Resume - Manager / Engineer ( HW / SW / QA / Training )

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Resume #53649

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ENGINEERING TECHNOLOGY & MANAGEMENT

Project Management / Electronic Product Development / Database Management / IT Infrastructure/ System Support / Process Design / Network Development / Simulation Technologies / Software Engineering Application Development / Training / Research / Planning / Design

Broad industry and academic expertise managing electronic systems technologies across multiple business environments. Extensive experience in industrial and electronic engineering product design and development including computer programming, networking and communications systems. Adept at analyzing business operations and leveraging emerging technologies toward design and implementation of solutions to meet critical business needs.

SUMMARY
Over 20 years of experience in the industrial electronics, computer programming / networking, communications, and education. Manager with excellent project management skills and exceptional administrative skills, communication skills, advanced Microsoft suite skills, and other additional software tools to produce organizational charts, graphic presentations, manuals, policy and procedure documents, etc. My efforts were focused on several disciplines including: product and lifecycle management, continuous process improvement, quality programs, inventory management and working capital reduction, master production scheduling, production planning, demand flow technology, product cost reduction and productivity improvement, manufacturing execution systems, product design and the manufacturing network, and maintenance operations. I am also proficient at designing, documenting, and debugging programs, understand application development concepts, and posses excellent teamwork / communication skills. Self-starter who approaches every project in a detailed, analytical manner.
OBJECTIVE
To acquire a challenging position within the industry where I can leverage my skills at building systems and developing business operations. I am seeking an environment where I can make quantifiable top and bottom line impacts. I have the flexibility to fit into any business and technology environment including a startup environment, and have demonstrated business acumen skills.

INDUSTRIAL EXPERIENCE
General Executive Management
Reviewed functional and technical design specifications
Developed (along with software development team) client specific design/development standards
Finalized custom object list and identify any issues with original plan
Measured and monitored progress to ensure that the project is delivered on time and within budget, and that it meets or exceeds expectations
Determined the project approach and time line
Identified resource requirements defined by skills and experience
Defined team member roles and expectations, and ensure timely feedback
Ensured that project resources are used effectively
Resolved issues that affect quality, schedule, budget, and resources
Reviewed requests to ensure that they adhere to analysis and design standards
Assisted in issues resolution during testing and production support
Facilitated the identification of process improvements
Maintained or created a team work plan
Created status reports for upper management

General Accomplishments
* Planned and developed a support database that increased solutions to customer complaints by 200%.
* Reduced audit expenses 15% by providing managers the capability to measure their project development progress with quality analysis.
* Shortened the training time 25% for new members to begin work on the tasks assigned by providing current and accurate various system overview charts and diagrams.
* As a result of reviewing product documentation for technical accuracy and readability reduced costs by eliminating errors.
* Provided a realistic means of determining true costs by product, reporting results in an objective manner and interacting with development, documentation and management to facilitate the best decisions for the product and the customer.
* Expanded company's customer database 20% by analyzing product features and design; designing and creating tests to accurately evaluate the reliability and usability of the software; executing tests and documenting results.
* Increased software testing capacity 20% by performing the capability of software system quality analysis and system development management.
* Reduced staff 12% by designing and implementing software solutions to complex technical problems, adding a computerized database and providing better controls.
* Conducted experiments involving hardware and/or software system using modern test equipment interpreted test results and used them to improve products and methodologies.
* Increased retention of first and second semester students 30% by evaluating the broader effects of technology and identifying connections between technology, economics, politics, culture, social structure, ethical responsibility and the environment.
* Hired and trained new technical support team that increased productivity 35%.
* Designed and implemented bilingual software applications for far east markets that increased sales at least 15%.
* Cut product launching time by six months by developing advanced message switching and telephony enhancements for customer products.

SKILLS

Summary
Internet Protocols: HTTP, Microsoft IIS, Web Server.
Platforms: IBM/PC, MAC, SUN SOLARIS, IBM 3090, HP 3000/9000, Dec-Alpha, AS 400, UNISYS, Wang.
Network Devices: Cisco, 3Com, SMC, Nortel, Silicon, Netgear, Hayes, Juniper, Cabletron.
Operating Systems: MS-DOS, UNIX, LINUX, Macintosh OS-9, Novell 3 & 4, Open Server, Novell Netware, Win 98, Win NT 4.0, Win 2000 Professional, Win 2000 Server, Win XP Professional.
E-mail Systems: MS Exchange, CCMail, Lotus Notes, BlackBerry, Eudora, and MS Mail.
Telephony Systems: NT Meridian 1 and SL1(Options 11C and 81C), Rolm, Key Systems, AT&T
Definity, Mitel, Inter-Tel, PACER, Rockwell ACD, Nortel ACD, Avaya, IVR, ICM, CTI, VRU's, Dialers
Voice Mail Systems: Meridian Mail, Octel, Centigram, etc.
Wireless/Other: Microwave, UHF, VHF, HF, Telemetry, (HP, Mitsubishi, and Sony VTP).
Languages: C/C++, Java (JavaScript), Dynamic HTML, VB, LISP, Prologue, PLC, CAD, MATLAB, SDLC, MSDN. Also, Assembly Language, Fortran, Pascal, ADA, RPG-II, BASIC.
Protocols: TCP/IP, FTP, SNA, Local File Transfer, SONET, ISDN, ATM, Frame Relay, X.25, Ethernet, IFR, IPX, Token Ring, 10Base-T, FDDI, T1/T3, DS-0, DS-3, SS-7, Banyan Protocols, VOIP, VOF.
Office: MS Office, MS Project, Crystal Reports, Lotus 123, Excel, MS Word, WP6.1, PowerPoint.
Technical writing, course development, and training.

