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Resume #10805

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Personnel Administration professional with 20+ years of national and international experience. Seeking a middle to senior management level position. Regular travel is welcome. Willing to relocate internationally.

QUALIFICATIONS SUMMARY
Senior Personnel Administration positions, including international leadership as Financial/HR manager. Several international operational tours as Pers Admin/Fin officer working alongside Canadian and foreign nationals, and directly handling or overseeing ordering/procurement, sales, recruitment, training and development, financial management, business planning, and Strategic Human Resource Management.

EDUCATION & QUALIFICATIONS
Doctor of Business Administration (Strategic HR), California Pacific University
MBA (Human Resources), Royal Roads University
Certified HR Professional (CHRP), BC HRMA
Certificate in Human Resource Management (CHRM), University of Manitoba
Bachelor of Arts (Advanced), Psychology, University of Manitoba (Dean's Honor List)
Bachelor of Arts (General), Geography, University of Manitoba (Dean's Honor List)

WORK EXPERIENCE (Past 20 Years)

Board of Directors - Burnaby Children's Center Society
Burnaby, BC
Present

Academia
Vancouver, BC
Jan 2004 - Present

* Head – Business / Accounting Faculty for multicultural Metropolitan Community College; affiliated with University of Cambridge's diploma programs.
* Program Manager for Royal Roads University's 4-month online MB600 Research Methods course mentoring four other PhD/MBA facilitators for 253 learners and facilitating 53 learners myself.
* Upper Iowa University - design and deliver MBA and BBA classes in HR Management, Organizational Culture (online), Management Cases, and Contemporary Management
* New York Institute of Technology - design and deliver MBA courses in Marketing Research and Marketing Communications.

Director of HR and Chief Security Officer
Federal Government
Vancouver, BC
Sep 2000 - Feb 2004

* 2 IC of Canada's largest telecomms Reserve unit. Co-led the unit its staffing level grew nearly 30% in 2 years.
* Introduced best practices initiatives such as 'best fit' recruitment, ongoing professional development, coaching, and cultural awareness. Initiated a mentoring program for Junior Officers and Senior NCOs and improved on pre-existing annual evaluation reporting procedures introducing 360-degree feedback.
* Eliminated 'empire-building' amongst Department Heads to improve morale and reduce turnover. Got the organization thinking as a single team. Improved lateral and external channels of communication, eliminated cliques, enforced 'open-door' practices, and reorganizing office locations.
* Project manager to successful multi-location physical and organizational restructuring of personnel and resources, based on demographics.
* With former tours in Bahrain and Honduras, advised deploying personnel in relocation issues and security/tactical assessments of nation in theatre of operations.
* As Security Officer, held a Top Secret clearance. Ensured compliance with Privacy Act/Access to Information requests. Handled sensitive and confidential personnel medical, personal, and harassment issues
* Introduced strategic succession planning to promote those with demonstrated skills, not time in rank
* Conducted case reviews of injured troops to ensure appropriate policy application. In one case obtained 68 days of back pay for an injured member that had previously been denied on first investigation by a senior officer. Received compliments from National Defence Headquarters for my successful efforts.

Deputy Director - Personnel Services
Federal Government
Vancouver, BC
Sep 1999 - Sep 2000

* Wrote detailed reports to the Brigade Commander on appropriate actions relating to grievances and sensitive personnel issues.
* Partnered with Veteran's Affairs (VA) to set up a joint military / VA office to better serve troops suffering from PTSD and medical injuries
* Considered expert on recruitment / hiring / interview processes and sat on numerous hiring boards to monitor CHRC compliance. Trained interviewers on CHRC requirements
* Reviewed harassment and grievance case files to ensure Privacy Act and policy compliance
* Advised on issues submitted by the Minister of National Defence
* Internal / external consultant on HR policy, honours/awards, administration, and collective agreements with unionized civilian employees.
* Developed, wrote and/or interpreted personnel policy for action by the brigade.

