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Resume #4160
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CONTACT INFORMATION:
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SUMMARY / OBJECTIVE
A position that will utilise my experience in the hospitality/service industry, while providing me with an opportunity for professional development, through a motivating and creative atmosphere.
PERSONAL DETAILS
Date of Birth: 26-12-1972
Marital Status: Married
Nationality: Indian
Languages Known: English,Hindi,Tamil,Malayalam
Visa Status: Residence
Jumeirah International,Dubai
WORK EXPERIENCE
Employer: Hilton Dubai
Position: Telephone Operator
Period: Mar 1997 to Jun 2000
Responsibilities:
Handling busy switchboard – 48 incoming lines and 491 internal lines.
Handling messages and wake-up calls.
Operating TMS System.
Employer: The World Trade Centre Hotel
Position: Cashier/Night Audit Reliever
Period: Jul 2000 to Nov 2000
Responsibilities:
To take charge of the computer with its automatic Night Audit system and to ensure that balanced daily results are produces by the Night Auditor.
To verify the accuracy of data by auditing preliminary reports and by making corrections before totals are finalized.
To be familiar with the handling of cashiering functions in order to make any necessary corrections.
To segregate the day's credit card charge vouchers by company and balance them to the computer totals. To watch for and alert Income Auditors of any expired cards, the use of wrong company vouchers, incomplete imprints and so forth so that the requisite action may be taken.
To balance all manually posted charges, miscellaneous vouchers, etc. (i.e. paid?outs, refund etc.).
To ensure the daily accuracy of outlet report, folios, all types of vouchers and restaurant checks, before sending them to the Accounting Department.
To distribute sales and statistical reports to selected department heads.
To compile all audit records for follow up by the Income Auditor.
To provide courteous and professional service at all times and maintain good working relationships with all colleagues.
To be fully aware of the hotel's policies and procedures and to adhere to them.
To have a complete understanding of the property's employee handbook and adhere to the regulations contained therein.
To carry out any other reasonable duties and responsibilities as assigned.
To respond to changes in departmental functions as dictated by the company.
To check physically all the safe deposit keys and safe deposit cards if locker is occupied by the guest
Distribution of departmental telephone folios on a daily basis.
Telephone Management System resetting on a daily basis.
Position: General Cashier
Period: Nov 2000 to May 2001
Responsibilities:
To ensure complete recovery and accountability of the property's funds.
Responsible for the maintenance of the property's total cash collection and house bank.
To co-ordinate with Credit Manager for city ledger payments.
Maintain proper inventory of Safe deposit lockers.
Petty cash disbursements.
House-fund issue.
Preparation of Daily Cash and deposit reports.
Monitor foreign exchange rates and maintain the margin.
Position: Paymaster
Period: Jun 2001 to Till Date
Responsibilities
Compute employee's payroll with great accuracy.(Five Thousand Eight Hundred Employees)
Answer employee's queries on payroll.
Maintain file for each employee and update Oasys.
Status Change form
Sick Leave Certificates
Leave Applications
Staff Vacation/Dues
Accruals
Receive employee's contract from HRD
Bank Account opening
Entitlement of employee's airfare tickets
Prepare Final settlement / Termination.
Bonus and Service charge payment.
Checking lieu Hours,Days & Over Time.
Preparing Lieu report
Productivity report
Knowledge of Time Keeping
Agreement for airfare of property employees with travel agent.
Month-end standard Journal Entry.
Auditing Reports/Monthly Payroll.
EDUCATIONAL QUALIFICATION
Kerala University: High School
COMPUTER
Ms Office,Micros&Fidelio
HOBBIES
Reading
Driving-( U A E - DRIVING LICENCE )
ACHIEVEMENTS
Won Employee of the Month April 2001
Won Employee of the Year 2001
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