General
Object Oriented Analysis and Design
Distributed applications design, including Remote Procedure Calls and socket level programming.
Applications development experience under Solaris, OS/2, Windows 95, Windows 98, Windows 2K.
User Interface Design knowledge and limited experience using X-Motif and XWindows.
Advanced Message Switching and Telephony.
Knowledge of advanced network design - including ATM networks.
Experience with multi-lingual software design and implementation.
Experience with various automated test software such as: HighTest, VisualTest, SQA, IBM Rational Suite (Rational Rose,Test Manager, ClearQuest), etc.
Experience with various simulation software such as: PSpice, Workbench, MultiSim, CommSim, PLDs, PLCs: Ladder Logic, Siemens, etc.
Posses experience and knowledge of Analog and Digital circuit design. Experienced in the design and fine tunning of RF circuits and power supplies.
Experienced in all AI major research topics; Collective Learning Systems / Self Adapting Systems ( CA, ANNs ), Evolutionary and Genetic Algorithms, Fuzzy Logic.
Experience with various microcontrollers and microchips: Motorola, Intel, etc.
Experience and knowledge of various programming platforms and compilers such as: MSDN,
CodeWarrior, Borland,ComUnity, SQLs, DB/IV, Paradox high level, etc.
Posses experience and knowledge of Digital and Analog signal processing.
Posses advanced level experience and knowledge of computer simulations and mathematical
Modeling; MATLAB, LABVIEW, Mathematica, etc.
Knowledge of Automation (PLC, DCS, SCADA) and experience with in all aspects of small to medium automated batching systems.
Knowledge of several hardware architecture and technologies, including RISC.
Experience in the electronic troubleshooting of analog and digital devices, including computers, from the system to component level.
Experience in teaching programming and mathematics courses.
Several certifications in Imaging Processing and Document Management systems.
Experienced programmer on DOS, Windows and UNIX, OS/environments. Also, exposure to programming for real time applications. Experience in various programming languages: Assembly Language, BASIC, FORTRAN, ADA, Java, HTML, Perl, C / C++, Lisp, Simula and COBOL.
Experience and knowledge of all phases of computer networks design and development.
Knowledge of distributed networks; ATMs, and distributed platforms; PVMs, pSather, and
Linda..,etc.
Experience using DOS, Windows 3.X, 95,98, NT, UNIX and software configuration / installation on multi-vendor platforms. Experience with Novell, NetWare VX.X, Bridges, Routers, Hubs. Knowledge of TCP/IP and other protocols. Proficient on IBM and Apple Macintosh and SUN, hardware and software. Experience in writing functional specifications, technical reports, and proposals.

Program/Project Manager, TCG Consulting, 1995 - Present.
Manage contracts providing hands-on expertise in network analysis and design, telephony system/ACD implementation inclusive of PBX, IVR, ACD, and VOIP solutions, lodging information systems, wireless system integration and design, and disaster recovery planning and implementation for small medical and other professional practices including OS administration and end-user education.

Premiere Technologies, Sr. Engineer / Manager QA
* Xpedite Systems, Eatontown, NJ 1996 - 1999
Sr. Product Engineer ( HW/SW/QA) involved in the development of various Fax on Demand (FOD) products. Supervised OOD implementations, product documentation, and quality assurance testing. Computer languages: C/C++, Visual Basic, Java, HTML.
HighTest, VisualTest, SQA, IBM Rational Suite (Rational Rose, Test Manager,
ClearQuest), etc.
Operating Systems: OS2, WIN NT, WIN98,WIN95, and DOS.

ACCOMPLISHMENTS:
Trained and scheduled 6 employees including supervision.
Coordinated efforts between customer needs and group personnel.
Presented market research results to client with suggestions of implementation.

Increased profits by 10% by reducing expenses.
Delegated suggestions and duties to other team members.
Improved record keeping process. Designed and implemented bilingual software applications for far east markets.
Developed advanced message switching and telephony enhancements for their products.