Director of HR / Finance / Chief Privacy and IS Officer
Federal Government
Winnipeg, MB
1997 – 1999

* Multi-tasked role (17 responsibility areas) for 253-person, 24/7 operational unit. Developed an 8-person HR / Finance team into a customer-focused team that other units envied. Duties took me to three continents and the unit to 6 on assigned tasks.
* Wrote three consecutive annual business plans. Managed annual $8.3M CAD operating budget. In collaboration with nine Cost Center Managers, identified costing metrics and subsequently projected costs using multiple regression analysis and finance modeling to within 0.01% of assigned budget at fiscal year end. Plan was later used as 'the model' business plan for 18 other units
* Introduced and implemented an innovative plan to redirect surplus government office equip from government auction to Cadet units in Thunder Bay (at no cost) by utilizing space on regular supply runs
* Provided daily financial, legal, and HR policy advice, in written/verbal form
* Program manager to replace unit's furniture with $140K of modern office furniture from local wholesaler at 50% below retail. Plan was completed ahead of schedule and improved morale/productivity.
* Wrote and presented detailed monthly, quarterly, and annual financial reports
* Designed and delivered thirty 1-day Harassment and Racism Prevention seminars
* Seconded to Honduras for 33 days to work on humanitarian mission following Hurricane Mitch as HR / Finance line officer. Developed an 8-person group to become an effective, customer-centric team.
* Wrote HR policies, conducted briefings on compensation and benefits, provided policy advice, initiated the Entertainment Committee, and liaised with OGD/NGO reps via Spanish interpreters

Assistant Deputy Director / Staff Officer - Personnel Administration / Operations Officer
Federal Government
Winnipeg, MB
1994 – 1997

* Internal / external consultant for 13,000 person Air Command in daily consultation with personnel professionals at Air Force bases across Canada and overseas.
* Organization development involved with design, structure, and field-tested the 32-member HR / Finance section for three Combat Service Support Squadrons. Sent nation-wide to communicate strategic nature of the units with stakeholders. Used HRIS to source personnel nation-wide
* Sourced personnel nation-wide, via a HRIS database, to fill national/international positions
* Interpreted daily intelligence information to brief senior and general-ranked officers in coordinating tactical HR activities and policies in Canada, US, Italy, Haiti, Balkans, and Honduras
* Developed, wrote, and distributed time-sensitive bilingual Administration Orders for military units deployed in Haiti, Italy, US and elsewhere
* Mentored HR staff at all rank levels on operational duties during several extended 24/7 Canadian NORAD exercises
* Directed set-up of international staff officer exercise in Cold Lake AB. Innovative plan saved $120K.
* Successfully developed and executed a collaborative plan to set up the headquarters for a high-profile, international military exercise that involved 110 senior Canadian and foreign military officers.
* Innovative and strategic thinker. Developed a HRIS to track multilingual personnel who could be used as interpreters on overseas missions.

Departmental Manager and Communications Specialist
Federal Government - Joint Task Force Two (Special Forces Operations)
Ottawa, ON
June 1992 - May 1994

- duties and responsibilities not available

OTHER EDUCATION and QUALIFICATIONS
Suicide Intervention and Counselling
Harassment and Racism Investigation
Graduate School of Administration and Logistics, Personnel Administration Officer
Graduate, Officer Leadership School, Chilliwack BC, Top Student
Graduate, Officer Professional Development Program, (6 courses - Self-Study),
Graduate, French Language Training, Language School (10 weeks) St. Jean PQ,
Intermediate French language course, St. Lawrence College, Kingston ON (A Grade)
Graduate, French Language Training, (10 weeks) St. Jean PQ,

PROFESSIONAL MEMBERSHIPS
British Columbia Human Resource Management Association (BC HRMA)
Fraser Institute of Vancouver
Canadians for Democracy (CANADEM)
Council for Canadian Security
Communications and Electronics Associations (AFCEA)
Canadian Air Search and Rescue Association (CASARA) 1989-1990
Yellowknife Amateur Radio League (YARL) 1988-1990

COMMUNITY and VOLUNTEER ACTIVITIES
Secretary-Treasurer (elected 1998) for Armed Forces Communications and Electronics
Association: Branch 192 Manitoba
Annually assist with United Way and Government of Canada Charitable Workplace Campaign
Cadet Liaison Officer for #84 Air Cadet corps and #2294 Army Cadet Corp in Thunder Bay ON
Royal Canadian Legion Branch 496 - Sergeant-at-Arms and assistant Membership Chairman
Athlete Security Team - 1990 Arctic Winter Games
RCMP ride-along program
Army Cadet Liaison Officer for Cape Dorset, Baffin Island (1988-- 1990).

HONOURS and AWARDS RECEIVED
- Semper Versutus Award (for Outstanding Leadership) 2003
- Royal Roads University Leadership and Dedication Award 2000-2002
- Special Service Medal with HUMANITAS bar (Canada) (1998)
- Saudi Arabian Liberation of Kuwait Medal (Saudi Arabia) (1991)
- Gulf and Kuwait Operations Medal with bar (Canada) (1991)
- Canadian Forces Decoration (Canada) (1991)

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