Resume - 1. Implementation of Quality Management Systems (New and Old versions)

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Resume #51951

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1. OBJECTIVE:

My objective is to obtain a Mass Production & Quality Management Position, which would allow me to share and incorporate my experiences into productivity and train the next generation of Top Production & Quality Engineers/Supervisors.

2. PROFESSIONAL BACKGROUND:

2.1 Total Experience:

Total 14 years of experience in manufacturing of Electro-Mechanical Products as described below in Table-1.

Table-1

Sl. No. Company Duration Product (s) Experience in Years Nature of Job Responsibility
1. M/s Saraswati Dynamics Pvt. Ltd.
C-7, Industrial Estate, Roorkee Dec'2000 ~ Till date 1) Electrodynamic
Vibration System
2) Environmental
Chamber
3) SMPS Based Power
Plant
4) LED Signaling Unit 05 Production & Quality
2. M/s Fujitsu India Telecom Ltd (A Japanese Multinational Co.)
S.A.S. Nagar, Mohali (Punjab)
Dec'1992 ~ Sept'2000
Large Size Digital Electronic Switching System with the brand name FETEX-150 08 Production & Quality
3. M/s Indo Telecom Services Ltd., Ambala
Yr.1991 ~ Yr. 1992 P.C.O. Monitors 01 ƒxSales & Services
4. M/s Bharat Electronics Ltd., Panchkula
Yr.1990 ~ Yr.1991 Defence Equipments:
RS-VA and RS-VC 01 Production & Quality
Total Experience in Production & Quality 14 Years
* Experience of Sales and Services ignored.

Capable to Manage Production and Quality alongwith Quality Management System in any field like Automobiles, Aviation, Engineering Institutions, R&D Organisations, Electronics & Telecommunications, Aerospace, Nuclear & Atomic Energy, Defence Sector and any other Technical Industries.

2.2 Current Position in Present Company: Sr. Engineer (Production & Quality) (Page-1)
2.3 Profile: The Company Profiles and related job responsibilities are defined below: (2)

2.3.1 M/s SARASWATI DYNAMICS PVT. LTD., ROORKEE (UTTARANCHAL)

(I) Company Profile:

Saraswati Dynamics pioneered the manufacturing of Electrodynamic Vibration System in India way back in the early 1970s. It continued the development cycle in the coming years, adding newer and related products to its stable of Vibration Testing Equipments. In the two decades that followed, Saraswati Dynamics raised the standards of its products to match international quality. The turn of the new century revolutionized testing standards in India, with Saraswati Dynamics offering an additional range of Environmental Test Systems in the form of Environmental Simulation Chambers ¡V both stand-alone and the types that integrated with existing brands of Vibration Systems for Combined Simulated Testing.

Saraswati Dynamics is now the world's first company to manufacture the full range of ElectrodynamicVibration Systems and Environmental test Chambers under one roof. These systems are being extensively used by export-oriented units and multinationals across the region. Having established its credentials with multinational giants and blue-chip companies in Asia, Saraswati Dynamics now opens its door to the rest of the world with its strong value-for-money brand based on three-pronged strategy ¡V strong R&D, manufacturing efficiencies, and attending to the customer's feedbacks.

(II) Job Profile:

Reporting to Sr. Manager (Production), my basic profile is to create a bridge for information flow in both upper and down levels and facilitate smooth productivity by the best use of Manpower, Machines, Materials and Management skills. To identify the areas where needs improvement during regular production by implementing the new systems/techniques or modification in existing systems/techniques for the improvement in the Productivity as a Team Leader.

Flow Chart -1

My Current Position

Where, Supervisors: Production and Quality, QMS: Quality Management System, IGI: Inward Goods
Inspection, FGI: Finished Goods Inspection, SMPS: SMPS based Power Plant, LSU: LED based Signaling Unit. Power Amplifier: One of the Sub-Assembly of Vibration System. This is an Electronic Product and used to give three-phase supply to Shaker.