Eastman Kodak / Wang Laboratories, Engineer / Technical Eng. Specialist
* Wang Laboratories, MA / NY 1992 - 1996
Part of a team that performed customer support and trained professionals on Wang products. I provided customer support and staff training for Wang Laboratories. Also,
I instructed their personnel, systems engineers and consultants in Imaging, Work Flow, Document / Form processing management software for distributed environments.

ACCOMPLISHMENTS:
Coordinated efforts between customer needs and group personnel.
Delegated suggestions and duties to other team members.
Presented market research results to client with suggestions of implementation.
Increased profits by reducing expenses.
Developed a multi-threaded application used to test a document imaging API under Unix and OS/2. Extensive debugging was required for resolving multi-threaded function calls,
Presentation Manager user interfaces, SQL queries, LAN transactions, inter-domain transfers, document archive and retrieval, and file management.

Litton Industries ( Northrop Grumman ), Engineer QA / TA
* Transducer Division, CA / NY 1980 - 1992
Provided technical assistance to the Engineering and Data Processing Depts. in the design and implementation of their local computer networks; Novell LANs. Coordinated the activity of the technical group in charge of its maintenance. Also, provided training for in - house electronic applications. As an electrical engineer I developed and maintained several automated systems which produced transducers.

ACCOMPLISHMENTS:
Responsibilities included configuring, installing, troubleshooting and maintaining two networks formed of PCs and Apple computers / Macintosh, and an IBM System 36.
Provided support for multiserver, Internet Novell LAN using Ethernet. Also, exposure to UNIX; TCP/IP, UDP,ICMP protocols, routing, broadcasting, and Ethernet encapsulation

Consulting / Contractor Positions
Regional Technical Director, CentrePoint Technologies Inc, USA.
Technical Instructor, Educational Services under contract with AT&T, USA.
Software Developer and Technical Writer, Object International under contract with Siemens, USA / Germany.
Scientific Proofreader: Delmar Publishing, Thomson Learning, USA.
Consulting Firms: Consultant TCG: CellNet Data, Citigroup, USA.

TEACHING EXPERIENCE
DeVRY University, Professor
* DeVRY Institute of Technology 1996 - 2006
For the past seven (7) years, I taught an entire spectra of courses offered by DeVRY University, on their bachelors and associate engineering degree programs. I have been teaching electronics courses at the engineering level; ranging from DC-AC Electronics, Analog Electronics, Digital Electronics through Computer Networking, and Wireless Communications.

City University of New York, Adj. Associate Professor
* The City College of New York 1991 - 2006
For over fifteen (15) years, I taught computer science courses, at the undergraduate and graduate level. I taught courses in Assembly Language, FORTRAN, BASIC, Pascal, C, C++, Algorithms, Computer Architecture, Machine Organization, and Discrete Mathematics.
EDUCATION
The City University of New York 11 - 1995
Post - Master's degree in Computer Science. Minor in Computability and Cryptography,
GPA 3.73 / 4.00.

Additional Training

DeVRY UNIVERSITY 1998-2004
Various seminars and workshops in Adult Training, Management, Software
Development, Digital and Analog Electronics, Computer Simulations, etc.

WANG LABORATORIES INC., MA. 1995 - 1996
Various classes and certifications, in Computer Networking, Software Development, Hardware / Software Installation and Support.

MANHATTAN CAREER INSTITUTE, NYC, NY. 12/1987
Diploma of Computer Technician., GPA 4.0 / 4.0

CLEVELAND INSTITUTE OF ELECTRONICS, OH. 1985-1987
Diploma of Industrial Electronics Technician., GPA A/A

GENERAL AREAS OF EXPERTISE
Computer Science: Control / Source Coding; Cryptology ; Complexity Issues; Mathematical and Computer Simulation of processes and systems, Artificial Intelligence, Information Theory and Software Engineering: Development/Management, and Quality Assurance. Experience in teaching computer science courses at undergraduate and graduate level.

Electronics: Knowledge and experience in design, implementation and troubleshooting of Analog / Digital circuitry.
Knowledge of Automation (PLC, DCS, SCADA) and experience with in all aspects of small to medium automated batching systems. Experience in teaching the entire spectra of electronics courses at the undergraduate level.

Electrical Engineering: Knowledge and limited experience in Analog / Digital signal processing; Modulation / Demodulation; analysis and simulation of wireless channels and systems. Experience in teaching electrical engineering courses at the undergraduate level.

Mathematics: Knowledge and experience on Finite Elements, Linear Algebra, Non Linear Systems / Programming and Control Theory. Experience in teaching Number Theory, Finite Elements and Algebra at the undergraduate level.

PERSONAL US. Citizen

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