support professional with over ten years of experience. Numerous software, hardware, and internet skills, which include:

Linux OS System Administration/UNIX
DHTML/XHTML/SSI/HTML/PERL/CGI/JAVA/PHP
Front Page
VB Runtime Script editing
Flash Macromedia
MS Windows 9x/ME/2k/XP/DOS
Netscape/IE/Opera/Mozilla
Outlook 9x/2x/Express/Exchange (SBS)/Internet Mail/Entourage
Eudora
Mail Osx
Animagic GIF
Adobe Illustrator and Design Programs
MS Word 9x/2x
MS Excel
Power Goo
MS Office 9x/2x
Lview Pro
Lotus Applications
IBM/SOYO motherboard configurations
AMD/PENTTIUM x processors
Router and Network setup
Lotus Applications
WinZip

Alex Maples
Page Two

Background Summary (cont.)

WS-FTP Pro/9x
Earthlink/Netcom/Mindspring/Sprynet/JPS/Charter/MSN/One Main/IBM Online/AOL connection software knowledge
LAN and RAS server administration
ACDSee
Vantive databasing
MYSQL

Professional Experience

Volt Technical Services/Apple, Inc. Addison, TX Apr 2009 – Jun 2009
- iPhone Windows Technician – iPhone syncing, rebooting, resetting and restoring.

Tigerbyte Solutions Inc. Denton, TX Oct 2008 – Jan 2009
- Network and IT Technician - Hardware and Software re-installation - Server Adminstration for both Unix and Windows based Servers – Backup spreadsheets and Daily tasklist on checking servers and backup lists for current updating and running applications.

Geek On Wheels Denton, Texas Mar 2007 – Oct 2008
- Sub-contractor for field technical support - Hardware, Software and Networking(Wired and Wireless) Support

Personal Technician Work Denton, Texas Jan 1998 - Current

- Information Technology Specialist - I build computers from the ground up, do technical support for them (Hardware, Software, Networking, Wireless and Connectivity). Built Networks for and laid cabling for a few law firms, friends, and houses.

Veritude/Fidelity Investments Inc. Irving, Texas Oct 2006 - Dec 2006

- FISC OPS/Techline Information Technology Support - I support and administrate SQL, UNIX, WINXP, Exchange Server, and multiple software clients. Also, supported VPN connectivity and WLAN/LAN connectivity. Created tickets for hardware and some software issues that we could not fix ourselves.

Verizon Superpages.com Coppell, Texas Mar 2004 - June 2006

- Internet Coordinator - I am a middleman between sales, support, and customers. Order processing over phone and through email and internet sales. Plus customer support for online setup of advertising and order listing.

Peirson & Patterson, LLC / Digital Docs Addison, Texas Mar 2003 - Mar 2004

- Distribution - email, mail, and order printout mail room distribution for a loan corporation.

Alex Maples
Page Three

Professional Experience (cont.)

Earthlink, Inc., Irving, Texas Nov 1999 - Mar 2003

Satellite Direcway Technician - Signal testing, IRU/ITU setup and debugging, satellite signal positioning, and use of UTT and Vantive tracking systems
Senior Webhosting Support Technician - Apache Webserver, Digital UNIX, Sun Solaris, and NT webserver support technician. Full support for the webservers (Email, Account control, CGI/PERL Scripting, E-commerce, Flat-Text databasing, and SBS Exchange Server)
Awards: Senior Webhosting Technician, quality award, standards of performance award, and top tech supporter for over three months

Stream International, Carrollton, Texas Oct 1997-Nov 1999

E-form Technical Support Engineer for Connectivity and Email Issues for an Internet Service Provider

Answering emails and phones for technical support with Stream International

General Telemarketing Inc., Denton, Texas Jan 1997-Oct 1997

All packages of sales for GTE; pay was off of minimum wage and commission
Telemarketing for GTE

M/A/R/C Inc, Denton, Texas Oct 1996-Jan 1997

Tele-research calls
Incoming and Outgoing research and survey calls

Advanced Telemarketing Systems Inc., Denton, Texas May 1995-Oct 1996

Telemarketing and Confirmation
High Sales income; pay was based off of minimum wage and commission

Education

John Brown University, Siloam Springs, AR 1992-1993
Trinity Christian Academy, Addison, TX 1986-1992

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Brief Description

5 Years Strong experience in Site Execution, Project Management

Current position: Senior QA/QC Engineer and Senior Project Engineer ( Civil Infrastructures ), Through knowledge of Qatar Petroleum (QP) standards , policies and procedures.Over 19 years of experience with reputable consulting and contracting firms in Qatar, Dubai, and Jordan

20 Years experience in Architectural, Structural detailing, Interior designing, Quantity Serveying & Shop drawing etc. Specialized in fillar slab (Italian technology). Operate Auto Cad, 3dstudio max and Photoshop

Concrete and Materials Engineer, expert in concrete design and materials selection, qulaity control and assurance, worked in various mega projects with MNCs.

Primavera Project Planner (3) and Primavera Expedition Courses PPL Tehran Iran

Extensive experience in Quantity Surveying/Estimating in diverse environments. I relish undertaking challenging assignments and desire to lead a project to successful fruition. Firmly believe that my involvement in any assignment will add value to the project

Civil Engineer / Contract Engineer

Senior Project Manager

Sr. Document Controller

I completed Master from Aligarh Muslim University in 2003 securing 71% marks in Applied Geology and presently employed with Hyder Consultancy Middle East Ltd. Abu Dhabi, UAE as a Geotechnical Engineer. I have more then Five and half years experience in the field of drilling, water exploration and ge

Seeking to apply my skills as a Planning & Scheduling Manager; QA/QC manager; Document Control Manager; Assistant Project Manager; Superintendent; Consultant. Great organizational and computer skills. MS Office, Excel, Word, MS Project, P3, Project Manager, and more.

