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SUMMARY OF QUALIFICATIONS

- MBA (Corporate Secretaryship), Alagappa University, Karaikudi (joined in 2006)
- Bachelor of Corporate Secretaryship,
Bharathidasan Govt. College for Women, Pondicherry June'86 to June '89
- Praveshika (Hindi), Maruthi Hindi Vidhyalaya, Pondicherry June '89 to June '91
- Diploma in System Applications & Software,
Micro-Dot Computer Education, Pondicherry May'90 to August '91
- Cours Préparatoire (French)
Alliance Française de Pondichéry July 2001 to December 03
- Diplôme de Langue (French degree)
Alliance Française de Madras July 05 to February 06
- Diplôme de français des affaires (French degree)
Alliance Française de Madras March 06 to July 06

PROFESSIONAL EXPERIENCE
Rubamin SPRL, Democratic Republic of Congo, Africa Aug 2007
Rubamin's Congo Operations is producing Black Copper through pyrometallurgical process. Hydrometallurgical operation in Congo for simultaneous production of cobalt and copper is on pipe-line.
Assistant Manager – Administration & Liaison/HR/IR
Create new Administrative strategies, frame policies and procedures, Implement new plans in Administration, liaison with government, parliament, political parties on all policy matters, Industrial Relations, Public Relations practice.
- recruitment & selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training & development, succession planning, career planning, morale & motivation, culture & attitude development, performance appraisals & quality management issues
- Industrial Relations (other mining industries) and Labour relations (union members, syndicate houses, furnace, Depot and Store employees)
- Liaison with Government authorities like Ministry of Mines, Immigration, Labour and Industrial Ministries, Mining Contractors and Entrepreneurs
- Coordinate with various Departments like Economy, Environment, Exploitation, Project operations, Commercial and trade
- Organise meetings like labour union, board and departmental
- Prepare and present power point slide shows at different conventions, seminars, international conferences
- Create policies and procedures for Administration, implement the plans and execute them successfully
- Manage the Administration Department independently, report to the Managing Director and the Vice-President, on crucial issues and approvals directly, during the absence of the Manager Administration
- Personnel and premises (plant and project site) administration for smooth functioning
- Specialize in Human Resources, procurement and logistics
- Travel to Kinshasa, and to other project sites and to concession sites, if needed
- Corporate health and safety – Management of administration at Plant and Project site.

Reference: Mr. A. Banwar, General Manager, Rubamin SPRL, Democratic Republic Congo, +243 819412900 / 857181224

Hewlett Packard Technology Solutions Group, Ge:BC, Chennai Feb 2005 to Present

French Language Specialist, Senior Contract Administrator

Provide high-level Language support (voice & non-voice) to non-language Process Associates in preparing best business offers/quotes of one of the world's best Mutli-National Companies, Hewlett-Packard, (Chennai).
- Work on Accounts Payable for ICI – European customers; give both voice/non-voice and mails support for customers towards travel expenses reimbursements, invoice clearings (purchase orders / non purchase orders), updating invoice details in Managed Pay light tool, park and post invoice details in SAP
- Lead the team to meet the targeted goals; prepare reports for IE study and top management
- train the new Language Resources to adept to HP's Corporate and Business World, take part of the continual improvement of the process and initiate kaizens
- contribute vividly in the preparation of getting an ISO certification for the process and have periodical meetings with the Quality Experts and Cross-train the team members on ISO documentations and share with them the excerpts gained from the Senior Quality Experts
- develop spreadsheets improve and inform quality and risk-assessment initiatives for the process team and prepare documentations in. ppt slides with relevant charts using MS visio and Excel for ISO.

Additional Responsibilites:
- Manage and administer the shifts and team members in accordance with the business requirement
- Organize team meetings regularly to discuss the work issues, queries and to stabilize the team spirit to achieve the set targets
- Supervise the workflow, monitor the queue of the requests which come in, allocate it to Language Resources for translation and closely observe the requests for its quality, accuracy and time; capture data to keep track of the daily work flow regularly which is the main source for reporting
- Prepare confidential reports of the team members which are required for Focal Point Review in order to help the management to decide on the promotions, grade and level of the team members.
Rewards and Recognitions:
- Continual Improvement Certificate for having initiated four Kaizens
- Certificate of Excellence
- Green Belt trained
Institut Français de Pondichéry (IFP), Pondicherry. August 2000 to Feb 2005
Executive Secretary

Served as Executive Secretary for the research centre of the French Ministry of Foreign Affairs, which carries out research expertise and training missions in South and South-East Asia in the field of Indology, Social Sciences and Ecology.

