Resume - Automobile related

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Resume #68010

CONTACT INFORMATION:
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OBJECTIVE:
To secure a challenging job in the field of Mechanical Engineering, that enables me to be ahead in the latest trends and developments in the models and systems of automobiles.

CONTACT NO-00965-6437952/42

EDUCATION:

KURUNGI VENKITRAM ANA GOWDA COLLEGE
(Approved by All India Council For Technical Education Bangalore University)
* Mechanical Engineering (AT) SULLIA,D.Karnataka,

India, April-May 1997,
BISHOP MOORE COLLEGE
( Approved by Kerala University) MAVELIKARA, Kerala,
* Pre- degree India, April 1993,

POPE PIUS XI HIGH SCHOOL KATTANAM, Kerala,
* Secondary School Leaving Certificate India, March 1990

WORK EXPERIENCE:

Serial No.: Name of the Company. Place. Post Year.
1. Motor Mechanical and
Industrial Workers
Co-operative Society Ltd.
Heavy Vehicles.
Pathanamthitta
District,
Kerala, India. Mechanical
Supervisor
(Trainee) 08-10-1996
to
07-04-1997
2. Indus Motors Company
Ltd. (Maruti Suzuki
Authorized Dealer) Cochin,
Kerala,
India. Mechanical
Trainee. 01-06-1997
to
31-01-1998
3. Nazir and Associates.
(Maruti Suzuki Author-
ized Service Centre) Kayamkulam,
Kerala,
India. Service
Advisor. 07-02-1998
to
30-12-2000
4. Suvako Maruti Care
Division. (Maruti Suzuki
Authorized Service Centre) Mavelikara,
Kerala,
India.
Workshop
Manager. 15-01-2001
to
08-09-2001

5. Northern Gulf Trading Co.
Hyundai
(main garage-shuwaikh) Kuwait. Service Advisor 22-02-2002
to
14 -11-2004
6. Mohammed Naser Al Sayer C
Co.-Toyota
(main garage-al-rai) Kuwait. Service Advisor 27-11-2004
to
31-05-2006
7. M.S.R.Y.Behbehani
General Motors Co.
(main garage-al-rai) Kuwait Service Advisor 03-06-2006
07-01-2008

DUTIES OF SERVICE ADVISOR:

1. Good customer reception.
2. Carefully attending to customer complaints, and repairing in an efficient manner.
3. Prior approval taken from the customer. (including spare parts and Labor costs).
4. Closing job cards as per the L.T.S.
5. Clearly explained vehicle delivery.
6. Welcoming customer suggestions.
7. Follow up the work.
8. Follow up with the customers.

DUTIES OF WORKS MANAGER:

1. Inspecting the works of all the concerned Departments at the Work place.
2. Analyzing the jobs pertaining to the following areas:
„« Paint Booth Section.
„« Accident Unit.
3. Insurance Claim handling.
4. Inspect accidental Vehicles and prepare their cost estimates.
5. Spare parts data Management and Stock taking (M.U.L Package Training)
6. Preparing monthly Statements to the main management.
7. Maintaining Customer Satisfaction.

ACHIEVEMENTS:

Mohammed Nazer al-sayer (Toyota-lexus) employees for their excellent performance and support to improve Customer satisfaction award 2006 1st quarter

Mohammed naser al-sayer (Toyota-lexus) in-house skill contest service advisor category
Has secured 3rd place

License to act as officer of the Controller of the Insurance Surveyor/Loss Assessment.(Approved by Government Of India):
License No.: SLA 71582/99-04/EXP15-11-2004

LANGUAGES:
English, Arabic, Hindi, Kanada, Malayalam.

COMPUTER SKILLS:
Ability to work in a Windows 98, Microsoft Excel, Internet environment.

PERSONAL PROFILE:

Date of Birth 05 APRIL, 1974
Sex Male.
Place of Birth Kerala
Nationality Indian
Marital Status Married
Visa Status Transferable Visa

REFERANCES:
Available upon request.

SPECIAL INTERESTS:
Reading, Music, Automobiles

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