Resume - Qualifications: 15 Years Experience as a Telecommunication Specialist, Sales Cus...

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Resume #37599

CONTACT INFORMATION:
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SUMMARY AND OBJECTIVE:
Accountable, proven and committed performer desires a responsible position that will offer career growth and advancement. Dedicated and willing to join a team oriented environment. Practices Safety, Total Quality and Customer Service/Satisfaction at all times.

EDUCATION:
General Education Degree - Columbia Basin College - Pasco, Washington
General Computer Courses - Everett Community College - Everett, Washington
Web Designer and Graphics – Columbia Gorge Community College – The Dalles, Oregon

TRAINING
Gas Explosion Training ~ all aspects of natural gas and LP gas systems, odor fade and vapor migration.
Carbon Monoxide Training ~ Recognizing and awareness for the signs of Carbon Monoxide, health effects of carbon monoxide (CO) exposure, how to respond to an alarm, exposure standards and effects, troubleshooting and remediation of CO productions.

AWARDS:
GTE - Circle of Success - Circle 100 Award - For Outstanding Performance in Sales
GTE - Outstanding Referral Performance in Sell One More - Achievers Club Gold Level Award

EXPERIENCE:
Customer Service, Billing & Collections Water Systems Management
12-04-03 – 10-02-04 Kennewick, Washington
Department of Health regulation update. Accounts receivable and accounts payable, Record keeping and status tracking of projects and accounts, Tickle file updates for customer water sampling and General office duties.

Bartender & Cocktail Waitress Seattle Seahawks-Aramark Corp.
08-10-03 - 11-05-03 (seasonal) Seattle, Washington
Working during football games & other special event to serve alcohol during other stadium events, stocking beer supplies, counting correct cash bank, verifying correct before and after inventory of food & alcohol. Obtained Washington State Liquor Control Board Card

Customer Service & Graphic Designer Qwest Dex
06-01-02 – 08-23-03 Renton, Washington
Working with Businesses to create ads to be displayed in the Telephone book for publication, going over current listing as Business consultant to help there business grow, make changes and offer suggestions to there current listing, go over billing options, doing proper paper work for contracts, working multiple states and phone books at one time, following up with customers for changes.

Exception Billing/Revenue Management Puget Sound Energy
10-01-01 - 02-15-02 Bothell, Washington

Working off line to correct customers bills by way of estimating, requesting service orders to get correct meter reads for Gas & Electric accounts for Residential and Business. Also backup the call center taking calls to help with power outages during storm season and to help with the service level and AHT.

Customer Services Representative Puget Sound Energy
04-12-01 - 09-30-01 Bothell, Washington
Provide information in response to customer inquires and initiate appropriate action. Relieve other Customer Service personnel or be responsible for a specialized are of customer service such as new service and or billing. Access customer records and updates data, initiate follow-up requests and process payments, reconcile payments information and perform activities.

Customer Contact Consultant Company GTENW Telephone Company
06/93 - 06/99 Everett, Washington
Accepted customers orders from 25 states, quote appropriate rates for single-line services, offering residential telecommunication products, service and accessories through inbound calls, input information for services. Removal of, or change services, generate revenue for delinquent accounts, answering customers calls regarding credit balance in order to reconcile in compliance with tariffs, determine customers deposits. Also, contacting other telephone companies to determine appropriate re-rates and/or credits for customers.

Billing and Collection Representative GTENW Telephone Company
05/92 - 06/99 Everett, Washington
Assisted customers with billing questions, payment arrangements, and record changes. Back-up management replacement for my section.

Supervisor Assistance/Lead Representative GTENW Telephone Company
09/93 - 03/94 Everett, Washington
This position gave me the opportunity to offer assistance to between 25 and 30 representatives on my team for assistance with computer orders, upward referrals from customers and time cards.

REFERENCES FURNISHED UPON REQUEST

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Hands on experience in the dynamics and data types of the Oil & Gas exploration industry. Proven reliability and commitment to getting tasks done under tight time constraints. Good time-management skills with an emphasis on attention to detail to ensure quality of data whilst working to a deadline.

Corporate Governance Certificate, Anti-Money Laundering Certificate, Access To Law Certificate, Information Technology Certificate - CLAIT,

Mine surveyor, several years experience surveying underground and surface

ARC GIS, VB6.VB.NET, SQL, ARC OBJECT

GOOD COMMUNICATIONAL SKILL WITH GREAT KNOWLEDGE IN MANAGEMENT IN SAFETY

Proven capabilities in HSE supervision and training: this includes heavy construction, onshore & offshore drilling and diving with an assertive personality sensitive to multicultural & multi-national environments with the ability to work and train workforces in remote and harsh environments.

