Resume - 10 years of professional experience in commissioning trouble shooting and servic...

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Resume #5278

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Executive Summary

10 years of professional experience in commissioning trouble shooting and servicing heavy-duty diesel engines and related industrial products. Presently working as Senior Service Engineer, responsible for field service, sales and customer support for Cummins Diesel Engines and related products in Andhra Pradesh, India. I have consistently exceeded my Service commitments by multiple times and managed some of the prestigious accounts for the firm. I possess strong academic credentials and good communication, analytical and interpersonal skills.

I look forward for a role that leverages my technical experience and provides me an opportunity to work on entire life cycle of engines and related industrial equipment along with Customer Relationship Management.

Education and Skill Sets

* Diploma in Automobile Engineering

* Worked on engines of all Cummins models used for various applications, i.e. power generation (genset), construction application, earth moving equipments, fire engine and locomotives etc.

* Worked on NH/NT series, S-series, B-series, and C-series, kV series V series and also on one MW engines.

* Proficient in Windows, MS Word, Auto CAD, Pro-e, Web

* Languages known - English, Telugu and Hindi.

* Valid International driving permit issued by Andhra Pradesh Road Transport Department, India

* Attended In-Plant training program for one year from July 1995 to June 1996 at Cummins India Ltd., Pune.

Experience

September 1995 – Present

Senior Service Engineer with Cummins diesel sales and service (India) Limited dealers network

June 1992- August 1995

Worked as Service engineer with M/s Ashok Leyland Pvt. Ltd.

Job profile

* Erection, Installation, commissioning of all models of Cummins diesel engines, powering various earth moving equipment like excavators, dumpers, dozers, shovels, graders and gensets.

* Attending field service complaints for diagnosing and correcting engine problems.

* Carrying out major and top overhauls.

* Guiding the customer on periodical maintenance, spare parts planning and procurement to minimize down time and inventory.

* Co-ordination of activities related to departments like spare parts, sales and accounts.

* Providing feedback to principals for developing business and service by submitting reports and customer suggestions.

Personal

Date of Birth: June 01, 1965

Marital status: Married

Mother Tongue: Telugu

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