Over 20 years of experience in diesel engines, marine propul…

Information:

Posted: 30 Apr 2004
Brief description: Over 20 years of experience in diesel engines, marine propulsion system and generator set
working in the middle east and gulf region for more than 15 years
U. A.E and Saudi driving license
a valid resident in U. A.E
read, write ,speak English, Arabic, German

Resume description:

Experience.

Windsor
Ontario
Workshop in Charge Mechanic
Responsibility
Plan and carry out Preventive maintenance inspection for the company equipments
Carry out needed repair
Handled spare parts from suppliers to minimize the break down time
Write daily maintenance report

Ghabbour
Cairo,
Egypt
Dealer ship of Volvo Heavy Equipment, SCANIA MARINE ENGINE AND GENERATOR
December 2002 — July 2003
Service Manager
Responsibilities

Handle Customer reception, customer complaints, create and keep good customer relationships
Personnel Functions, involve hands on job with the service engineers.
Arrange training for the staff and special custom training for customer
keep the quality standard of the manufacturer

Bechtel International
Houston, TX Pipe line project in Algeria
March 2002- December 2002
Equipment MANAGER

Responsibilities

Manage And Implement different service and maintenance program for equipment such as earth
Moving, trucks, generator sets, light trucks, compressors, welding machines
Implement new flow chart parts delivery minimizing delivery down time
Control the parts inventory, parts to equipment usage report
Troubleshooting and problem solving
Arrange practical training for the technical staff on site
Control the parts inventory and parts order

Al Masaood Group
Abu Dhabi
United Arab Emirates

Dealer ship of, Volvo penta Engine, MTU –Detroit MARINE engine
March 1997 — November 2001
Service Manager
Responsibilities:
Rewarded as best dealer in performance and achievement

Personnel Functions involve with hands on job with the service engineers
Sales people's coordination. Supporting the sales team technically.
Arrange training for the staff and special custom training for customer

Famco
Dubai
United Arab Emirates
Dealer of Volvo Trucks & Volvo heavy equipment, Ingersoll-Rand Air Compressor YANMMAR marine engines
Branch Service Manager
Responsibilities

Customer care &organize customer meetings and ensure customer's satisfaction.
Post service sale follow up…
Co-ordinate sale & Delivery
arrange training for the staff and special custom training for customer

Al Zahid Tractor
Saudi Arabia

Dealer ship of Caterpillar Earth moving, marine engines and generator sets in Saudi Arabia
November 1988 — March 1993
Service Supervisor

Responsibilities

Control the service activity within the branch
Arrange a proper training for the service staff and customer
Ensure customer's satisfaction
Handling customer complaints.
Prepare the Warranty Claim report
Time keeping for service team

Mantrac
Alexandria
Egypt

Dealer of Caterpillar heavy equipment, marine engines and generator sets, dealer of Ingersoll-Rand Equipment,

April 1982 — June 1988
Workshop supervisor

Responsibilities

Control the Specialization main work shop for Caterpillar And Ingersoll-Rand Equipment

Urlich Amman langenthal
Switzerland

Dealer of Caterpillar heavy equipment
May 1981 — April 1982
Field service engineer
Responsibilities

Working as technical instructor for Iraq Branch
Arranging the needed training program for the customer (driver training, preventive
Maintenance, troubleshooting mechanic training. warehouses setup training)
Prepare the maintenance procedures

Mantrac
Alexandria
Egypt

Dealer of Caterpillar heavy equipment, dealer of Ingersoll-Rand Equipment, in Egypt.
March 1979 — April 1981
Field service Engineer

Responsibilities

Carry out the needed repair and maintenance for the customer
prepare the repair report & warranty report
Ensure repair quality and customer satisfaction

Education
Bachelor of Science Alexandria University July 1975 Mechanical Engineering

Skills
Very competent with hands on job,
Productive with very good ability to learn and capability to train others,
Good troubleshooting and diagnoses capability
Good command of computer
(Microsoft office -Internet)

Flexible Management Style
Leadership Skills.
Organizational Skills
Strong Team Player
Service Management Skills

Certifications
Certificate as ISO9000 achiever
Certificate as heavy equipment transmission specialist from caterpillar
Certificate as air compressor air end specialist — Ingersoll rand
Training on diesel engine overhaul -fuel pump & governor — caterpillar
Hydraulic specialist — caterpillar
Heavy truck diagnoses and repair-Volvo
Different heavy equipment courses
Capable to drive all heavy equipment specially fork lift, wheel loader, excavator.

Professional Associations
Egyptian Engineering Society
Engineering Association of United Arab Emirates
Alexandria Sporting Club

Languages
Arabic
English
German
Little French
Volunteer Experience
4 years volunteer in the Egyptian social association for development of illiterate people

Contact information:

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