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ICT/DBA/IT DEVELOPING MANAGEMENT / CONSULTING:
Regional ICT Specialist, Process Re-Engineering,
Database Administration, ORACLE Certified, Visual FoxPro and HB++ Programmer

Multifaceted, pragmatic, and driven professional that will utilize excellent skills and a passion for analyzing business needs, negotiating contracts, evaluating requirements, and custom designing strategic solutions to complex applications. Thrive in both independent and collaborative work environments. Ability to rapidly achieve organizational integration, assimilate job requirements and introduce new technologies, ideas, concepts and methods. Fuels teams in the launch of leading-edge business solutions driving record-setting accuracy.

 Leveraged ability to analyze systems and databases creating and environment of safety and soundness complying with client satisfaction and competitive advantage.

 Demonstrated record of success in global operations management. Creative problem solver; with ability to drive revenue growth, resolve conflicts, improve morale, and consistently exceed goals.

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Organizational Development * Procurement & Purchasing Systems & Hardware * Operations Management * Business Development * System Analysis * MIS Administration * Inventory System Control * Team Management * Regional ICT Management * Regional MIS Management * Regional Database Management * Regional Network Management * Analyst Programmer
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PROFESSIONAL EXPERIENCE

FINCA INTERNATIONAL, INC., Kampala, Uganda * 2004-Present
NGO dedicated to alleviate poverty globally by providing the poorest with loans with very low interest in order to cooperate and improve developing in third world countries. FINCA Int. has affiliates across the globe: Africa, Eurasia, South and Central America and the Caribbean; currently transforming into Private Entity or Bank.

ICT Specialist for the African Region (2004-Present)
Responsible for bringing the Country Programs and Regional Office into a more advanced level of systematization so that the Organization can operate like Regulated Deposit Taking Institutions (MDI) under principles of safety and soundness. Supervising the correct operation of the system including the decentralization of branch operations, Implementation of cash centers, the incorporation of add-ons applications. The installation of teller for savings mobilization and repayments, cash management, planning and budgeting systems, incorporating into the system new financial products configuration based on the methodology such as individual lending and savings, and finally the installation of a network at regional level to consolidate financial data from the country programs in a Data Center. Arrange interviewing to IT personnel or IT managers for the country affiliates.

Database Administrator DBA (2004-Present)
Responsible for the installation of HP, Compaq and Dell Servers in Windows 2003 and installation of SQL 2000 Server. Also the configuration and replication of SQL database system within all our branches, upgrades from Visual FoxPro Database to SQL Database using DTS to
OMAR A. OTERO E. * Page 2 * oteroomar@yahoo.com
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DBA Professional Experience Continued…
Transfer Data from *.DBF Files to SQL. Creation of Transact SQL Scripts to solve problems or use as reports.

Supervise installation of wireless Networks system and Structure Cabling installation in new branches. Developed several programs in Visual FoxPro able to access SQL database to support or correct problems in the system, or add on programs with new features, create backup policies and procedures and purge the system. Also dedicated to view and supervise correct processes follow ups through the implementation of proper process mapping.

Key Accomplishments:
* Implemented Portfolio & Accounting system, processes and procedures in Afghanistan.
* Implemented new system upgrade in Uganda in order to comply with Central Bank Regulations. FINCA Uganda was the first MFI to obtain a MDI license in Uganda.
* Implemented in DRC Congo Portfolio, Tellers, Savings, Accounting and Banking modules, perform system modifications and developed new applications with biometrics recognition system in order to insure security and prevent fraud. Also proposed new processes and procedures and build and IT structure that put FINCA DRC Congo as one of the fastest growing FINCA affiliates in the world.
* Implemented successfully a whole MIS system in Malawi and Zambia.
* Invented a new system to monitor transactions to a very detailed level in village groups (group lending) through the usage of PDA's (Personal Digital Assistant). To be able to track individual repayments per group members, savings and money transfer to pay loans within group members, to help identify good or bad members, track attendance of the members/loan officers to group meetings.

Awards & Accolades:
Since 2004 rated with "Above Expectations" in every semester evaluation done by Management Team in Washington DC Main Head Quarters.

MICROFINANC SOLUTION INC., Guatemala, Guatemala (2004-2005)
Company bought by FINCA Int. appointed to developing and marketing of the MIS system.

Africa Regional Manager for MFSI (2004-2005)
Implemented systems in different countries around Africa and Middle East, also responsible of the MIS System Selling, Consultancy, Testing, Programming and Support.

Key Accomplishments:
* Installed the MIS system and trained afghan staff to use it.

