Resume - Technical Author, Trainer, Project Manager

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Resume #85610

CONTACT INFORMATION:
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PROFILE
* Extensive project and team management experience
* Highly disciplined, self-motivated, proactive and versatile leader and team player
* Qualified and fully experienced technical communications professional
* Flexibility and adaptability gained from cross-industry employment
* Ability to grasp technical concepts and communicate them in a clear and concise manner
* Appreciation of globalisation and localisation issues
* Used to international travel and customer facing roles

CURRENT SITUATION
I am seeking a challenging and demanding senior management position fulfilling a technical communications or program/project management role.

CAREER HISTORY
Present: CopperEye – Information Services Manager (Technical Documentation and Training)
Developed the corporate documentation strategy. Designed and delivered documentation sets to global companies and intelligence agencies. Designed and delivered technical training in the UK and abroad. Scoped, configured and implemented SharePoint (MOSS 2007). Enhanced the company website to provide functionality for VAR /OEM and customer interaction. Provided guidance on marketing and localization.
2008: STMicroelectronics – Technical Author (contract)
Enhanced templates and produced data sheets and programming guides for STi5202 and STi7111 SoC set-top box decoders.
2007- 08: DocQA – Technical Author/Project Manager (contract)
Produced various technical manuals and software user guides in hard copy, online help and other electronic formats. Provided technical illustration and photography services to clients.
2006-07: Content Master - Project Manager (contract)
Project manager for development of Microsoft Official Curriculum e-learning products. Preparation and management of project budgets. Management of remote teams of writers and training developers (global).
2006: Tyco Electronics - Project Manager (contract)
Project managed multiple projects ($1M+) for High Voltage rail products. Implemented JIT knowledge structure for manufacturing in Bangalore, India. Lead global teams, implemented business processes which resulted in Increased productivity and quality.
2000-05: Video Networks Ltd – Senior Technical Author
Produced training, installation, configuration, operation, troubleshooting and software user guides in hard copy, online help and other electronic formats for ISP and Video on Demand services.
2000: TRW - Technical Author/Trainer (contract)
Produced various technical manuals for the Trent 500 jet engine. Trained staff in the use of FrameMaker.
1998-00: Cincinnati Machine Tools - Senior Technical Author
Produced various technical manuals for CNC machine tools. Translation consultant - managed over 800 publications in eight languages. Developed the first DTI-approved CD-ROM documentation for the machine tool industry which resulted in a six-figure reduction in print costs and helped the company to maintain its position as a market leader.
1994-98: Dennis Eagle - Senior Technical Author
Prepared documentation for vehicle type-approval and produced various technical manuals for production vehicles.
1984-94: MOD – ARMY Signals Detachment Commander/Instructor
Trained radio operators, maintained a signals detachment squadron and developed documentation within the JSP specifications. A secondary trade of supply specialist was used to co-ordinate, develop and document quality procedures for the receipt of military explosives and ammunition.
SKILLS OVERVIEW

Software IT OS Data Communications Electronics Engineering
Adobe products (Framemaker, RoboHelp. PhotoShop, Illustrator, Acrobat, Dreamweaver), Interleaf, Microsoft products (Word, Excel, PowerPoint, Access, Visio, Project), Open Office, Final Cut Pro, Quark Express, HTML, SGML, XML and SQL, SharePoint, command line, Open Source apps. Hardware
Software
Network Windows
Unix
Mac Telecoms, Ptarmigan, cryptology, HF, VHF, UVHF, microwave, electronic warfare, antennae propagation and design SoC, RFI, ESD, circuits and components, wiring, high voltage Robotics, CNC, Automotive, Rail, Jet

QUALIFICATIONS AND TRAINING

2009 Membership to Institute of IT Trainers (IITT)
2009 MCTS
2007 Ofcom Certification
2005 Prince2 Practitioner
2004 RoboHelp Intermediate
2000 Linux/Unix System Administrator
1999 Adobe Acrobat & FrameMaker
1998 Interleaf (Super User)
1996 Technical Illustration (IsoDraw)
1994 Membership to Institute of Scientific and Technical Communicators (ISTC)
1994 City and Guilds 5360.1 &. 2 Technical Authorship

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Technical Author, Trainer, Project Manager

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