Resume - Sales, Client Development, Recruiting, Human Resources, Customer Service

Misco Jobs

Resume #71140

CONTACT INFORMATION:
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SKILL SET:
* Organized, and committed to meeting company goals.
* Excellent communication, and relationship building skills.
* Flexible, and quick to learn new tasks.

PROFESSIONAL EXPERIENCE

MARY KAY COSMETICS – Viera, FL 2005 – Present
Independent Beauty Consultant
Home-based business. Teach skin care classes and color cosmetics application. Maintain a growing customer base of 200+ satisfied customers. Currently have three active team members, and growing my unit.

EDWARD JONES INVESTMENTS – Brevard County, FL
On- Call Branch Office Administrator 2001 – Present
Branch Office Administrator working on an on-call basis. Provide the Financial Advisor in the office with primary support of current and potential clients, as well as general office administration. Working in a two-person office, I have helped clients to work toward their long-term financial goals, building, developing, and solidifying our client relationships.
Accomplishments:
* I have consistently maintained and created relationships with our clients, increasing the profits of several Edward Jones offices in Brevard County.
* Selected to conduct a seminar for the county BOAs on maintaining an enthusiastic, and positive relationship with our clients at all times.

B & M ASSOCIATES – Dallas, TX 1999 – 2001
Staffing Specialist – Air and Space Division (Contract)
Recruiter for Information Technology professionals, focusing on candidates from Programmer Analysts to Usability Engineers and Embedded Software Engineers within the Aerospace Industry. Due to increased job orders, I also recruit for Stress Analysts, Avionics Engineers, and other positions that are specific to the Aerospace Industry.
Accomplishments:
* I successfully increased my number of qualified candidate submittals and hires every month.

ITRS CONSULTING – Addison, TX 1999
Senior Recruiter (Direct)
Recruiter for Information Systems professionals, focusing on mainframe and client server programmers, developers, and analysts for a wide range of clients including Fortune 500 firms. Initiated daily contact with perspective employees through phone and personal interviews. Utilized various recruiting resources including the Internet, employee referrals, and cold calling.
Accomplishments:
* Consistently recognized as the recruiter with the highest number of placements in the office.
* The only recruiter who brought a new account into the office, managed it, securing and closing its job orders, while performing the duties mentioned above.

SEAGATE TECHNOLOGY – Bloomington, MN 1998
Recruiting Consultant/Project Coordinator (Contract)
Off-site technical recruiting consultant for DFW, Austin, and Phoenix candidates. Coordinator of Seagate's first out of state recruiting trips, to include screening and scheduling qualified candidates for interviews, reserving hotel meeting spaces and rooms for Seagate's hiring team in all three cities. Worked closely with other sourcing and advertising companies to obtain additional resumes through resume banks and classified advertising.
Accomplishments:
* Managers expressed a strong interest in 58% of candidates whom they interviewed.
* 67% of the candidates who were extended an offer accepted the offer.

SAMSUNG TELECOMMUNICATIONS AMERICA – Plano, TX 1998
Recruiting Consultant (Contract)
On site staffing/human resources consultant. Managed the recruiting of all personnel needs of the Service and Operations Division of the company, to include the following departments: Wireless Product Realization, Customer Service, Network and Office Automation Support, Logistics, Service, and Repair.
Accomplishments:
* Filled 14 open job requisitions with qualified candidates, leaving 4 requisitions left to be filled after the hiring freeze was lifted – candidates already pre-qualified, and interviewed.
* Expanded my expertise in technical recruiting.

INTELLIGENT SOFTWARE SOLUTIONS – Richardson, TX 1997
Recruiting Consultant (Direct)
On site recruiter for Lucent Technologies/Octel Messaging Division. Managed the recruiting for all personnel needs in the following departments: Order Management, Ameritech Voice Mail Services Customer Call Center, General Business Solutions Help-line, the specialized EDS and START teams, Project Management, and Systems Configuration.
Accomplishments:
* Hired a total of 57 qualified candidates during an expansion phase of the company.
* Completed an IT training course from Dallas Training and Consulting Services.