- maintained calendars, schedule appointments, receive visitors, screen calls and mail (Outlook), answers routine and often-complex inquiries for Administration
- received, registered and prioritized the incoming couriers and followed up the correspondence
- ensured proper filing and maintenance of confidential records
- created spreadsheets, composed correspondence, managed databases, reports and documents via, desktop publishing (using MS Word and Pagemaker) and assisted in edition (page set up) for the publication works;
- prepared contracts, conventions and agreements of the indian and foreign researchers (working out their duration of stay, indemnities, conveyance and transport conditions in compliance with their sponsoring University
- assisted the researchers in preparing (developed presentations) their project reports and assisted the conveners in research meetings, seminars and conferences (national and international)
- organized bi-monthly colloquiums, prepared brochures, invitations, communicated and coordinated with off-set printers so as to publish the abstracts and papers of the special guests and participants
- scheduled all executive level meetings, missions and travels of Director, Executive staff and Researchers
- handled the business travels and missions (national and international) for Director, Executive staff and Researchers - reservation of tickets, transportation, accommodations etc.
- maintained the stock register for office stationeries that includes requisition of quotations, placing orders and distributing them to the users
- quality checked the facilities at premises and took surveys for customer satisfaction.

M/s P.C. Malpani & Co., Pondicherry. October '96 to July 2000
Secretary

Provided administrative support for two regional Managers in this successful organization dealing with all kinds of Aluminium.

Contributed to a wide variety of administrative functions, supported all director-level communication processes. Developed internal correspondence that facilitated effective communication and transfer of information between the regional and branch offices.

- Handled independently the office correspondence
- Ensured proper filing and record keeping accurately
- Served as an information point, scheduled meetings and appointments
- maintained calendars, schedule appointments, receive visitors, screen calls and mail (Outlook), answers routine and often-complex inquiries for Administration
- dealt independently the sales and service support enquiries and maximized customer satisfaction and increased the customers of the company
- Prepared invoices and bills for selling and transferring the orders
- managed databases and created reports
- prepared the salary statement and vouchers
- Kept records of personal, leave and overtime accounts of the office staff
- Prepared daily account statement.

M/s Pondicherry Tourism & Transport Development Corporation Ltd.
Pondicherry. May '93 to September '96
Accounts Assistant performed day-to-day accounts operations, providing fundamental support to the Accounts Manager and Assistant Manager (Accounts) and managed 19 cafeterias.

Managed accounts payable, receivable and payroll. Oversaw administrative budget. Assisted in preparing of expense reports and credit card/bank reconciliations and actively contributed to the preparation of final accounts. Placed orders, maintained stocks and manage purchase of all groceries and provisions for the 19 cafeterias.

- maintained the petty cash book, ledgers, cash book and bank book of the cafeterias
- prepared day report for the Accounts Manager
- updated electronic versions of accounts and record keeping by accurately entering information in a timely manner consistent with the daily statement of accounts
- maintained stocks and stock books for all the cafeterias
- verified the daily income & expenditure statements of 19 cafeterias, 4 canteens and a restaurant, checked the purchase bills and sales invoices submitted by each Unit In-charge
- placed orders for groceries, vegetables & non-vegetables and quality checked them
- inspected periodically to verify the hygiene and quality of food prepared at units
- educated employees in the quality of service and satisfaction they should need to provide the customer and trained them to maintain the cafeterias. Supervised clerical staff of cafeterias, canteens and restaurant so as to make sure that everything is performed in compliance with the Company's Standard Procedures and Policies.
Rosary Foundation, Pondicherry April '89 to April '93
Secretary

Performed all administrative tasks of the charitable institution for the Director and Manager, supervised the daily wage workers in production of rosaries; worked as a consultant for the poor and workers engaged in the production of rosaries in their social and professional life.

Prepared daily statement to show the production of rosaries, placed orders and maintained stock of rosary beads, managed the advances received and repaid accounts of daily wage workers, disbursed salary and wages to the staff. Maintained daily accounts receivable and payable and sent the report to the Accountant.

- maintained the petty cash book, cash and bank book
- managed daily bank transactions of the institution
- updated daily accounts and kept records updated accurately
- maintained stocks and inventories
- prepared invoices, purchases and sales orders and sent to the Manager for approval
- supervised the workers for the efficiency and targeted daily production
- conducted review meetings with the workers and served as an intermediate between the management and the workers.
- spent time with the workers and family, identified their strengths and weakness, advised them so as to promote them in social as well as professional life

SOCIAL EXPERIENCE
Borne-to-help since 2001
www.bornetohelp.net since 2003

To help people in any difficult situation of their life is my social ambition. I started counseling adults and adolescents in the year 2001 especially for students. Since 2003, our web site www.bornetohelp.net is available to everyone, providing excellent counseling and expert solutions to all kinds of problems in day to day life.
borne-to-help is a simple but safety roof for everyone who comes under its shade. At borne-to-help, starting from stress management to personality development, it gives best assistance to improve self-confidence, to cherish relationships, to pass through adolescence. It guides through face to face meeting, telephonic discussion, email and chat. It clarifies and improvises anyone's social and professional life.
As a part of borne-to-help, we help poor and people below poverty line. It is done through after visiting orphanages and social organizations and making sure that our help meets the real people who are in need. Often we pay visit to villages which are nearby or in the boundary of different churches, temples and provide food and clothing. We develop a general awareness in them towards a healthy and green environment which is nature-loving.

Personal Details
Date of Birth: 27.05.1969
Nationality: Indian

Language Proficiency:
French: Read, write and speak
English: Read, write and speak
Tamil: Read, write and speak
Hindi: Read, write and speak

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