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Resume #81866

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Date of Birth: 3rd March 1969
Birthplace: Mumbai, India
Nationality: Indian

Objective: To head a profit centre where my general management skills, multi-activity experience and core competencies skills will add value.

Core competencies:
Start-up and turnaround operations, Team Building, mentoring & Leadership, Cost reduction & avoidance, Operations Management, Staff training & development, Client relations & negotiations, Budget & Financial Management, Performance Management, P&L Management, HR functions/Issues, Budget planning & administration, Problem Solving & Change Management.
Attributes: Assertive, ¡* Take charge¡¨ ability, Visionary, Outstanding interpersonal, communication, negotiation, conflict resolution & people management skills, Strong Team Leadership capability, High Enthusiasm & Energy, Resourceful, ¡* Thinking out of the box¡¨, Multi-tasking, Professional Integrity, Excellent Motivational skills, Change Agent, Commitment to Excellence, Effective use of inner resources, Thrive in ever changing, fast paced independent as well as collaborative work environment, Market driven and customer focused mindset.

Professional Experience:

Business Consultant May 2008 - to date

Vision is to create successful Business opportunities.
Providing free-lance Consultancy, advisory & value added services to Exporters, Importers and Investors in Cote d¡¦Ivoire.
Maersk Cote D¡¦Ivoire SA Oct 2004 - April 2008

Agency Manager responsibility - Maersk Line & Safmarine
Oversee the overall functioning, business development & Management; Direct all Sales, Marketing, Operational, financial, budgeting, Customer Service, Human Resources & Administrative functions; Develop & implement strategy, objectives for the Agency, for each function and define responsibilities; Monitor and control credit facility, approve expenditure, waiver of Agency fees and Line related demurrage, detention for Ivory Coast cluster; Ensure effective management of Maersk & Safmarine container business service providers within Cote d¡¦Ivoire.

Cluster Shared Service Manager - Maersk Line & Safmarine
Managing both Maersk Line & Safmarine Service Delivery, Process Excellence & Customer Service functions for Ivory Coast cluster. Responsible to monitor & drive Service Delivery performance across all functions based on results for Customers and Key Performance Indicators (KPIs) for Ivory Coast Cluster. Achievements include Ranking of Ivory Coast as ¡¥Top Performing Cluster¡¦ with respect to Service Delivery in 2007 & 2006, 4th Rank in 2005.
Performance Improvement - Improved on-time delivery of Export Bill of Lading & Import Delivery from 43% to 94% from 2005 to 2008.

Maersk InfoTech Services India Pvt. Ltd. Apr 1999 - Sept 2004

Senior Manager - Value Added Services
Set-up the first Maersk Line Shared Service Centre/BPO at Powai (Mumbai), India to provide Value added Services for Maersk Line & Safmarine Lines. Oversaw multiple functions & activities including BOMGSC Budgeting & Recruitment (from year 2000-2) responsibilities within selected areas and monthly P/L reviews for BOMGSC. Ensured compliance with local, state & national regulations. Counseled employees on human resource issues and overseeing all related administrative functions for over 500 employees in BOMGSC up to beginning 2003; Recruited, interviewed and presented final hiring recommendations for all department head positions to meet management team building objectives; Star Performer in Maersk India in 2002.

Sea Land Shared Service Centre April - Dec 1999
Responsible to monitor and ensure on-time global Vessel arrival & departure updates.; Responsible for Global Freight Audit; Responsible for Commission & Brokerage for Middle East & Subcontinent Area.

Sea Land Services India Oct 1997 - Mar 1999

Branch Manager - Porbandar
Set up Branch office & Operations at Porbandar port for Sea Land India.
Achieved 11% growth compared to Sales budget in the first year.

Maersk India Pvt. Ltd. - Kandla May - Sept 1997

Executive - Operation
Overall responsible for Operation & Cost Control for Gujarat Area including Kandla & Porbandar. Utilized all synergies and improved performance to capture ten of thousands US dollars savings. Re-negotiated sub contractor agreements and incorporated specific & additional tasks to be performed by them at reduced rates. Reconciled & regularized Port payments pending for over 4 years and stopped traditional excess port deposit system resulting into better cash flow in the Sub-Area.

Maersk India Pvt. Ltd. - Porbandar Dec 1994 - Apr 1997

Branch Executive
Branch In-charge for Porbandar port in an environment & period not conducive for implementation of professional operation. Achieved annual growth of 136% in 1995, 66% in 1996 & 38 % up to mid-1997. Was Star Performer in 1995 in Maersk India.

Maersk India Pvt. Ltd. - Mumbai Apr 1993 - Nov 1994

Officer - CFS
Tele-Sales responsible for Maersk Line CFS at Kalamboli, Mulund & Ghatla till February 1994. Trained all CFS staff recruited for the first Indian Maersk Line state-of-the-art CFS at Dronagiri in CFS Operations. Later responsible for Tele-Sales & CFS coordinator between Line and CFS division at CFS Dronagiri at JNPT port.

_____________________________________________________________Education:

* Accredited Master's degree in Business Administration (MBA) - 2005.
* Masters in Strategic & Defence Studies (1990-2) - Topper in University of Pune.
* Bachelor in Strategic & Defence Studies, Chemistry & Botany (1987-90) - Topper in University of Pune.
* Studied & underwent Military training in Bhonsala Military College, Nasik, India (1987-92) holding rank as ¡¥Cadet Captain¡¦ heading 250+ cadets & fellow officers.

Proficiency:

Languages Fluency in English, French (Basic), Hindi, Marathi.
Other IT savvy, MS Word, Excel, Power Point & Internet Navigation.

Reference:
Will be provided

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