(III) Job Responsibilities:

Job responsibilities are shown in the Flow chart ¡V1and the details are given below:

i. A Roll of PPC:

Production Planning and Control (PPC) for all Products becomes an important factor after receiving the internal work-orders from Sales & Marketing, because PPC does not exist as individual department in the company. Hence, PPC activities are done by Production-Incharge. My responsibilities as PPC are given below:

1) Production Planning based on Pre Dispatch Inspection (PDI) by customer.
2) Inventory Management with Purchase.
3) Monthly Production Planning and Control.
4) Procurement and Planning of new jigs/ fixtures/ facilities etc.
5) Generation of Monthly Production report.

ii. Production Control:

My responsibilities in Manufacturing of Products/ Sub-Assemblies are given below:

1) Monitoring of Production Status.
2) Monitoring of Maintenance of Machines.
3) Maintain discipline on the Shop floor.
4) Implementation of new methods/ techniques to improve Productivity.

iii. Quality Control:

My responsibilities in Quality of Product/ Sub-Assemblies are given below:

1) Product/ Process failure analysis.
2) Implementation of new methods/ techniques to improve Quality of Products.
3) Motivation of manpower through implementation of schemes like Quality Circle, Training (Indoor & Outdoor), Brain storming discussions, Departmental competitions.
4) Rejection Control at IGI, In-Process and FGI levels.

iv. Control Over Human attitude:

A respect of each other (Seniors & Juniors) keeps the smooth flow of production. Hence, a control over human attitude plays a vital role in manufacturing based companies.

v. Quality Report:

Monthly Quality report is the base of the improvement in any Product/ Process. The status of following processes is illustrated below:
(Page ¡V3)
(i) Incoming Goods Inspection:

1) Material wise status
2) Supplier wise status
3) Value wise status
4) Rejection report

(ii) In-process Inspection:

1) Process/ Sub-Assemblies of Electrodynamic Vibration System
2) Process/ Sub-Assemblies of SMPS based Power Plant
3) Process/ Sub-Assemblies of LED based Signaling Unit
4) Rejection report

(iii) Finished Goods Inspection:

1) Coordination for Reliability Check
2) Coordination for PDI by customer
3) Repair report

(iv) Customer Complaints:

1) Infant Mortality
2) Out of Warranty vi. Quality Management System:

Being MR of Quality Management System (QMS), the following Responsibilities and Authorities are given by Managing Director:

1) Implementation and Monitoring of ISO 9001:2000 QMS in the Saraswati Dynamics & its sister companies.
2) Interaction with external agencies related to QMS.
3) Implementation of new systems or modification in existing systems.
4) Audit Scheduling and Implementation.
5) Coordination of Corrective and Preventive actions.
6) Coordination of Top Management Reviews.
7) Manufacturing Reviews of new Product/ Process.
8) Preparation of HRD activities like KRA (Key Result Area), Performance appraisal etc. for the Personnel department.
9) Guidance to Purchase department for Inventory Control/ ERP.

vii. Major Strengths/ Achievements:

Major Strengths/ Achievements during 05 years of career in Saraswati Dynamics are given here:

1) Implementation of System oriented Production Techniques.
2) Implementation of PPC process whereas no existence of such department in the company.
3) Certification of ISO 9001:2000 Quality Management System in the company and its sister companies.
4) Preparation for Golden Peacock award in Quality and R&D.
(Page ¡V4)
5) Value addition to our main Products through: (5)
5.1) Preparation, Design and Printing of Technical Catalogue (88 Pages). This is done 1st time in the history of Saraswati Dynamics since 27 years.
5.2) Interaction with designer of Exhibition-Stall. Advertisements through exhibition-stalls were conducted at Auto-Expo's ¡V Stuttgart at Germany, Pune, Chennai and New Delhi.
5.3) Still Photography and Video Shooting for E- Catalogue and E- Company Profile.
5.4) Improvement in the Web site of the company.
6) Major aesthetic improvement in Field Coil sub-assembly of the Vibration Shaker System, which brought Saraswati Dynamics nearer to its main competitor company in the world market.
7) Team- Leader for the team made for getting Excise benefit to the company in the Uttaranchal State after increase in Productivity through Substantial-Expansion.
8) Certification of CE Marking by UL India for health and safety. CE certification is a mandatory requirement for business in the European countries and USA.