AFFILIATED COMPUTER SERVICES – Dallas, TX 1996 -1997
Customer Care and Quality Control Manager (Direct)
Responsible for the start up of a long distance Call Center, including the development of the training manual, daily operations, quality assurance monitors, and methods/procedures.
Accomplishments:
* Recruited all Customer Care Representatives and Shift Leads for the Call Center and Collections departments.
* Managed all compensation issues and payroll records.
* Created a College Co-Op Program for students to work in the Call Center during their college breaks.
* Developed/Implemented the performance requirements for the Call Center's staff.
* Developed weekly productivity reports, daily call arrival analysis, PIC resolutions, Hours/Overtime worked, and Quality Assurance Summary reports for the client.
* Monitored representatives for Quality Assurance purposes-both live and taped.

TCI CABLEVISION – Dallas, TX 1994 – 1996
Customer Sales/Service Supervisor (Direct)
Responsible for the recruitment, supervision, performance, and counseling of Customer Sales/Service Representatives in all activities. These activities included the acquisition, satisfaction, and retention of customers. Established and communicated goals that resulted in excellent customer satisfaction, and achievement of business objectives.
Accomplishements:
* Developed and implemented the use of productivity reports that measured the contribution (s) of all Customer Sales/Service Representatives. This increased departmental objectives by 26%.
* Selected to participate in the work task force that developed the Career Path Program for the company. This program is now incorporated throughout the nation to encourage employee advancement from within.
* Analyzed/managed various departmental reports that enabled the company to meet departmental goals, ensuring compliance with FCC requirements/guidelines. The Customer Service Department passed its internal audit for the first time in seven years.

WATERPOINT SYSTEMS/CANADA DRY DRINKING WATER – Fort Worth, TX 1992 – 1994
Customer Service Manager (Direct)
Responsible for the supervision of the Customer Service and Data Entry Departments, to include hiring, training, and the management of staff and their daily operations.
Accomplishments:
* Increased group productivity by developing specific individual and organizational goals.
* Developed Customer Orientation Package and quarterly Customer Satisfaction Survey.
* Coordinated the development and ongoing improvements of the divisional database.
* Analyzed marketing trends of nationwide accounts, forecasting future zone development of the Water Vending Division.
Sales Representative
Responsible for establishing, and expanding customer base through cold calls and referrals from existing customers. Coordinated the installation, maintenance, and any necessary service on equipment.
Accomplishments:
* Achieved and maintained highest sales revenue for every month in 1993.
* Only Sales Representative to achieve sales certification from both the Texas Water Commission and the Water Quality Association.
* Maintained customer satisfaction by ensuring that all customers' concerns were addressed immediately by frequent follow-up.

AMERICAN INTERNATIONAL COMPANIES – Dallas, TX 1990 – 1992
Claims Examiner (Direct)
Responsible for interpreting and processing various special risk, disability, health, and accident claims for over 100 different insurance policies.
Accomplishments:
* Consistently recognized as top producer in the office.
* Selected to represent the Dallas region in the Company Board that established and implemented new company-wide quality assurance standards.
* Selected to interpret and process all foreign claims in the office.

EDUCATION
University of Texas at Austin, Texas 1983 – 1987
Bachelor of Arts
Major in Psychology, Minor in Speech

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Brief Description

Total Experience is of twelve Years encompassing Senior Civil Engineer for Eight Years and Site Engineer for Five years and as a professional experience in Project engineering for Major Construction Projects in the Middle East & India.

To obtain civil engineering employment in an environment that will encourage the growth of a young, enthusiastic engineer.

Quality control engineer, welding inspector, level ii in rt,pt,mt,ut, and cswip 3.1

Transmission line / Substation Construction supervision

I can easily get along with my co-employees and having a good interpersonal skills like communicating to other people. I can drive. I can surf the internet / ms-office.

Presently working as an Electrical Engineer Professional

Bsc (Hons) Civil Engineering. Incorporated Engineer and Member of the Institution of Civil Engineers.

20 yrs exp residential contractor

Interest in Architectural/Construction Design and Engineering Document Control - Background experience in Aluminium Company and Electronics Production and Engineering - With excellent knowledge in Excel, Word, Powerpoint. Basic knowledge in Autocad

Professional-2 yrs experience

Graduated from ESITC Metz, a leading french civil engineering school

I Hold a BSc in Quantity Surveying and am working towards a Masters Degree in Project Management. In terms of skills, i do Assisting projects manager in overseeing the whole construction process from site acquisition, contract documentation, tendering, adjudication, award, supervision, commission a

I am a CNC Operator and I can work through master cam or manual programming

T&I, Commissioning, scheme verification and Maintenance of Switchgear and Protection system in Refineries, Power Plant, NGL plants, Gas and Oil Exploration/producing/Separating Facilities, Oil and Gas well areas.

