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Summary of Qualifications
18+ years of experience in electronic communications with the last 5 focused on Terminals Project Management for the State of Florida Law Enforcement Radio System (SLERS). Managed multiple large scale radio programming, modification and maintenance projects; most recently completed Stage 1 of SLERS Terminal Rebanding.
Areas of Experience
Project Management, Customer Service, Training, Public Speaking, Quality Control
Records Management, Problem Solving, Electronics Systems, Communication Systems, Technical Writing, Change Management
Work Experience present
Terminals Project Manager
10/2002 - Present Williams Communications Inc., Tallahassee, FL
Managed technical staff and technical projects. Developed depot level radio repair procedures for SLERS radios. Assign tasks to employees, based on individual employee's technical skills. Created training materials and conducted End User Radio Operations training based on customer's radio equipment and system features. Interdepartmental coordination of resources for various LMR maintenance and reprogramming projects. Created radio bar code Serial Number/LID labeling process to streamline inventory for large scale terminal projects; this was later picked up by the manufacturer. Coordinate radio delivery to State and Third Party customers coming on to SLERS system.
Engineering Technician III / Product Validation Engineer
4/2000 - 9/2001 Andrew Corporation/ Wireless Products R&D Lab, Austin, Texas
Built, tested, diagnosed and repaired prototype wireless accessories. Generated detailed validation reports describing various product's functional characteristics for testing purposes. Ensured developed products functional characteristics met commercial specifications. Drafted "rough draft" user guides for developed products. Researched and requisitioned electronic components and supplies for use in a R&D lab environment.
Telecommunications Technician II
6/1998 - 3/2000 Lower Colorado River Authority, Austin, Texas
Programmed, installed, calibrated and repaired Ericsson M-RK II, LPE-200, Orion Mobile and Control Station Radios( 900Mhz EDACS,VHF Conventional ), Maestro Consoles, ZETRON's Model 4217B interfaced w/Orion Control Stations and David Clark Intercommunication Systems. Installed MASTRIIE and Prism MASTR Stations. Installed RF/Electronic equipment in Mobile, Land, and Marine Applications. Coordinated and supervised contract installations of subscriber equipment. Developed and implemented maintenance record system for radio equipment which provided better unit accountability and tracking. Received outstanding performance evaluations.
Signal Systems Support Specialist
2/1995 - 4/1998 US Army, Fort Hood, Texas
Supervised, installed, employed, maintained and assisted users with encrypted and non-encrypted radio communication systems, intercommunication systems, telecommunications systems and computer equipment. Trained and provided technical assistance to users of equipment. Maintained 100% maintenance records and preventative maintenance procedures on all communications equipment for an Armor Co. Received 2 Army Achievement medals for outstanding performance and proficiency.
Digital Switching Equipment Technician
1/1989 - 1/1995 US Marine Corps (Reserve), Greensboro, NC
1993-1995 Digital Switching Equipment Technician (Sergeant) Diagnosed, maintained, programmed and ensured connectivity of digital switching systems.
1992-1995 Micro-miniature Repair Specialist (Corporal to Sergeant) Diagnosed and repaired computer, radio, telephone, teletype, facsimile and switchboard systems and components to component level utilizing computer driven test equipment, oscilloscopes, analog and digital multi-meters, signal and function generators and other types of test equipment. Trained to repair printed circuit boards to sub-component level.
1989-1995 Telephone Switchboard Technician (Corporal) Diagnosed and repaired telephones, switchboards and other related equipment. Trained and supervised other technicians.
Shift Supervisor/ Equipment Operator
8/1991 - 8/1993 MX-COM Inc, Winston-Salem, NC
Supervised manufacturing and testing of microprocessors and printed circuit board level products. Operated injection molding, de-flash, solder, and IC marking equipment utilized in micro-chip manufacturing. Coordinated the testing of micro-chips and printed circuit board level products and maintained the operation of PC driven test systems by employees. Developed, wrote and employed standard operating procedures on manufacturing equipment for ISO-9000 certification.
Education/Certifications
2007 P25 System Maintenance Training, M/A-COM Inc.
2007 OpenSky Site Equipment Maintenance Training, M/A-COM Inc.
2005 Communications System Director Training, M/A-COM Inc. Lynchburg VA
2005 EDACS System Administration Training, M/A-COM Inc. Lynchburg VA
1999 RF Test and Troubleshooting, Ericsson PRS Training Center, Lynchburg, VA
1999 Introduction to EDACS (Trunking) System Maintenance, Ericsson PRS Training Center, Lynchburg, VA
1999 LPE, M-RK and Dual Mode PCS Radio Maintenance, Ericsson PRS Training Center, Lynchburg, VA
1999 Stations and Voting, Ericsson PRS Training Center, Lynchburg, VA
1995 Signal Systems Support Specialist, MOS 31U10,US Army, Fort Gordon, GA
1994 Digital Switching Unit Level Maintenance, MOS 2822, US Air Force, Keesler AFB, Biloxi, MS
1993 USMC Basic Non-Commissioned Officers Course (non-resident), Washington DC
1992 Micro-miniature Component Repair, MOS 5911 USMC Communications & Electronics School, 29 Palms, CA
1991 Telephone/Switchboard Maintenance MOS 2811 USMC Communications & Electronics School, 29 Palms, CA
1989 Basic Electronics Course, MOS 2800, USMC Communications & Electronics School, 29 Palms, CA
1989 US Marine Corps, Basic Training, Parris Island, SC
1988 Woodland Baptist High School, Winston-Salem, NC
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