2.3.2 M/s FUJITSU INDIA TELECOM LTD., MOHALI (PUNJAB)

(I) Company Profile:

Fujitsu India Telecom Ltd. (FITEL) is a subsidiary of Japanese Multinational FUJITSU LIMITED, Japan. Fujitsu is a leading manufacturer of Telecommunication equipment, Computer, Semi-conductor devices and Electronic Equipments etc. in the world. FITEL manufactures the advanced large size Digital Electronic Switching System FETEX-150 at its state of the art manufacturing facility at Mohali.

(II) Job Profile:

Reporting to Manager (Production), my basic profile as Engineer was to supervise a Mass Production and create a bridge for information flow in both upper and down levels and facilitate smooth Productivity.

My Position

(III) Job Responsibilities:

i. Mass Production:

Managed and maintain coordination among the team of 80 operators and inspectors in Assembly & Testing of various Processes/ Sub-Assemblies used in FETEX-150 Digital Switching System. The status of following processes is illustrated below:

(i) PCB assembly:

a) SMD Technology:

Surface Mounting Devices (SMD) Technology is used for Mass Production with Quality where a Blow Hole on the Solder Joint may be affected with moisture and failure of complete system occurs. It covers following automated operations:

1) Chip Mounter: Siemens, Germany
2) Solder Paste Printer: Yokota, Japan
3) Reflow Soldering: SMIC, Japan

Experience on SMD Technology gives a lot of confidence in me for any automatic operations for mass production required in future.

b) Manual Mounting Line:

Manual Mounting Devices covers following operations:

4) Manual Mounting: Conveyor System
5) Flow Soldering: Yokota, Japan
6) Touch-up & Final Inspection: Manual and Magnifier operation

(ii) Bundle wire and Bus bar Assembly:

Bundle wire is manufactured by proper routing of wires on the drawing specially designed by putting nails on it.
Bundle wires are properly and neatly connected to a bar with soldering at one hand and other end is crimped and inserted into connector. This bus bar assembly is used to provide Power Supply 48V and 5V to the individual sub-parts of Digital Switching System.

(iii) System Cable and Mechanical Assembly:

The main function of the System Cable is to transfer signal from one Subscriber shelf to other one. Hence, it requires accuracy in point to point connections through crimping tool. These Cable are tested manually and after that on automated Computer Work-Station.

Assembly of Mechanical Parts of complete Digital Switching system such as Shelf Assembly, Door Assembly, Computer Work-Station, Back-Wire-Board (BWB) and Misc. Units (SCWS, MCWS etc.) is done after receipt Work-order from PPC.

Sample Inspection is carried out for Bus bar, System Cable and Mechanical assemblies.

(Page-6)
ii. Quality & Reliability:

(i) Quality Management System (QMS):

1) Team Leader to MR for implementation team of ISO 9002:1994 certification in the company
2) Involved in the Complete documentation for all layers of ISO 9002:1994 QMS e.g. Quality Manual, Procedure, Plan, Work-Instruction and Formats etc.
3) Preparation and analysis of Quality Reports
4) Analysis of Process failure records
5) Analysis of Customer complaints
6) Coordination of Corrective & Preventive actions
7) Coordination of Top Management Reviews
8) Audit Scheduling
9) Interaction with certifying agency

(ii) Environment Management System (EMS):

Environmental aspect means an impact of one type of material on Product/ Process/ Activity during Normal/ Abnormal/ Emergency conditions. Hence, Initial Environmental Review (IER) plays an important role in ISO 14001:1996 Certification related to EMS, based on calculations. My experiences related to EMS are mentioned here:

1) Expertise in Initial Environmental Review (IER) for Significant Environmental Aspects
2) Interaction with certifying agency
3) Handling legal requirements related to EMS

(iii) IGI and FGI:

1) Monitoring and Control over incoming material
2) Monitoring of Inspection Lead Time
3) Issue of non-confirming report
4) Monitoring and Control on Stock Transfer Note (STN) and Material Return Note (MRN)
5) Evaluation of Samples
6) Controls on Annual Sub-Contractor List (ASL)
7) Calibration of IMTE's

(iv) Major Strengths/ Achievements:

1) Coordination for Corrective & Preventive (C&P) actions and Management Reviews (MR) Meetings
2) Implementation of necessary actions for manufacturing failure reports
3) Implementation of Quality Reports
4) Training Coordinator

2.3.3 M/s INDO TELECOM SERVICES LTD., AMBALA (HARYANA)

(I) Company Profile:

Indo Telecom Services Ltd. is a dealer company of M/s Computer Peripheral Devices (CPD), Banglore. They are renowned manufacturer of Public Call Office (PCO) Monitors in India.

