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Resume #33469

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Honorably Discharged Veteran-United States Army-HR Administration; Medical Records Administration; Financial Administration & Logistics

OBJECTIVE:
A position of responsibility, where skills and experience in the areas of Oil and Gas Operations, Contract Administration, Risk Management Casualty Claims, Construction, Engineering, team player, team-builder, mature, and have extensive experience living and working abroad both in the Middle-East and Far-East.

MILITARY:
Honorably Discharged Veteran-United States Army-1968-1970; USARPAC; Seoul, Korea-HR; HR functions; Medical Records Administrator and Statistician

SKILL SETS AND DIRECT EXPERIENCE:
- Contract Administration, Procurement and Analysis
- Risk Management
- General Management and supervision
- Cost Analysis & Projections;
- Project & Contract Administration
- Construction and Engineering Project Administration
- Safety Coordination/Safety and Risk Contingency Planning
- Insurance/Claims and Administration
- HR Administration
- Medical Records Administration
- Financial Administration & Logistics
- Technical Writing and Editing/Technical Publications

Relevant Job Performance:
* Administered contracts for the (Oil & Gas)Ras Tanura Project, The Riyadh TV Station, All civilian and Military Airports, King Saud University, King Abdul Aziz International Airport, Yanbu Industrial Complex, Gas Turbines-Jeddah, Ground Lighting System, Riyadh International Airport and Aramco.
* Worked with various agencies to ensure that specifications were worded clearly and unambiguously.
* Made certain that deliveries and services were accurate and on-time.
* Generated cost proposals and pricing information.
* Analyzed vendor proposals making certain all requirements and requisite information were met.
* Compared bids and awarded contracts.
* Reviewed vendor invoices for accuracy and adherence to specifications.
* Interfaced with all required personnel make certain all contractual elements are accurate, justified, and accountable and are within plan and budgetary parameters.
* Participated in all negotiations, and supervised maintenance of vendor's and other providers history of delivery and quality of products, and/or services provided.
* Prepared, administered, reviewed, analyzed, audited, and negotiated commercial and insurance contracts and purchase orders, working closely with logistics and engineering. Judged competence of vendors and ensured contractual, delivery, and financial compliance.

COMPUTER SKILLS:
Microsoft Outlook, Excel, PageMaker, PowerPoint, Microsoft Office and Internet, Microsoft Word

EDUCATION/TRAINING:
California State University: Los Angeles, CA Business Administration
Emporia State University; B.S. Degree-Education

Work Related Courses, Seminars, and Workshops:
- Claims Workshops and Technical Classroom Updates and Professional Continuing
Education Hours; 1000 hours
- Marketing and Underwriting 320 hours
- Computers and Systems Integration Tools 50 hours;
- Personal Computer Audit 25 hours.
- Skip Tracing
- Fraud School
- Claim Workshops
[Various Employers 1974-2002]
Currently licensed as a Property/ Insurance Casualty Adjudicator (Sr. Loss Surveyor), in the states of MS, GA, TX, OK, NH, CT, NC, KY, RI, and DE with FL pending.
Additional Education (in Progress)
Associate in Claims; a 4 semester Course-Accredited by the National College of Insurance, Melvern,PA. [4 courses each with a 13 part National Examination]
Associate in Risk Management; a 4 semester Course-Accredited by the National College of Insurance, Malvern, PA [4 semester Course with a13 part National Examination]; These courses are recognized and accepted world-wide and are considered Graduate Level Coursework.

Continuing Education (Claims, Risk Management); Rimkus Consulting Group, Houston, TX; 1998-2002
Certificates For:
- Oil and Gas Refinery Safety Measurement
- Hazards, Risk Management
- OSHA, Safety, Accident Prevention;
- Loss and Adjustment, Litigation and Claims Management
- Construction Contractual and Tender Management
- Oil and Gas Claims and Business Interruption
- Oil and Gas Security Issues
- Petroleum Accident Reconstruction
- Fire Investigation, Explosions
- Environmental Claims Analysis, Remediation and Impact
- Business Interruption Losses
- Marine and Construction Losses/Analysis/Prevention
- Toxic Tort and Chemical Exposure Claims Analysis
- Maritime Losses and Coverage Aspects

WORK EXPERIENCE:
Work Experience:
4/2007 to Present-Insurance Recruiting Specialists, Inc.
Sr. Claims Examiner/Litigation Specialist-Contract assignment with a non-standard automobile carrier handling serious Bodily Injury, Fatality, and litigated claims in the states of Nevada and Arizona.

