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Generator Service Manager / Contract Sales / Generator Technician

Expertise Personnel Management * Service Sales * Electrical Generator & Control Systems

Strengths * Planning, organizing and prioritizing complex and multiple job requirements
* Comprehensive experience in personnel management. Product research & development and support
* Service contract development and sales, Maintain customer relations
* Troubleshooting a wide range of generator equipment and switchgear, applying vast technical knowledge with most major generator brands and creative problem solving to achieve results
* Maintaining meticulous and detailed maintenance records and service reports
* Quickly learning new equipment, skills and operations

Attributes * Initiative, leadership, Can-Do Attitude and strong work ethic consistently recognized during my 16 year
Career in the U.S. Air Force and Air Force Reserves
* Versatility, proven performance and a history of rising to new challenges

Professional Experience

U.S. Air Force Reserves McChord AFB Washington 2000 - Present - Active Duty – July 2007
Tech. Sergeant, NCOIC Power Generation Shop Civil Engineering
Deploy to global locations to backfill positions of Iraq War effort. Perform maintenance on electrical generators.
Supervise and train personnel. Conduct performance reviews. Conduct training classes on specialized equipment and field deployment at remote locations. Provide support and project management for humanitarian missions.

Highlights * Provide generator support, maintenance and other Civil Engineering construction skills for the humanitarian support project Helemano Plantation Hawaii, a construction project for mentally disabled children and adults
* Iraq war effort backfill deployment to RAF Alconbury England. Provide manpower and generator support for mission critical facilities and intelligence

Pacific Power Products, Ridgefield WA * Sept 2004-July2007
Technical Service Sales
Sale of maintenance contracts for emergency standby electrical generators. Establish and manage government, corporate and individual service accounts. Customer liaison on corporate accounts. Tailor service plans and contracts to customer needs. Develop marketing plans. Conduct business-to-business sales calls. Estimate and quote service, repairs and special projects. State and Local Government contracting

Highlights * Sold and managed generator contract corporate accounts for major companies including Winco Foods,
G.I.Joes, Portland General Electric, Oregon State University Hospital and Portland VA Medical Center

C-Tech Industries Camas WA * Oct 1997-Sept 2004
Research and Development Coordinator
Assist in the development, construct and test wastewater treatment equipment, evaporators, pressure washers and prototype equipment. Develop operator's manuals, bills of materials and electrical drawings.
Conduct training classes for distributors and dealers. Frontline assembly manager of wastewater treatment systems

Highlights * Designed pressure washer recycle system for nation wide use for Home Depot
Developed self contained hot water pressure washer trailer package for US Military

Performance Diesel Service, Stuart FL * Oct1993-Sept 1997
Marine Service Technician
Perform maintenance and troubleshoot marine engines, generators and fuel systems for motor yachts and sailboats. Conduct sales of maintenance contracts for emergency standby electrical generators. Estimate and quote service, repairs and special projects.

Highlights * Performed maintenance service on mega yacht "Moonraker" from the James Bond film "Never Say Never" while on a lay over stop in West Palm Beach Fl.

Cummins Northwest Onan, Eugene OR * Oct 1992-Apr 1993
Generator Service Technician
Perform maintenance, repair and troubleshoot emergency generators and switchgear. Conduct sales of maintenance contracts for emergency stand-by electrical generators. Conduct business-to-business sales calls. Estimate and quote service, repairs and special projects.

U.S. Air Force, World Wide * Sept 1982 – Aug 1992
Tech. Sergeant, NCOIC Power Generation Shop Civil Engineering
Installs, operates, repairs and modifies electrical power generating and distributing equipment.
Responsible for 55 diesel and gasoline engine-driven generators ranging from 3 to 750
kilowatts in production size. Maintains accessory equipment including battery chargers, air compressors, fuel systems, automatic start/transfer systems, load banks and light carts.
Train mission-essential personnel in the operation of back-up generators. Assess manpower requirements. Supports contingency deployments worldwide.

Highlights * Gulf War I and Gulf War II Veteran
* Iran Contra and Panama Veteran
* Provide mission support for Space Shuttle lift off, landing and recovery

Education and Training

Portland State University
Certificate of Professional Development; Manufacturing Plant Management
Certificate of Professional Development; Front Line Manufacturing Management

Military Training
Associates in Electrical Mechanical Technology United States Air Force
Non Commissioned Officer Academy
Non Commissioned Officer Leadership School
Civil Engineering Management
Computer skills include MS Word, Excel, Office Outlook and familiar with Power Point

Awards and Decorations
Air Force Meritorious Service Medal
Air Force Commendation Medal (Twice Awarded)
Air Force Achievement Medal (Five times Awarded)

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