Resume - System Administrator, Server Support, Network Administrator, Desktop Support, AD...

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Resume #85431

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Expertise in System and Network Administration

SUMMARY
* Skilled in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters as well as multiple remote locations. Currently handling 4 desktop engineer's team in Reliance.
* Accomplished technical professional with over 7+ years experience and demonstrated skills in system administration and network infrastructure management.
* Proficient in managing and configuring Domain Controller, VOIP, WSUS, DHCP, DNS,FTP, Proxy Server, Lotus Domino Server, Desktops, Laptops, Lotus Notes Client, Blackberry Phones, VPN Client.
* Experienced in implementation, installation and configuration of Window's Server and clients.

AREAS OF EXPERTISE

IT Project Management Managing IT Infrastructure
Diverse Window Architectures/ Infrastructures Network Analysis/ Administration
System Policies/ Standards Development Patch management for System Updation
Administrating DC, DHCP, WSUS, RIS, DNS Antivirus Management (Trend Micro/Symantec)
Internetworking with MS TCP/IP Win 2000/2003 Lotus Notes5.0&6.5. Client

CAREER CHRONICLE
RELIANCE INFOSOLUTION PVT. LTD.
EXECUTIVE IT
FROM 28th Feb 2007 to till date

JOB PROFILE:
* Administrating the Active Directory, DHCP, Proxy, WSUS Server, RIS, Trend Micro Antivirus Server 8.0.
* Preparing and providing daily, weekly and monthly reports to NHQ. Reporting work includes preparing daily/weekly FMS report stating total calls logged, resolved and pending/escalated, details of preventive maintenance activities carried out in a month, details of schedule and unscheduled down time, issues and escalations, service improvement plans, monthly asset report, monthly engineers attendance and user feedback report.
* Managing the LAN and WAN which includes wireless access points, Cisco 2811 Router and Cisco 2960 and 4507Catalyst switches.
* Installation, Troubleshooting and Managing the IT Infrastructure which Includes Servers, Printers, Desktops & Laptops (HP & IBM) and keeping the Inventory updated.
* Administrating Fileserver and Managing Backups.
* Blackberry Configuration and troubleshooting.
* Vendor Co-ordination and Management.

MAJOR ACHIEVEMENTS:
* Installed and Configured Domain Controller, DHCP, DNS, FTP, RIS, Antivirus (Trend Micro8.0), WSUS Server.
* Recommended and Implemented Security Policies (e.g. disabling USB Pen drives) so as to enhance the data security. Certain malicious software was blocked through software restriction policies.
* Recommended and implemented WSUS 2.0\3.0 in testing and actual environment in order to deploy multiple patches and hot fixes the system required.
* Successfully created and implemented IT Helpdesk Website with all necessary links for Users and IT Engineers and ssuccessfully hosted company local website with IT service desk

PROJECTS
Reliance- Nova Joint Venture (Manufacturing Site) (Oct-2008 to Till date)
* Independently handling the project for developing the IT and SLP system at factory site.
* Budgeting Planning for IT Infrastructure, vendor co-ordination for leased line, UPS, and SLP system.
* Co-Ordination with vendors for IT and SLP system implementation at manufacturing site.
* Successfully completed the project planning for new office which was built to cater 140 Users.

Reliance- Nova Joint Venture (Office) (May-2008 to Oct-2008)
* Successful installation of Desktop, Servers, Network for Office.
* Budgeting Planning for IT Infrastructure with Installation of servers and Network
* Installation and configuration of Video conferencing system and Surveillance system.
* Company website development.

Reliance Retail Project (Nov-2007 to April-2008):
* Successfully completed the project for new office which was built to cater 700 Users.
* Successfully completed the installation of IT Infrastructure in timely and well planned manner.
* IT Infrastructure includes Cisco 2960 switches, 2811 Router, Cisco 4507 L3 Switches, 2960 catalyst switches
* Testing and Implementing VOIP equipments in the interoffice environment.
* Installed and configure Point of Sale Training infrastructure for around 120 stores in Delhi and NCR.