4/2006-4/2007-Swift TransportationCompany, Inc.
Bodily Claim Examiner, VI-Handled litigated claims with reserves of $100,000 and above. Hired defense counsel, independent adjusters, reconstruction engineers, biomechanical experts, economists, and other professionals. Attended mediations and arbitrations across the continental United States. Handled highly complex liability and damage losses involving serious injuries and fatalities. Accounted for more than 80% of my units's case resolution through negotiation and mediation.

2002-2005-Claims Overload Staffing &Systems, Inc.
Commercial Casualty Claims Representative-Contract Position; Assigned to various clients, providing analysis and adjudication of large and complex losses involving litigation management. Handled serious injury and fatality claims in multi-jurisdictions, coverage analysis and file documentation. Handled cases involving multiple defendants, and multiple plaintiff actions against insured's. Aggressively monitor claims progress, defense and expense tracking, vendor expenditures, and trial preparation. Utilize Alternative Dispute Resolution Methods and sources. Assign defense counsel, and prepare litigation plans and budgets. Assign expert witnesses and professionals as warranted. Delegate monetary authority to both alternative dispute resolution specialists, and defense counsel in final resolution of cases. Responsible for post claim notification to underwriters as best practices on all claims finalized.

6-1998-2002-AIG, Inc.: Overland Park, KS
Commercial Casualty Fast Track Claim Representative
Presently, assigned to a National Account (JCPenney) and handle losses from all fifty states, and am presently licensed in 10 states. Handle GL, Commercial Auto, and Products cases for the account. Prior, worked a core business unit, and had the responsibility for accounts such as, American Airlines, Continental Airlines, Cassens Transport Company, IBM, ATI, Ralston Purina and the GAP. Recipient of the Southeast Region Star Award in 1998, reducing pending to 27, lowest in office. Typically handle in excess of 1,000 claims per annum.

1-1997-1998-Claims Overload Systems, Inc.; Boston, MA and Overland Park, KS
Commercial and Personal Lines Claims Representative-Principally BI, PD, PIP Mediation, and Arbitration losses for MET Casualty and Arbella Mutual in the jurisdictions of Maine, RI, NY, NH, and others. Was offered present job at AIGCS, Inc. within 3 weeks of being on assignment.

1996- 1-1997-Empire Insurance Group; Boston, MA
As Claim Examiner, handled heavy BI (including fatalities) and litigated files; attended mediations, arbitrations; worked closely with staff and assigned counsel. Handled serious losses and fatalities, as previously mentioned. Also handled P.I.P losses. Commercial Lines carrier specializing in Taxis and Limos in NY, CT, MA, RI and NH.

1993-1996-Cellular USA; Boston, MA
In the position of Fraud Analyst, detected, and prevented fraudulent accounts and other activities from hitting the company's books. Reduced subscription and credit card fraud from an incidence of over 27% to less than 2%. Worked with systems, credit bureaus, legal and local law enforcement and deterred fraud targeted at the company. Supervised a staff, ranging from 5 to 7.

1990-1993-Dallah Avco Trans Arabia, Ltd.; Jeddah, Saudi Arabia
This was the second time with this employer; As Senior Technical Editor and Assistant Manager, Technical Publications Department, edited and rewrote technical documents associated with the commissioning, testing, certification and operation and maintenance of Air Navigational Systems Support Radar and Equipment for the Presidency of Civil Aviation, Ministry of Defense and Aviation, Kingdom of Saudi Arabia. Supervised the work of other writers, copy and production personnel, the technical library, and graphic artists and a photographer. Supervised a staff of 16 during manager's annual leave and other absences.

