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Resume #69968
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1998 - 2006 D R Horton Inc FT Worth TX
Director of Quality Control / Customer Relations
Mar 2004 - Sept 2006 D R Horton Inc, Dallas, TX
* Restructured the customer service policy and procedures manual of the Division.
* Managed the Customer Service Technicians and Office Staff and worked to assure vendor response and ownership to issues related to work performance repairs.
* Worked closely with the Construction Team to build and deliver quality products.
* Managed the warranty expense budget and held the budget below a. 004% of total revenue.
* Assist in the management of the company's sales activity and assist in the planning and promotion of services to the Homeowner.
* Involved in meetings between Sales, Construction and Mortgage Representatives a minimum of once per week.
* Monitor projects in progress to ensure quality control, cost compliance, safety, delivery and customer satisfaction.
* Act as a liaison for all operational departments and our buyers to research and resolve client issues. Identify repetitive questions and/or problems and recommend process improvements.
* Provide expert assistance to the various teams with issues needing technical expertise. Serve as a point of escalation for issues requiring a higher degree of understanding. Assisted Sales with completion of difficult closings.
* Managed the survey systems that scored performance and worked with other department managers to recognize outstanding achievements and address negative responses.
Warranty and Customer Survey Systems Project Manager, Construction Specialist, Business Analyst, and Trainer Nov 2001 - Mar 2004 D R Horton Inc, Arlington, TX (Corporate Office)
* Oversaw the design, roll out and implementation of an AS400 custom designed warranty system and custom designed web based survey system to help better manage construction, sales, mortgage and customer service performance scores on closed products. I worked closely with Programmers to create the systems and I traveled to several of our divisions, nationwide, presenting and training users on the benefits and application of the warranty and survey systems. I worked with the division teams to help relate the technology with everyday construction, sales, mortgage and customer service management.
Quality Control /Warranty Manager / Builder
July 1998 - Nov 2001 D R Horton Inc, Birmingham, AL
* As Quality Control Manager, worked closely with Construction and Sales to deliver a quality product and customer satisfaction.
* Fielded all customer calls and scheduled all vendor reviews and any and all necessary repairs related to work performance repairs for my subdivisions and eventually the entire division.
* Implemented a customer service policy and procedures manual for the division.
* Scheduled and oversaw construction of multiple homes in company developed subdivisions. I managed several projects at the same time and built within a company set timeframe.
1996 - 1998 Lowder Construction Co, Montgomery, AL
Commercial Superintendent
* Scheduled subcontractors and oversaw the construction process of Multi-family projects in Mobile, AL. Most projects consisted of multiple unit apartments (8 per building) and fourplex townhomes.
1990 - 1996 Warren Construction Co, West Point, MS
Owner
1991-1996, Warren Construction Co, West Point, MS
* Negotiated contracts with home buyers, business owners, vendors, subcontractors and for land purchasing agreements.
* Bid all jobs from blueprints and did necessary estimates for all materials needed on jobs to control job costs.
* Scheduled subcontractors and oversaw the complete construction of all projects, from land development to permits and inspections to selling and closing all products.
* Aside from residential homes, I also built commercial products such as dental offices and office buildings.
Carpenter
1990-1991, Warren Construction Co, West Point, MS
* I was learning from my Father all of the new restrictions and guidelines for construction in Mississippi and was preparing to take over as owner upon his retirement. I was also involved in the foundation work, framing, roofing and final detailing of all projects.
1986 - 1990 Jim Walter Homes, Inc, Dothan, AL
Construction Manager
* Scheduling and overseeing all aspects of construction. This position covered areas of GA, FL, AL and MS; which required learning and implementing all related restrictions and guidelines for these states.
* Responsible for hiring and overseeing vendors and subcontractors.
* Worked with Sales Manger and Sales Team to build, deliver and close quality products.
Carpenter
1984 - 1986 Jerry Hall Construction Co, Jackson, MS
* Master carpentry - built cabinets, mantels and other custom woodworks.
West Point High School, West Point, MS
1967 - 1980
* High School Diploma
Golden Triangle Vocational School, West Point, MS
1979 - 1980
* Vocational Certificate - Building Management
OSHA Training Institute, Dallas, TX
* Completed 10-hour Occupational Safety and Health Training Course in Construction Safety and Health
* Completed 30-hour Occupational Safety and Health Training Course in Construction Safety and Health
* Certified as an OSHA Construction Outreach Trainer to conduct 10-hour and 30-hour Occupational Safety and Health Training Course in Construction Safety and Health
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Brief Description
Working in industries that include agricultural, aquacultural, construction, oil/gas exploration, production, refining and wood manufacturing my abilities, skills and qualifications are defined in my resume which only defines a small part of my true hands-on services performed at many levels.
Seasoned construction manager with over twenty years of progressive experience in commercial and industrial construction on both U.S. and worldwide projects in the following industries: Automotive, Semiconductor, Chemical, Cogeneration, Commercial Building, Food and Beverage, Institutional, Hospita
I have 30 plus year of construction knowledge and experience from the field to the boardroom - I started as an assistant field superintendent and climbed within my company to be the CEO/President before leaving in June 2005 to work in the overseas market.
I'm a Canadian citizen with a Master of Science in Civil Engineering, specializing in Const. Engr. and Mgt. from Virginia Tech. I have nine years experience working on prestigious construction projects - in EPC, CM-GMP, CM Agency, Design Build, and lumpsum environments.
Developed and managed concurrent design engineering initiatives, product development/validation, preparation of specifications and operational documents. This includes, power distribution, Air and water treatment, ISO 9000, ISO 14000, NEC, UBC, NFPA and Title V compliance.
Very dedicated, Hardworking, energetic, creative Tunnelling Operator/Engineer have 11 years experienced in Micro Tunneling. Presently working in Kuwait and willing to relocate anywhere in the world.
