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Date of Birth: 13 April 1981
Nationality: Singaporean
Marital Status: Single

Profile
More than 10 years experience in shipping and logistics as a Project Coordinator and customer services for both local and international 3PL, Shipping & Marine Companies.
Offers professional skills applied to a wide range of shipping and logistic including procurement and stock control services, particularly:
Shipping phase - obtaining competitive rates from the different agents, coordinates with both agents and warehouse personnel, preparing of shipping documents for the different importing countries mainly to Europe, Asia and Middle East which includes Cert of Origin and BL.
Logistics Phase – stock control for both internal and external customers, maintaining stocks in both internal and customers systems
Procurement phase – obtaining quotes from the right suppliers, procure goods or services cost effectively and ensure on time delivery by suppliers at the agreed price and to meet internal and external quality, safety and certification requirements, prepare / process orders. (For New Built & Rigs)
Correspondence; coordination; expedite; prepare progress payments; invoicing to clients;

Qualifications
August 2008 to August 2009 (Current) -Diploma In Maritime Studies-Institute of Shipping Management, Singapore
Notes: Currently ongoing and will complete in August 2009
1994 to 1997 -O Levels -Crescent Girls' School, Singapore
5 O Level Credits including English & Math
Other Qualifications/ Achievements:
2007 - PSA/ SLA Dangerous Goods Certificate
2006 - SCDF - Emergency Response Certificate
Career History
July 2007- Present FRANCOIS MARINE SERVICES Pte Ltd
Project Coordinator
Responsible for the purchasing, logistics and freight movement for newbuilt vessel rigs and container vessels. Report monthly on all financial aspects of the Project. Report directly to the Managing Director. We, a team of 3, have successfully purchased and deliver on time for two newbuilt vessel rigs for Stena Drilling Ltd with an average profit of SGD 2.5 million each in a period of less than a year and am currently working on the third newbuilt rig project with the same client which is expected to complete in August 2009. I am responsible for the freight and logistics for the Marine department for newbuilts, another Rig from Prosafe and dangerous goods which includes in obtaining licenses from the different government body such as the Singapore Police Force, AVA and NEA for the trading of chemicals and provisions.
Other main duties includes invoicing and assisting the AGM in preparation of SOP for the company in compliance with ISO 9001
Nov 2005- July 2007: LTH LOGISTICS (S) Pte Ltd
Customer Service Supervisor
My main clients are Dow Chemical and Chevron handling all the different kinds of chemical. Overseas a team of 7 customer service personnel. I am solely responsible in the stock control for Dow Chemical, maintaining their stock in client's SAP system and our own internal system and the logistical aspects. Report monthly on stock movements to clients and I report directly to the General Manager. Coordinates with the Operation department and appointed agent for local deliveries and Malaysian trucking.
I have to ensure that the customer service team is well trained on the shipping documentations and order processing. And should there be any glitch in any of the processes, it is of my responsibility to look into it, creating a report of each incident and maintaining the KPI of CS team.
Other duties comprise the on time invoicing and monthly reports by the customer service team.

Oct 2003- Oct 2005 NIPPON EXPRESS (S) Pte Ltd
Shipping Coordinator
Responsible for booking of container space with shipping lines for export shipments to Europe, mainly Rotterdam, Le Havre and Felixstowe and Hakata, Japan. Plans for consolidation of cargoes in containers and coordinates with operation departments ensuring containers reached ports on time. Preparation of Bill of Ladings and Container Manifest and payment to liners. Main export customer handled – Canon Singapore.
Other duties comprise the on time invoicing and preparation of KPI for Europe shipments.
Apr 2003-Oct 2003: ROHM & HAAS Pte Ltd

Customer Service Representative

Main responsibility includes order processing in AS400 under LC terms, coordination with overseas suppliers and local 3PL agents, shipping documents and stock control includes shelf life tracking.
Other duties comprise the on time invoicing and negotiation of L/C terms.
3 months contract which was extended to 6 months. I was given a permanent position in the company but had accepted another offer.
Aug 1998-July 2003 KUEHNE & NAGEL Pte Ltd.
Shipping Administration Officer (Warehouse Department)
My duties were to prepare shipping documentations and customs formalities inclusive of declaration of permit, inventory control for various international customers such as, Leica, Siemens AG, San Beneditto, Heineken and Motorola Inc.
Main highlight was the The Fullerton Hotel project in 2000 which generates a provision of SGD 12-16K per month. I was responsible for the local logistics coordination and freight coming from vendors all over the world. There are 3 operational and 1 administration personnel under my supervision.

Other duties includes generating performance KPI, office administration, which includes staff time management, overtime claims, incentives, part-timers' pay and claims and generating of month/ year end statistics and financial data for accounting purposes.

Referees:

(As requested)

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