Reliance Agri Project (Dec-2006 to Nov-2007):
* Successfully completed the project which caters 300 users.
* Efficiently completed the installation and implementation of IT Infrastructure single handedly in well planned and timely manner.
* IT Infrastructure includes Cisco 2811 router, Cisco 4507 & Cisco 2960 switches.
* Successfully complete ion of 50-60 Reliance Fresh stores IT Material Movement from Reliance Okhla Warehouse.

ALLIED DIGITAL SERVICES LTD.
RESIDENT ENGINEER
Client: RELIANCE INDUSTRIES LTD.
FROM NOV 2005 to FEB 2007)
Assisted with planning, testing and design networking (LAN/ WAN), gather, investigate and analyze technical problem of the system, maintenance of computer hardware and software.

PERFORMANCE HIGHLIGHTS
* Technically Installed and tested networking (LAN/ WAN), installed network services for better performance like DHCP, DNS, SUS, configured TCP/IP for network and subnets.
* Installed and configured proxy server through Win proxy and Wingate in window's environment.
* Administrating the Windows 2003 Server Domain Controller and Windows 2000 Advanced DHCP Server, and File Server.
* Providing technical support to the users in Software, Hardware and Networking issues.
* Managing service delivery of IT infrastructure with 300+ IBM & Compaq desktops and other IT equipments that includes DHCP Servers, Network Switches/Routers, FAX, Printers, Photocopiers, Scanners, Video Conferencing, and UPS etc.
* Installation, configuration of Lotus Notes5.0&6.5.
* Configured, installed and troubleshoot computer hardware and software.

MAJOR ACHIEVEMENTS:
* Installed and configured LAN, Servers, Printers and Desktops for Reliance's IBC office within 2 days.
* Introduced the fileserver services for proper managing documents of users.
* Recommended and Implemented Directory Services for central manageability and ease of administration.
* Recommended and Implemented SUS for patch\hot fixes deployment

SCANCOM TECHNOLOGIES.
SYSTEM ENGINEER
CLIENT: MARGRA INDUSTRIES LTD.
FROM MAY 2002 to NOV 2005)

Involvement with Desktop support, Network printers, Installation and configuration of 2000/XP/2003 Operating system, configuration of Domain clients, File and Print Server, Exchange server and Proxy Server
PERFORMANCE HIGHLIGHTS
* Supporting Customers/Clients at their sites and implementing and managing following Tasks. Installing, Configuring and Maintaining LAN (Local Area Network) Based on Windows NT4.0 & 2000
* Installing Configuring and Troubleshooting Mail Clients like, Microsoft Outlook, Outlook Express, Netscape Navigator, Lotus notes client with the Server
* Administrating the Windows 2003 Server Domain Controller and Windows 2000 Advanced DHCP Server, and File Server.
* Providing technical support to the users in Software, Hardware and Networking issues.
* Up gradation of Laptop Battery, Hard Drives, RAM.
* Installation of Desktops/Laptops based on Windows 95/98/Millennium/XP/Windows 2000 Professional platform.

TECHNICAL SKILLS

OPERATING SYSTEMS Windows /2000/ XP Proffesional/2000 Server/2003 Server,
SERVERS (2000/2003) DC(Active Directory), DNS, DHCP, WSUS, RIS, Proxy, Fileserver, Print Server, Backup Server, Ghost Server, FTP, Trend Micro Antivirus Server 7.3, 8.0 Server
APPLICATIONS Microsoft Office Suite (2000, 2003) Excel, Word, Outlook, PowerPoint
MS-Visio, MS-Project, Lotus Notes Client 5.0, 6.5, 7.0
HARDWARE HP Servers(DL 3XX Series), Cisco routers(2811), hubs, switches(2960, 2950, 3560,3750,4507), Laptops (HP,IBM,ACER), Desktops (HP, IBM, ACER), Printers (HP), MFD(XEROX,SHARP)
PROFESSIONAL PROFILE

EDUCATION: B.COM. – Garhwal University Uttrakhand,
Advance Diploma in Hardware and Network Engineering – ATEC
Advance Diploma in Computer Applications Programming – ATEC
Pursuing PGDBA in Operation Management form Symbiosis
CERTIFICATION: CCNA-2005
MCSE-2002

PERSONAL PROFILE
D.O.B.: - 2nd February 1982

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