I work almost 15 years and I can Repair the following Equipment in my CV
Recent MBA Graduate looking for entry level positions in finance and general business management – Financial, Commercial/Marketing and Project Controls Associate/Analyst. Excellent communicator with fluency in English and Russian. Solid academic credentials in business, economics, analytical finance
20 yrs exp residential contractor
I Hold a BSc in Quantity Surveying and am working towards a Masters Degree in Project Management. In terms of skills, i do Assisting projects manager in overseeing the whole construction process from site acquisition, contract documentation, tendering, adjudication, award, supervision, commission a
Sales, Client Development, Recruiting, Human Resources, Customer Service
Mechanical Engineer with 5.5+ years of experience in Project Planning
QA/QC Supervisor, Welding Inspector
Highly Skilled Professional
Major skills are in construction and people management
Logistics 10+ years experience including: Commercial (Mining) project logistics; Humanitarian aid ; and, Military. Transportation & Distribution management; Warehousing; Purchasing. Fluent in both English and French; and computer literate.
• 16years of work experience in India/Indonesia in Welding, QC and Site/Construction management in EPC turn key projects (Polymer, CTA, PTA, and Steel). • CSWIP 3.2 Senior Welding Inspector •ASNT NDT Level III in RT, PT & MT •Computer literate in Project Management tools.
- Bilingual English/Spanish.Microsoft Word, Excel and Project Strong verbal and writteFirst Aid, CPR AED, Blood borne Pathogens certification communication skills.MS Office Suite, Lotus Notes, Equity Management Software, COMPASS, and Smart Convergence model
Graduate in Bachelor of Science in Civil Engineering and Bachelor of Science in Sanitary Engineering. Presently Employed at the University of Northern Philippines, Vigan City, Ilocos Sur. Im working as a ( project supervisor/project in charge, estimator and Part-Time Instructor)
Five years of progressive working experience within the civil engineering sector in the Middle East. I have worked mainly in consulting discipline of engineering, specialising in Document Controlling and general office administration. I have been involved with the preparation of Monthly Reports, Cor
A commercially minded quantity surveyor and manager with 17 years experience of managing the financial and contractual matters of projects from pre to post contract in both client and contracting environments. Conversant with many forms of contracts and working within the constraints of deadlines.
Geologist with extensive experience in earthmoving, civil construction, dredging, site management and quality control
Professionally qualified and highly experienced mechanical engineer offering 25 years experience in managing electro-mechanical projects and operations & maintenance of real estate properties.
15 years experience in implementation & maintenance of ISO 9000 QMS, Internal Audits, preparing QA/QC procedures, Quality control in construction of Tunnel, sewer/storm water pumping & lift stations, drain & sewer pipelines, Cross regulators/falls, siphons, bridges.
Project Manager
Ready Mix Concrete - Operations - Production - Plant Construction Manager
safety officer (offshore project)
VP metallurgist with MBA. Extensive experience with 20+ years experience in manufacturing and operations, working in the USA, Canada, and Australia.
Experienced equipment manager with earthmoving, material handling equipment, and cranes.
I have around 15 years experience as a machine operator on 180 360 degree machines also dozers and dumptrucks. Also as foreman with a groundworks contractor and two years as assistant plant manager with a plant rental company. I am looking for similar work at home or abroad.
LNG, Project Manager
I have work with a variety of cnc machinery. Quality minded using various gauges. Can do set-ups and offsets.
Monitoring and Scheduling the Projects
Accomplished purchasing/sales agent in the industrial and construction supply business. Additional education and training in criminal justice. Skills include formulating pricing strategies, conducting competitive sales analysis, maintain customer budget compliance and provide behavioral guidance.
My career as an Consultant has provided me opportunity help the client to expand revenue growth, reduce operating costs and improve overall productivity. I also learned the importance of work in a team where one can produce work within the tight deadlines and to obtain results under pressure.
I would like to continue working in the safety and environmental field. My stronger attributes are in the safety field, but I do have several years experience dealing with environmental issues.
Employed by Centex Homes in the Land Acquisition department. Established a track record for securing quality land development opportunities for Centex. Participated in more than $40 million in development land transaction closings since 2004. Consistently delivered great sites.
Designing AutoCAD & Pro-E
B.Tech Engineer with an heavy equipment experience.
Excellent management skills
I have 3 years Degree from Calcutta University in Kolkata. Then i got certifficate in electrical from Hindustan motors ltd. later on i involved in HDD jobs and Good skill in trenchless drilling with different equipments like Dith witch 27-20 mach 1, Ditch witch 40-20
management experience of a wide variety of environmental projects including international HSEMS, development and implementation of environmental management systems, development and provision of audits and training courses.
Master marketer, business developer, facilities and maintenance manager, technical engineering savvy, director level International experience of 28 years
An Electrical Engineer with over 2 decades of experience in Project Management, Operations & Maintenance, Installation & Commissioning and Quality Assurance at Mining/ Quarry. Currently associated with MILLENNIUMVEST SDN BHD., Malaysia as Head of Operations. Expertise in handling the complete projec
Manager of Projects; Operations manager for OSV,DSV AHTS etc. Construction manager;Workshop manager
Performance driven professional with expertise in telecommunications, construction, and project management
Please Contact ASAP
Functioning in a project/program management consulting role for MAXAM and CYANCO Companies on highly sensitive processes. In these assignments, I assembled high-performing teams that delivered a complex project plan ahead of schedule, despite a demanding timeline and aggressive business objectives
knowledge of power boilers and operations,glass installation and warehouse/ shipping
A suitable engineering responsibility to help the Afghan reconstruction processes or assist the US Army Corps of Engineers in Afghanistan or Central Asia.
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