Resume - Area of expertise includes: Office Management, Project/Staff Management, Trainin...

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Resume #81841

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Admin Coordinator/ Personal Assistant
Dedicated, dynamic person with over 19 years of experience in all facets of business administration, secretarial work in business operations management; aspiring to enhance career in growth oriented organisation.

Expertise in writing and maintaining appropriate documentation, produce reports and statistics as per requirement. Develop, organize and implement administrative procedures and policies. Excellent communication and interpersonal skills with an ability to interact with diverse kinds of people giving the flexibility to work in highly diverse atmosphere. Highly motivated, with a high degree of flexibility, resourcefulness and commitment to work.

Area of expertise includes:
Office Management Secretarial/ Confidential Services General Administration
Project/ Staff Management Document Management Correspondence/Filing
Training & Development Coordination/ Liaison Relationship Building
Budget Management Team Building & Team Management Communication Skills
Procurement Management Logistics & Transport Support Payroll Management
Feasibility Analysis and Estimation Organizational Development Detail Oriented
Planning and Execution Skills Negotiation and Coordination Skills Client Servicing

Professional Accomplishments

Secretarial & Administration Management:

* Efficiently maintained all documents such as passports, laizzer passer, certificates, quotations for clients and documents for custom purpose to follow up till delivery as well as organized all events.
* Effectively managed secretarial task such as filing, corresponding, maintaining accounts, reconciling bank and cash statements, faxing and photocopying work on daily basis.
* Oversaw maintenance operations, scheduled corrective/preventative maintenance and prepared MIS reports with a view to apprise top management.
* Reorganized all administrative documentation and sales process to recoup the sales department in a very critical moment and increased sales and number of customers, 40 % in 8 months.
* Liaised with authorities & officials, monitored compliance to regulatory requirements and maintained requisite papers & documents.
* Precisely organized manager's day to day duties like coordinating meetings, setting up initial contacts with business partners, organizing the necessary travel arrangements (visas, air tickets, hotel bookings, vehicle rentals, agenda, appointments scheduling).
* Planned the accounts payable, followed the accounts receivables and maintained payroll of the employees as well as assisted Chief Accountant during yearly audit of the company.

Operations Management & Customer Relations:

* Efficiently organized administration with commitment to contribute to the organization's bottom line by excellent customer care, and built client relationship.
* Developed and maintained good relationship with all the clients and always appreciated by directors for the work efficiency.
* Painstakingly managed customer care with good interpersonal skill to resolve customer problems and queries, and provided customer support for their general enquiries.
* Ensured delivery of quality services to the clients for achieving a high customer satisfaction index and enhancing the brand credibility.
* Sought and built effective personal relationships and networks within the team which contributed towards achieving organizational and team success.
* In-depth knowledge of software packages like MS-Windows, Word, Excel, Internet & Email used in producing correspondence and documents, preparing presentations and maintaining spreadsheets.
* Highly articulate, demonstrated excellent interpersonal skills across all levels including management, employees, and external agencies.
Career Snapshots

Social Educator and Administrative Jan 2008 ¡V Present
As. Colectivo La Calle, Algeciras ¡V Spain

Administrative Aug 2007 ¡V Nov 2007
Siemens, S.A. Spain

Consul Assistant May 2004 ¡V Apr 2007
Netherland Consulate, Algeciras-Spain

Administrative ¡V After- Sales Service Feb 2001 ¡V Apr 2004
Mata de la Rubia, S.L. Algeciras - Spain

Sale Coordinator Feb 2000 ¡V Jan 2001
Integral Transport Service, S.A. Spain

Naviera del Odiel, S.A. Spain Sep 1992 ¡V Jan 2000
Career Growth:
Sale Manager Nov 1996 ¡V Jan 2000
Sale Coordinator Nov 1995 ¡V Oct 1996
Operator-Receptionist Oct 1992 ¡V Oct 1994

Manager of Sotogrande Branch Jun 1992 ¡V Sep 1992
Labor, S.A. Spain

Manager Assistant Mar 1989 ¡V May 1992
Guts, S.A. Spain

Educational Qualifications

English Teacher Highest Degree Certificate Sep 2002 ¡V Sep 2005
E.O.I. San Roque, Spain

First Certificate Cambridge University Sep 1991 ¡V Jun 1992
Algeciras, Spain

Assistant / Administrative Management Degree Certificate (F.P. II Grado) Sep 1985 ¡V Jun 1988
Algeciras, Spain

B.U.P. Sep 1981 ¡V Jun 1985
I.N.B. Isla Verde, Algeciras ¡V Spain

Professional Courses & Trainings

ƒæ Basic level in Prevention of Laboral Risk, Diga 33 Sep 2007
ƒæ Computer Skills in MS-DOS (Excel, Word, Access, PowerPoint, Outlook), Maude Oct 1999
ƒæ Certificate Import and Export & Marketing, C.E.A. Jerez Feb 1998
ƒæ English Course at London, Green Hill School Mar 1991

Personal Details

Date of Birth: 14th January 1965
Nationality: Spanish
Gender: Female
Marital Status: Divorced
Languages: English and Spanish
Driving License: International Driving License

References available upon request

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