I would like to apply for a permanent job position in Construction Engineering and Project Management to solidify and enhance my qualifications. Roles could include Project Planning, Scheduling and Controls, Quality and Safety Controls.

Job Title : Software Enginer Education : Ordinary Degree in Bachelor of Science Previous Employer: Motorola Australia Software Centre

Quantity Surveyor having more than 15 years experience

A technical support/customer service position where my skills of problem-solving and analysis will result in profitability and retention.

Work experience: 7 Yrs. University degree :Bachelors in Mechanical Engineering .Professional certifications : CSWIP 3.1 Welding Inspection Certification ,NACE Level II in Painting & Coating Inspection, ASNT level II’s in the RT/ UT /MPT/LPT & Lead Auditor ISO 9001 : 2008 ,

Expert Layout Designer of PCB, HMC and 3D Packages using VISULA Layout Edit, CADStar, OrCAD and AutoCAD. Experience in Production of PCB, HMC and 3D Packages.

I am working since 22 Years - 9 Years in Karachi - Pakistan and since last 12 Years I am working in Saudi Arabia as a Quanity Surveyor.

I am a Canadian citizen having 17 years solid building construction, Civil and structural design, quality Management, project management, construction Management. a dedicated team player/leader exhibiting a high level of energy and initiative under pressure.

QA/QC procedures, quality management system, administration and Developing Database in (MS Access) to control documents.

Diploma In Instrumentation Engineering + AMIE Eqvt to B.E

i am working as an electrical site engineer in ETA at dubai.I am working in dubai metro project.

3 years of professional experience (after Post Graduation) in Highway Engineering (Expressway, National Highway, Hill Roads etc.).

Proe , Autocad, Unigraphics (Modeling,Drafting,Assmbling)

I have spent nearly four years as a Geotechnical Engineer and have gained an immense variety of knowledge from running numerous and varied site investigations, which has given me strong skills in writing interpretive ground investigation reports for foundation design and slope stability, supervising

Structural engineer with 4 years experience and Master of Science in Construction management.

I am an architect and urban designer practicing in the Middle East for over thirteen years. I have held design and project management responsibilities at senior positions with international British consultants and Government organizations wherein I handled wide range of building types such as commer

Civel engineer ,with a experience of 8 year in highway construction

Proficient in Microstation,Autocad,Photoshop,and Corel Draw.Knowledgeable in HVAC plans, architectural plans, structural plans.Proficient in English.Time Management, Teamwork, Team Building and Management, Motivation.

SCADA, DCS, CCMS, BMS, DDC, power, lighting, grounding, ...

Masters degree in Highway/Structural engineering, 14 years of professional experience - working in the department of roads, good skills in CAD application (eg. SAP2000) and other computer applications (eg. spreadsheets)

Presently I am working in Saudi Arabia. I have nearly 17 years experience. From 1996 November I am using Microstation. I can work in Microstation & AutoCAD. I have experience in AutoCAD 2006 from my personal PC. Mainly I am working in architectural discipline. I can do structural & civil work also.

Mechanical Engineer having 14 years of experience in the field of construction in Refinery, Petrochemicals & Power plant mainly focussing on Piping, Reformers & Heaters. Has been worked with major international companies like TEchnip, Technip KTI etc.

Dear Hiring Manager

cv for civil foreman

Innovative career in the field of electrical power engineering: Installation, Service and Commissioning

B. Sc. in Civil Engineering, 6 years in ERicsson & Nokia, Construction, QA, Documentation, Telecom power management

Fully equipped Mechanical Engineer doing Quantity Surveying

I have more than 6Yrs Exp. with oil and gas field on piping work like Installation,Spool fabrication,Hydro testing,Red line and Asbuilt making,Pumb house,Tie-in area, Receving basin area,etc..work in Abroad and India,

Over 14 years working experience 3 years experience in design office and 11 years experience in the construction and supervision of major prestigious international projects .

An engineering position in the emphasis of tool design, opto-mechanics, manufacturing, liaison, stress analysis, aircraft interiors or structures.

13+ years geological/geotechnical/GIS international hands-on experience in the construction & energy industries. MSc/BSc/PgD in the geosciences. Excellent software skills. Contractual or permanent post sought. Available now.

I have extensive hands on experience of more than Eight years, including Six years in the Middle East, in the field of Mechanical Engineering for Building Services, working with reputed Engineering and Consulting Services houses in KSA and UAE.

Site Engineering, Autocad & Estimate

•Experienced Mechanical Engineer with over 8 years experience in HVAC Engineering.

17 years in the field of construction, Experience Architectural Works and Interior works in the construction of the following building such as: Five Star Hotel, Convention Center<Condominuim, High rise Offices, Commercial and residential ,Civil Defense Mass Rapid Transit and chemical Plant.

•Strong knowledge of engineering design principals and methods necessary to adequately dimension and detail complete design concepts. •A thorough knowledge of mechanical, pneumatic, hydraulic components and electrical systems. •Experience with Classification Society Rules and Regulations.

ENGINEERING MANAGER / CIVIL ENGINEER Specialized in Tunneling utilizing EPBMs and SEM / NATM. Holding a Masters Degree in Civil Engineering with 8 years experience in working overseas for leading Construction Contractors, 6 years in tunnelling.

Project Engineer To be a member of a company that designs and builds large offshore and multi-purpose projects. Interests: Hydraulic Structures and Pipelines – Project Execution and Construction Management.

Senior Construction Project Manager

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