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Resume #88398

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CAREER SUMMARY

Having worked for Caterpillar Dealerships and in the mining industry since 1978 in several countries, some of which were hardship postings (Nigeria, Liberia, Tanzania, Vietnam & Mongolia) I have developed a good knowledge of the Caterpillar systems and procedures.

During these postings I have had vast experience in dealing with the problems that can arise from dealing with Government agency's such as Customs and local licensing authorities in these underdeveloped countries, and of course staff who are not trained to, or used to working to Caterpillar standards. These postings required a great deal of self-sufficiency.

My performance and results have been characterized by my ready acceptance of challenge and responsibility. Through my employment experience and training I am fully equipped with the relevant skills and knowledge to perform all the managerial and technical tasks required of me to a very high standard.

One of my strong points lies in my ability both to relate and communicate with people of different nationalities and cultures. In dealing with others, I try to be non-judgmental and even handed in my approach, and I believe this allows me to establish a good relationship with both staff and clients easily.

Possessing a positive attitude, I am committed and have an enthusiastic approach to achieving goals set for me by the company and also goals set by myself. As an experienced senior service / product support manager, I possess a high level of organizational skills, and the ability to meet objectives and deadlines in a professional and competent manner.

2005 – Date Barrick Gold North Mara (Tanzania)
General Foreman
Responsible for running the mobile maintenance department for a developing mine in very difficult and hostile conditions. The fleet consists of 777's,785's RH170's (These units run the same engines and pump set ups (KTA / QSK & Rexroth pumps) as the 994 Liebherr's),
RH120's. D9R's, 988, 990 & 992 wheel loaders and 16 & 14 series graders. (We also have 785's and RH170's on a MARC which I manage) Pronto is the system used on this site. In this position it was also part of my duties to stand in for the Mine Maintenance Manager covering the Fixed plant side of the operation (Effectively we worked back to back) All of the drilling operations (maintenance related) reported to me, this included Terex, Tamrock (Sandvik) & Atlas Copco. All mobile compressors on site were Sulair. In this role I was also responsible for the light vehicle fleet which consisted of over 150 vehicles from heavy road trucks to Landcruisers.

2004 – 2005 Trakindo (Indonesia)
Daily Operations Superintendent
Responsible for the running of the truck workshop at the Freeport site. This is a very large and busy site with a fleet of over 100 Cat 793's dump trucks and all associated equipment. This involved direct control of the Planning section, the PM section, the Engine section, the Field service department and the
Planned Component Changeout department. (MIMS was the CMMS used by Freeport) Over the shifts this was a multinational workforce of over 600 men.

2002 – 2004 M & E Contracting
Service Engineer
Carried out servicing, repairs and upgrading of both engine and turret systems on A1M1 Abrams Battle Tanks

2000-2002 PhiTec International
Service Manager

Responsible for the running of a service department repairing hitec laboratory equipment using electronic management control systems very similar to the Caterpillar engine control systems.

1998 – 2000 WAGNER ASIA
Mongolia

Initially appointed as project manager for the delivery and commissioning of a US$18,000,000 order for Caterpillar dump trucks and wheeled bulldozers in a very harsh and remote location. This included the assembly and commission of the machines and ensuring that the various production, fuel consumption, parts consumption and availability guarantees were met.
As part of this project I also assisted the customer with the Repair and Maintenance of his fleet of Komatsu 785 trucks.
On the successful completion of this project I was promoted to Technical Services Sales Manager responsible for looking after all our major accounts in Mongolia and in some neighboring countries.

1995 – 1998 V-TRAC
Vietnam.

MANAGER- H.C.M.C. OPERATIONS

Reporting directly to the Dealer Principle, I was totally responsible for the running of the Caterpillar Dealership for Southern Vietnam. This included administering the service contracts on over 100 generator sets (There is no grid system) scattered over a large area. Included in this was all the planning and logistics of doing major overhauls in the field.

1994 - 1995 AVELING BARFORD
SERVICE MANAGER

Reporting directly to the Managing Director. I was responsible for managing all aspects of after sales service for the complete range of Aveling Barford products, Deadweight rollers, Graders and Dump Trucks both articulated and rigid. This included the negotiations and setting up of contracts for the total repair and maintenance of customer owned machines on various sites. Because of my past experience, this position also included the responsibility for liaising with various suppliers on both Warranty and Training, i.e.: Caterpillar, Cummins Engines, Allison, Twin Disc and Detroit Diesel. Also directly responsible for controlling the costing of work and the control of expenses. Under my direct control was the used equipment rebuild workshop where we used to carry out full remanufacture, or, if the customer requested partial remanufactures, i.e. Powertrain, Hydraulics etc

H. LEVERTON LIMITED (1978-1994)

1989 - 1994 TRACTOR & EQUIPMENT - NIGERIA

EASTERN AREA SERVICE MANAGER

Seconded from LEVERTON to U.A.C. Nigeria Ltd. I was responsible for all service activities in the Eastern half of Nigeria. On my arrival in Nigeria the service department was invoicing approximately US$ 250,000 per year, with labor utilization at less than 40%. There were very little workshop activities being carried out. On my departure we were invoicing approximately US$ 3,000,000 per year and labor utilization was over 75%. This was mainly done by setting up total maintenance agreements with large oil companies including rebuilding their old units so we could use them as exchange units to lower downtime.

1986 – 1989 H. LEVERTON LIMITED

RETAIL BRANCH MANAGER - U.K.

I was tasked with the responsibility of building a Satellite Branch from the floor up. This was a most challenging and rewarding opportunity.
This branch was located in Manchester and was specifically for the rental side of the business, from this branch I controlled a fleet of some 200 rental machines. These consisted of forklifts, backhoe's, excavators and wheel loaders. We had a small workshop with several fitters and a large field service department. The parts department was also under my control.
Within eighteen months of being given this task I had turned the branch into the most profitable (in percentage terms) in the Leverton group.

1984 - 1986 H LEVERTON LIMITED

SERVICE ENGINEER

Responsible for the Service and Repair of the full range of Caterpillar Engines and Earthmoving Equipment.

1980 - 1984 LIBERIA TRACTOR & EQUIPMENT
SERVICE OPERATIONS MANAGER

Responsible for the organization of the workshop and field service operations of a busy Service Department, covering the full Caterpillar range of Equipment. The majority of customers were Iron Ore mines using 773's, 777's, D9's and assorted graders.

1978 - 1980 H LEVERTON LIMITED

SERVICE ENGINEER - U.K.

Responsible for the service and repair of the full range of Caterpillar Engines and earthmoving equipment.

1976 - 1978 MILLBANK TECHNICAL SERVICES
(IRAN LIMITED)

ARTIFICER INSTRUCTOR

Instructor in automotive engineering, teaching diesel engines, hydraulics, electric's etc. This involved both formal classroom instruction and teaching in a workshop environment. This instruction was done through an interpreter.

1967 - 1976 H.M. FORCES
ROYAL ELECTRICAL AND MECHANICAL ENGINEERS

Vehicle Mechanic Class 1

EDUCATION AND TRAINING

1979 - Present Various Caterpillar courses ( such as )
* Hydrostatic transmissions
* Power generation
* Method of instruction
* Customer excellence
* Various product courses
* 3600 orientation
* S.O.S. Interpretation
* Powerful Leadership

1967 - 1979 Army Apprentices College

Military Certificate of Education - Class 1
Military Trade Qualification (Automotive) - Class 1
City & Guilds Vehicle Mechanic (Distinction)

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