Resume - IT Application Support Technician

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Resume #77264

CONTACT INFORMATION:
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SUMMARY OF QUALIFICATIONS:
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 Resolutions of all Computer Users Work Station Application help desk requests.
 Troubleshooting and correcting PC and laptop network access and connectivity problems
 Ensuring the compliance of all IT users with published computer-use security guidelines, procedures and protocols
 Update of PFD Project Inventory & Asset Register
 Monitoring user accounts, access rights and security policies for network data access
 Preparing and providing as-needed computer-use training and as-needed user support
 Installation, troubleshooting & maintenance of project specific software applications for all project users.
 Create Help Desk Tickets for department & users with follow-up for solutions
 Support of all manner of office and engineering IT desktop hardware, software, etc.
 Coordination of project software deployment with PFD IT Camberley, TCO IT Application group.
 Responsible for installation, operation, & maintenance of Citrix, MatMan, News, CMS, ProArc (Web, Full and Oracle), Smart Plant, Primavera, Adobe Photoshop, Design Review.
 Responsible for purchasing and tracking of Project licensed software.

 Maintain department documentation & project files for audit
 Miscellaneous Duties as assigned by the Coordinator
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OBJECTIVE:
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I would like to apply for a position suitable to my knowledge and experience. I am interested in a job that will utilize and further develop my IT skills; also I am available to travel within KZ territory and abroad in compliance with the specific working schedule and managements' priorities.
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WORK EXPERIENCE:
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2006- till now
Parsons Fluor Daniel (PFD International LLC) Tengiz, Kazakhstan.
TCO asset development projects;
Second Generation Project / Source Gas Injection (SGP/SGI);
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EDUCATION & CERTIFICATION:
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2001-2004 State University of International Relations – Kazakhstan, Almaty
Foreign Languages department

* Linguistics
* Lexicology
* Business English
* English Language History
* Theory and Practice of Translation

Languages:
* Kazakh - fluent
* Russian – fluent
* English – fluent
* Turkish – elementary

Information Technologies:
* MS Windows XP desktop operating systems (English) MS office 2000/XP Professional (suite of Office products - English)
* Windows Server 2000/2003 System administrator experience including Windows Active Directory
* Technical support and repair of all types of copiers and printers configurations
* Internet Explorer
* MS Outlook;
* Power Point
* Space Guard
* User Manager
* Server Manager
* Net Meeting
* Track-It
* Foot Prints
* Command Prompt

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ADDITIONAL INFORMATION:
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Please, include my resume in your employee search database and feel free to use the information provided here in to contact me whenever you may deem appropriate to consider me as a successful candidate for a vacant position available, which might be perceived somewhat relevant to my professional background and work experience.

I am currently employed as IT Application Support Technician, operating in Tengiz oilfield, Republic of Kazakhstan on rotation basis.

For the period of over four years I have gained a variety of skills and valuable experience, which, in my opinion, may contribute to operations of any company.

Please, see attachment below with my current details and experience.

Should you have any questions in regard to my professional experience or career development goals, please, do not hesitate to contact me at any time. I would appreciate an opportunity to discuss my capabilities in more details during an interview, if such might be thought necessary, at your earliest convenience.

Thank you for your time and consideration in this matter.

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