CRYSTAL CLEAR SOFTWARE LTD. (2003-2004)
Company dedicated to provide portfolio tracking system to small to medium scale MFI around the globe.

Analyst Programmer
Appointed to improve the already existing portfolio tracking system by making it compatible with SQL Server environment.

Key Accomplishments:
* Build capacity and knowledge within the staff to help on the transition of the system from a DBF data file environment to SQL Server.
OMAR A. OTERO E. * Page 3 * oteroomar@yahoo.com
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Professional Experience Continued…
ESMO INTERNATIONAL S.A., Panama, Panama (2002-2002)
Main Polo Club clothing distributor in Central America, South America and the Caribbean.

ICT Manager
Responsible of the management of MIS system and SQL Server databases.

Key Accomplishments:
* Developed and electronic magazine and invoice system in Visual FoxPro.

CECIC COMPUTER LABORATORY, Sto. Domingo, Dominican Republic (2001-2001)
Responsible of the maintenance, support and developing of Hotels Systems in the Dominican Republic, the company was also engage in the developing of a public government library application.

Lead Project Manager
Managing the analysis and developing of programming tools, create and design accounts payable and receivable applications for government institutions, maintain SQL Server databases.

Key Accomplishments:
* Developed a Library system for a Government Library.

LUMICENTRO INTERNATIONAL, Colon, Panama (2000-2001 / 1994-1998)
The leading luminary distributor company in Panama, Central America, South America, the Caribbean and Mexico.

System Administrator / Developer / DBA
System maintenance - Creation of diverse platform applications based on client needs - Development of Accounting software (account payables and receivables), Invoicing, Inventory and Warehouse system in VFP - Designed a Payroll system including time keeping by registering on a Wedge Bar Code Reader with ID card in VFP. - Maintain a system in SCO UNIX Platform and developed several software's for it. Worked with Dummy Terminals connected to a multiple serial ports. Installed, configure and manage a Mail Server in SCO UNIX.

Key Accomplishments:
* Developed an MIS system for Mexico branch, including accounts payable, accounts receivable, invoice system, and inventory system.

SPORTZONE S.A. (TIMBERLAND), Colon, Panama, (1998-2000)
Distributor of Timberland footwear and clothing across Latin America and the Caribbean.

System Administrator / Developer / DBA
Create an Import Export system with images invoice display. Create graphics designs with Mac computers. Install, configure and administer a Mail Server on site.

SECURITY INTERNATIONAL, Colon, Panama, (1992-1994)
Main distributor of K-Swiss, Nike, Reebok, Fila and PAT across Latin America and the Caribbean.

Computer Programmer
Support, modify and create applications for the MIS and an inventory system with working with barcode technology.

OMAR A. OTERO E. * Page 4 * oteroomar@yahoo.com
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Career Note: Prior experience including CASA BLANCA S.A., IT Manager, PANAMA CANAL COMMISION, Student Assistant. Details will be provided on request.

EDUCATION, LANGUAGES & CREDENTIALS

BS, Computer Science
Universidad Sta. Maria la Antigua
BS, Science
College Abel Bravo

Training & Development
Certified SCO UNIX Introduction * Certified SCO UNIX Administration I and II * Certified ORACLE 8 DBA * Certified ORACLE 8 Database Modeling and Complex Designing * Certified ORACLE 8 SQL and PL/SQL

Language Proficiency
English (Native), Spanish (Native), French (Learning)

TECHNICAL SKILLS
XBase Expert * Visual FoxPro Expert 6 through 9 * Expert in MS Office Applications and Tools * Expert MS Server 2000 and 2003 * MS Active Directory * System Backup Process

TRAVEL EXPERIENCE
Assigned to assist or work in many countries: Panama, Nicaragua, Guatemala, USA, Uganda, Afghanistan, Dominican Rep., El Salvador, South Africa, Tanzania, Democratic Rep. of Congo, Malawi, and Zambia; Very multi-cultural and easy to adapt person.

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Windows NT4.0, Windows 2000, Windows XP professional, home edition, Windows 2003 Enterprise edition server, Windows 2003 Standard edition server, Windows 2000 Advance server, Novell Netware LAN & Windows for Workgroup. RIS server, DNS server, DHCP server. Symantec server (NT, 2000, 2003 server),Rout
* MBA in Asset Management and Graduation in IT. * Proven ability to manage complex projects. * Building motivated teams to accomplish capital projects.
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Organizational Development •Procurement & Purchasing Systems & Hardware • Operations Management •Business Development • System Analysis • MIS Administration • Inventory System Control • Team Management • Regional ICT Management • Regional MIS Management • Regional Database Management
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