(Page-7)
(II) Job Profile:
Reporting to GM (Marketing) my basic profile as Sale & Service Engineer was to generate sale opportunities in the northern region and provide customer support where needed.

(III) Job Responsibilities:

1) Dealer Networking in Northern area ¡V Punjab, Haryana, Himachal Pradesh, U.P. and Rajasthan

2.3.4 M/s BHARAT ELECTRONICS LTD., PANCHKULA (HARYANA)

(I) Company Profile:

Bharat Electronics Ltd. (BEL) is a defence- based Semi-Government Unit. BEL, Panchkula is a renowned manufacturer of Wireless Sets ¡V RS-VA and RS-VC.

(II) Job Profile:

Reporting to Manager (Production) my basic profile as Technical Assistant was to supervise a Mass Production and create a bridge for information flow in both upper and down levels.

(III) Job Responsibilities:

1) Handled PCB assembly used in RS-VA and RS-VC sets.

3. PROFESSIONAL ACHIEVEMENTS:

1) Well aware upto consultancy level about Quality Management System ISO 9001:2000 (Latest Version), ISO 9001:1994 (Old Version)
2) Well aware upto consultancy level about Environmental Management System ISO 14001:1996
3) Proficiency in implementation and monitoring of combination of QMS and EMS both in single Management System
4) Thorough knowledge about Six Sigma Concepts, Just- in- Time (JIT), Japanese 5 'S', Total Quality Management (TQM), HRD activities e.g. Kaizan, KRA, Performance appraisal etc.
5) Implementation of Inventory Control and Entrepreneur Resource Planning Systems
6) Implementation of Goldmine Marketing Software

4. PARTICIPATION:

Seminars on Managerial/ Supervisory development programs attended for self-improvement in productivity & Quality are given below:

1) Conducted at National Institute of Personnel Management (NIPM), Chandigarh
2) Zero defect Soldering for Managers conducted at ERTL, Delhi
3) Participation in Management games ¡V Business on Simulation Software (BOSS)

5. INFORMATION TECHNOLOGY PROFICIENCY:

1) Microsoft Office ¡V MS Word, MS Excel, Power Point
2) Window explorer/ Internet explorer
3) Tally/ ERP, PageMaker, VIGIO, Adobe Photoshop etc. (Page-8)
6. PERSONAL SYNOPSIS:

1) Date of Birth: 08th September'1972
2) Place of Birth: Ferozpur (Punjab)
3) Father: Late Sh. Bhana Ram
4) Communication: c/o Sh. Kamal Sethi, Suvidha Rest House, Polaris Motel wali Gali, 48, Civil Lines, Roorkee -247667
5) Proficiency in Language: Hindi, English, Punjabi
6) Background:
Culture - Hindu/ Punjabi
Social ¡V I) Active participation in social activities being a member of Spiritual and Social organisation for internal satisfaction (Peace). Many Social activities are performed in this organization for the betterment of the life style of one's and needy persons such as Narayan Seva, Free Education to needy children, Bal ¡VVikas for development of Human Values in the children and Gram Seva etc.

* Dedication
* Discrimination
* Determination
* Decision
* Discipline
* Duty with Devotion

Combination of all D's give Internal Satisfaction in every stage of life.

II) Worked Part-Time in a Deaf & Dumb School situated at I.I.T, Roorkee

7) Identity: Valid Passport and Driving License

7. REFERENCES:

Will be provided

8. EDUCATIONAL BACKGROUND:

1) Electronics and Communication Engineering
2) Graduation in Public Administration

My 14 years experience in Quality Management System and Production & Quality with Managerial Skills give me confidence to face any challenges of advancement in new generation technologies, Methods and Techniques. This makes me capable to satisfy my Superiors through implementation of new Thoughts in Working.

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