1989-1990 Custard Insurance Adjusters; Overland Park, KS
As Field Claim Representative, Investigated, reviewed, assessed liability and damages, reserved, reported and produced final resolution of automobile, general liability, inland marine, products, and workman's compensation claims. Handled the jurisdictions of both Kansas and MO, performing ON SCENE investigations of accidents and losses ranging from relatively minor cases to total losses and multiple fatalities. Components of investigations included accident scene investigation, photographs, recorded and written statements and interviews, fraud detection, locus and 3rd party. Prepared investigative reports as necessary under critical reporting deadlines. Participated in claim reviews and audits with the client as per contacts.

1987-1989 US Sprint Communications Company; Overland Park, KS
The sphere of activity as Fraud Investigator, involved the review and analysis of cases referred from outside sources and within the Law Security Department to identify and classify various types of illegal usage of the network. Developed cases for restitution/prosecution. Identified and documented sources of illegal activity through interviews, statements, and other means. Interfaced with Regional Security Management, collections, legal department and attorneys, the Secret Service, FBI, Postal Inspectors, and other law enforcement officials. Wrote reports for submission to management and the corporate legal department for presentation in court. Was promoted from Investigative Researcher to Fraud Investigator. Participated in various ongoing training and germane workshops. Also, participated in a nation-wide STING operation which resulted in 19 arrests and restitution.

1980-1987 Dallah Avco Trans Arabia, Ltd., Jeddah Saudi Arabia:
As Contracts Officer, Supervisor, Insurance/Financial Administration provided the direction, coordination, administration and analysis of all corporate contracts, insurance and risk management issues for a firm with greater than 12,000 employees, assets in excess of $100,000,000.00 with operations throughout Saudi Arabia and Yemen. Policies included Jet Aviation, Public Liability, Contractors All Risk, Glass, Fidelity, Cash in Safe/Cash in Transit, Multi-package peril, Fire and Allied Perils, Commercial Automobile, General Liability, Inland and Ocean Marine, Employee Life/Major Medical/Dental/Vision, Bonds, Truck and Heavy Equipment, and Workman's Compensation. Provided risk assessment and risk management services. Provided protection of assets, properties, and liability exposures. Conducted surveys of company properties, assessments of operations; classified hazards, exposures, and evaluated insurable risks. Drafted and sent to various markets, insurance specifications of policies, renewals, etc. for quotations. Responsible for negotiation with Brokers, Agents, claims and audit personnel, and other intermediaries. Developed and monitored a system company wide, for the submission of claims. Wrote a yearly Annual Report for senior management and owners. Administered the Employee Benefit Plan, and served as company representative for cases with Government Organization for Social Insurance (GOSI) for Saudi and other third world employees. Reviewed each coverage in terms of rate structure and total costs, underwriting considerations, experience and loss ratios. Analyzed audit reviews, premium accounting reviews and summaries, and experience modification analysis.

Directly responsible for the procurement and administration of the coverages for: (a) Gas Turbines valued at $132mm; (b)Ground Lighting System valued at $100mm, and (c) a complete TV station, with a value of $165mm. Supervised a staff of 5 to 7. Traveled frequently to the various sites within the Kingdom to promulgate Risk Management, Claims and Safety. Gave stand up oral presentations to various groups and directorates within the firm.

As Technical Writer within the Management Information Group for the same firm, responsible for the research, analysis and verification of all technical data. Wrote Proposals, RFPs, and IFPs and implemented new policies and procedures such as, VISI-Records and Bills of Quantities. Wrote technical and operational directives and reports concerning the installation, operation and maintenance of structures, equipment and systems utilized on airports and airport operations throughout the Kingdom, and Yemen. Material was published and disseminated among sites, facilities and airports within the company's scope of operations. As the department representative for Engineering, coordinated activities and meetings. Developed and wrote a Safety and Fire Prevention Manual.