GIS–Mapinfo; Other IT: graphics, spreadsheets, databases, word processing; Fieldwork – mapping, sampling, drilling, logging; Spatial analysis– geophysical data / image processing.

Commission of new diesel and electric fire pumps per NFPA 20

Accountancy Honours & Honours diploma in Network centered computing

I am diploma graduate in business adminstration and mangement, having work with company both in private and public sector, I am capable of handling any project either in normal or a stressful atmosphere.

Information Technology, IT Operations & Implementations Regional Manager

Experinced Pre-commissioning, Commissioning, Completions and Handover Coordination. Additional experience in Human Resources.

Accounting, management. I am fluent in English both spoken and written. I am mature, attractive, dynamic, highly motivated to work hard in getting good results, willing to work as a team, creative individual, who will try to do the best for development and growth of the company.

I have completed B.Sc(Mathematics with CS) and Diploma in RDBMS. 8+ years IT Experience on various areas of Client/Server, OOPS, Web Technologies.

To work in a good company and work as an Administrative Secretary, CSR or Office Assistant

I am a material planning professional with extensive experience in Production Planning, Scheduling, Inventory and Materials control, Document controlling and Purchasing.

FAA airframe and powerplant certified, BS and AS in Aviation Maintenance Science / Management AOC

Qualifications: 15 Years Experience as a Telecommunication Specialist, Sales Customer Service and Billing

To be a part of your esteemed organization and prove myself dedicated, worthful and energetic in Mining and Reliability Engineering, that gives me scope to apply my knowledge and skills to the best and dynamically work towards the success and growth of the organization.

An energetic, pro-active Human Resource Generalist with expertise in all human resources functions and skills in recruitment, relocation, immigration, employee relations, team leadership, facilitation and training. Fluent in English, Dutch, German and (elementary) French

Bilingual Entry Level I&C Engineer

Geologist/Engineer, 4 years in environmental and information technology. Degreed in earth science and networking. Team oriented project management and support. Involvement: four mine development projects and hazardous materials. Desire a contract or permanent position.

Experienced in purchasing, buying, and expediting

Looking for o job with better condittions

Mechanical Engineering Technologist

Entry Level Chemical Engineer

Pursuing MBA Marketing. Completed BE Mechanical good at convincing people, selling skills, etc, good at computers, good communication skills

Petroleum Engineer & Geologist with strong knowledge and experience working for Oil & Gas companies, Oilfield Services and Engineering & Construction Companies.

BA-degree in Geosciences ( 4 years) graduated in 2000

Certified Public Accountant - Feb 2004, Bachelor of Business Adminstration - 1998

Computer Programmer, Database Administrator, System Analyst

Facilities and Administration

An organized, experienced, self-motivated individual, seeking an opportunity to work within an organization where quality and commitment to excellence are valued as well as to be a contributing team member where my abilities and experience can be a significant factor in achieving company goals.

Proven Experince in Sales and Marketing,

Petroleum Technologist, Technical Support, Electrical Engineer, Oil & Gas Analyst

A proactive and flexible candidate with strong foundations in chemical engineering, environmental management and business management looking for a position of Environmental Engineer

Manager Information Systems / Office Assistant / Data Entry Operator

Computer Operator, Administrative Clerk, Data Entry Operator etc.

I am trully interested in relocate anywhere around the world

Three (3) years experienced in producing of detailed structural steel and concrete drawings (fabrication and design drawings) for onshore, offshore and Front-End Engineering Detailed-Design projects. One (1) year experienced in manufacturing plant as Technical Staff/ Production Engineer

Safety experience in many different settings (i.e. government, manufacturing, healthcare) with a BSE in occupational health and safety from an accredited university

MS in Mining Engineering (5years)+ Diploma of Specialization in Mining Sciences and Technologies (Post-graduate Research 3 years) - Freelance experience in QUARRY PLANNING and DESIGN (2 years)

GIS, Software Developer and Smart Card Programmer

Windows 2000/2003, Active Directory, MCSE, DNS, DHCP, WINS

Have undergone professional training experience in design / supervision / project / facility management / team leader / member and more recently as UD Engineer, dianamagdy11@gmail.com

I am looking for vacancies in Kazakhstan. I am graduating from the Miami University, OH, US in December 2005 (with the Bachelor's Degree in International Studies and minor in Marketing Research); I will be able to start working right after graduation.

I have travelled extensively through Europe and lived in Spain, Italy and Brazil. I am fluent in oral and written Italian, Spanish, Portuguese, and English.

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