M.E. Civil in Transportation Engineer with I-Class

Master of Engineering degree (Civil), Canada, Interim member of P.eng and OSPE, member of ITE(USA).I also completed real estate examination from Onatrio Real Estate Association. Extensive experience working with wide range of local & international consultants, contractors,municipal &, semi

Passed out Diploma in Instrument Engineering through NATIONAL POLYTECHNIC from July’ 1993 to May’ 1995

Heavy equipment operator over 20+, Body Work and Custom Paint 20+ and Welder 10+

Sales, Client Development, Recruiting, Human Resources, Customer Service

Implementation Manager or Technical Project manager

Interprets plans, conducting quality control as inspector, preparing welding procedures as a welding engineer, and controlling/monitoring project activities/ preparing documents for the fabrication of boiler components shall hopefully contribute to your requirements.

I am Design Engineer. My most recent experience was design an automatic steel strip coil tensioning and recoiling line . I was responsible for the overall product design, workshop drawings and hydraulic and pneumatic circuits. I developed the first draft of the operator's guide.

for a vacancy in your organization for Quantity Surveyor / Civil Engineer.

Five years experience as a Journeyman Boilermaker, working as a welder, rigger and mechanic. I also have 18 yrs. experience in glass manufacturing where I started as a maintenance mechanic and worked my way up to batch and furnace Dept. manager.

With more than 12 years in Petrochemical and Paper industry and in various positions and discipline.

I have been in electrical construction for 12 years, 3 years in management of electrical construction. I am interested in working overseas for short or long term projects. Please call with any interest.

12 YEARS EXPERINCE IN CIVIL/STRUCTURAL ENGINNERING EXPERIENCED IN USING BS AND US STANDARDS. POWER PLANTS, OIL AND GAS, DE-SALINATION PLANTS, SUB-STATIONS, SVC PLANTS, TANK FARMS, AND VARIOUS OTHER INDUSTRIAL STRUCTURES.

Hard working person can easily adopt the environment and fast learner can also learn different fields of work and I am also willing to learn more for me to grow more as an individual

GIS,Automated Mapping and Drafting; Mastering GIS principles and techniques

As a Laboratory Technician I have learned and trusted to operate the On-Site Analyzer machine, a first of its kind in my previous company. I also had an experience as a Vehicle Inspector Technician of both Heavy Equipment and Light Vehicle. From this, I become accustomed to maintain equipment and v

CAD Software : SolidWorks, AutoCAD, Pro-E, WildFire, Ansys, SolidEdge, Revit,TurboCAD

Certified journeyman plumber/pipefitter with overseas experience willing to travel

ELectrical Design Engineer

I have experience in handling personnel working on distribution lines. I can easily adopt to work environment related to Electrical Engineering.

Department of Translation, Qualification of Interpreter –Translator; IT Application Specialist

Telecommunication & IT Engineer

Professional Electrical Draughtsman with excellent Gulf experience in several Electrical Projects in various positions.

HND Architecture, PGD Architecture, MBA

Chartered Safety and Health Practitioner (CMIOSH) working lately as High Risk HSE Consultant in the Oil and Gas Industry

Welder-Fitter, CWB Supervisor, Millwright, CPR, First Aid,

IT Manager

marine chief engineer with 12 years experiance at sea, one year experiance as new ship building supervisor.

sr;mechanical engineer /project engineer/construction engineer/manager/engineer

Program/Project Manager

Qualified Boilermaker/ Welder, with over 25 years experience, mostly on mines and construction.

Technical Office Engineer

SAP Plant Maintenance, Supply Chain Management, Canada

Over 15 Years of Management in Operations, Manufacturing, Installations, Utility / Facility Maintenance, Repairs, Distribution, Capital Equipment Purchasing, Equipment Maintenance, Transportation Maintenance, Minor/Major Construction and Fixed Firm Price/ Contracts

Field Construction Engineer

I would like to further my career in maintenance and would enjoy the opportunity and challenges that this opportunity would offer. I believe I have the skills and knowledge that would be an asset to any operations.

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