ADDITIONAL CONTRACT EXPERIENCE:
Theron S. Mercomes

SUMMARY OF CONTRACT ADMINISTRATION ACTIVITIES, ACCOMPLISHMENTS AND FINANCIAL IMPACT:

Major Contracts:
PRESIDENCY OF THE CIVIL AVIATION-MINISTRY OF DEFENSE AND AVIATION: PCA-Contract; RIYADH TV STATION; Value-165 million USD; Ground Lighting System; Value-$100 million USD; 6 EMERGENCY GAS TURBINES-NEW JEDDAH AIRPORT WITH A COMPLETE FULL DESTRUCTION TEST OPTION; Value 132 million USD; Operation and Maintenance of the King Adul Aziz University, Riyadh Saudi Arabia-Value-10 million USD; Yanbu Oil refinery-Operation and maintenance of the Life Support Services Group/with Kitchen, and labour services; Value 15 million USD; NEW JEDDAH AIRPORT AND THE HAJJ AIRPORT FOR THE FOLLOWING:
OPERATION AND MAINTENANCE OF-
WATER RECLAMATION, WASTEWATER FACILITY, JANITORIAL AND BUILDING MAINTENANCE, RUNWAYS, TAXIWAYS, AND TERMINAL MANUVERING AREAS; CONTRACT VALUE; in excess of 25 million dollars per annum; Major Subcontracts with Aramco, Ras Tanura Refinery, Al-Jubail, along with smaller contracts with Hospitals, and other Governmental bodies.

**Operated and maintained airports and airbases throughout Saudi Arabia and Yemen. Activities ranged from Janitorial, Building, Runway, Tarmac, and Air-Traffic control Tower maintenance of all facilities, systems and equipment.
**Additionally, staffing requirements of all personnel were a part of this contract. The contract value for the 28 Airports and Airbases (facilities) was approximately USD 500,000 MILLION USD, per annum.
**Gained experience within a multi-national government an infrastructure company to include construction, heavy maintenance and service contracts and sub-contracts. **Responsible for the administration of agreements for the client and Dallah/Avco; responsible for the terms and conditions, quality, compliance and delivery following the scope of work for the requirements.
**Provided pro-active management of and resolution of issues affecting the execution of the contract. Established Master Agreements through competitive selection process to insure competitiveness within the selected supplier base and achieved the best overall value and cost saving for the client.
**Coordinated administrative activities with Logistics Directorate for the requisitioning, warehousing and transport processes of materials to client and end-users. Worked with Systems (IT) department and Logistics to formulate, and monitor inventory control and automated ordering of critical/rolling stock with minimum and maximum levels.
**Assisted Logistics Management in the streamlining of processes by elimination of requests for quotations and market research through predetermination and selection of supplier base.
**Measurable results: Savings of 30% through a systematic centralized buying system. Maintained a 95.7% inventory accuracy rate.
**Familiary with RFP's, IFP's, bid process, selection criteria for vendors, Statement of Works (SOW), tasks and milestones, communication plans, responsibility matrix, work breakdown and schedule of key tasks.
**Created, monitored and advised the Financial Directorate of the following items formulated on a master checklist:

*Overall contract dates (start and end dates)
*Milestones and the due dates
*Problems with any vendor or supplier (late deliveries or shortages)
*change orders
*Delivery due dates
*All costs
*Invoice due dates
*Payment due dates and cash-flow considerations
*All contractor responsibilities and promises (contained in the SOW's)
*All client responsibilities and promises (contained in the SOW's)

Internal/External Meetings pre-performance conferences:

*Brought together the project team (Engineers, systems, affected department heads, etc.) for familiarization of the contracts, the SOW's and the contract administration plan. The external meetings were held brining together the contractors team to ensure that all concerned parties to the contract understood the responsibilities, the contract, the SOW, and general expectation and well as contractual prohibitions for both parties. Careful and comprehensive minutes of meetings were recorded and sent to all participants with an invitation to make additional notations, corrections, deletions, etc.

Administered the following tasks-(during the life of the contract)

*Documented contract changes-changes were executed by formal amendments. Coordinated these actions with both Finance and Logistics, and IT when warranted.
*Monitored and documented progress. Assisted in the regular progress reviews with vendor and with management.
*Identified problems, issues, performance with internal and external parties, and worked toward the resolution of same.
*Accepted/rejected services performed.
*Reviewed checklists, insuring al issues of performance were being met and completed.
*Accepted, rejected invoices.
Developed a "lessons learned" file for the next round of contract administration.

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