Resume - Senior management professional with extensive experience in Management & Operati...

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Professional Synopsis

„Ã Senior management professional with extensive experience in Management & Operations of IT & Telecom Networked Infrastructure and Systems, Managed Services, Information Security, Process Modeling, SAP Implementation, Consultancy etc across industry segments.
„Ã Extensive experience in leading the execution of technology strategy for various platforms, partnerships, and external relationships.
„Ã Extensive experience in managing operations of large information & voice transaction centers.
„Ã Recipient of a distinguished award and decoration from the President of India on the Republic Day 2001 for exemplary performance in project management during implementation and rollout of extensive IT & Telecom infrastructure.
Core Competencies

ƒÑ Leadership skills in managing large teams of engineers and technical resources gleaned out of extensive experience in such roles.
„Ã Excellent written, verbal communication as well as presentation skills
ƒÑ Process vision, consultancy, design, enhancement and transition strategies.
„Ã Adept at Technology Resource Administration with experience of forging strategic alliances & partnerships.
„Ã Management, Operations and Maintenance of Information and Communications Technology (ICT) Infrastructure in accordance with ITIL.
„Ã Demonstrated excellence in design and successful completion of complex IT-Telecom integrated projects including evaluation and deployment of systems, hardware, software, ERP etc.

Organizational Details

Almoayed Group (JULY 2007 ¡V TILL DATE) http://www.almoayedgroup.com/
AG is a leading IT and Telecom Systems Integrator at Bahrain

Designation: Chief Technology Officer

Roles and Responsibilities

* Lead the formulation of organizational strategy and vision with regards to future path of AG in terms of technology and align it with international standards as well as with intermediate and long term future market trends.
* Promulgate the vision of the Board on all issues with regards to technology in Bahrain as well as international operations across other countries/geographies.
* Consolidate all technical delivery departments of AG in Bahrain as well as other international locations under one umbrella with uniform organizational structure and processes.
* Develop organizational processes with primary emphasis on technical delivery as well as customer support.
* Represent AG with regards to technical delivery during setting up of International Associations and Partnerships.
* Represent AG at various International Seminars and Conferences, thereby promoting as well as enhancing organizational visibility, value and growth.
* Represent AG on all issues regarding Technology during business interactions of major turnkey projects
* Mentoring and supporting the development of strong and enthusiastic delivery teams across the organization.

RadioCity 91.1 FM (JULY 2006 ¡V JULY 2007)

Designation: Vice President ¡V IT (reporting directly to the CEO)

Roles and Responsibilities

* Head all aspects related to Technology (IT, Networking & Broadcasting) of 20 stations/cities within the organization.
* Provide vision, conceptualize and direct the future path with regards to technology within the organization
* Lead a team of IT, Broadcast as well as Sound Engineers to ensure operational health of the technological infrastructure
* Lead roll out of new technological initiatives including an MPLS based WAN across all stations, which is to be the backbone for process optimization as well as the ERP platform of SAP.
* Implementation of SAP across 20 stations/cities within the organization.
* Plan and ensure execution of the installation of broadcast and IT infrastructure for new stations at multiple cities within the country
* Interact with technological leadership of broadcast firms and consultants outside the country for strategic partnerships.
* Establish and maintain Network/IT Systems usage, maintenance and security policies
* Work out the network and IT Infrastructure designs and implementation decisions
* Knowledge Management, Team buildup and Training

BHARTI AIRTEL LTD, Enterprise Services (Corporate) (AUG 2005 ¡V JULY 2006) www.airtelenterprise.com

Designation: Senior Consultant, IT ¡V Telecom Systems Integration (reporting directly to the CTO)

Roles and Responsibilities

* As part of the team driving the joint partnership between Airtel Enterprise Services and IBM Global Services, extend technical consultancy service to major enterprise customers. The partnership between Airtel and IBM is structured to provide combined IT and Telecom Managed Services from a single window in which IBM provides on-demand IT services through command centre, managed hosting, application management as well as Universal Management Infrastructure whereas Airtel provides the telecom infrastructure to support the same.
* The role entailed interaction with CXOs and other top management staff of premier corporate organisations in order to understand their existing Information & Communication Technology (ICT) infrastructure and thereafter design and propose a value based optimised solution, which could lead to substantial cost savings as well as operational efficiency and Disaster Recovery options.
* Lead a team of consultants and drive the IT-Telecom integration efforts of premier corporate organisations within the complete southern region of India (Karnataka, Kerala, Tamil Nadu & Andra Pradesh)

INDECOMM GLOBAL SERVICES, (JULY 2004 ¡V AUG 2005)

Designation: General Manager, IT Infrastructure & Information Security (reporting directly to the CTO)

Roles and Responsibilities

* Complete responsibility for the Operation of Network Systems and LAN comprising of around 500 terminals and workstations at Bangalore.
* Project Management & Rollout. Managed build up of IT Infrastructure for a 400-seater BPO facility at Mysore.
* Apart from up-gradation of existing Infrastructure at Bangalore, completed setting up IT & Telecom Infrastructure for 100-seater Call Centre in Jan 2005 by use of TDM, IP Telephony, IP-PBX, as well as VPN circuits.
* Implementation of Business Continuity Plans (BCP), Disaster Recovery (DR) plans and Information Security Management System (ISMS).
* Facilitated the accreditation of the company with BS 7799 (ISO 27001:2005) certification for Information Security by British Standard Institution (BSI) during Apr 2005.
* Capital Expenditure & Operational Expenditure planning, Budgeting & Manpower Planning, Vendor management and Procurement of Systems for Project Rollout
* Management of Network Maintenance, employee training & development.

Education

MBA (Operations Management)
B.Tech (Electronics and Telecommunication Engineering)
M.Tech (Information Warfare and Missiles Technology)
Graduate of Indian Military Academy
B.Sc

IT & Telecom Branch of Defence Services

Dec 2002 ¡V July 2004 as General Manager, Telecom Company

* Reported upon by over 500 engineers and operations staff, the responsibility entailed extending telecom support to more then 60000 personnel.

* The telecom company comprised of the following groups, the heads of which reported to me directly.

* Group in-charge of engineering activities including installation, operation and maintenance of the extensive IT and Telecom Networked Infrastructure including INTRANET & WAN within the sector.

* Group in-charge of the Operations of Information Transaction Centre. The information transaction centre conducted voice and data based transaction of information for the complete sector.

* Group in-charge of Information Security, Equipment Maintenance & Repair, Power Supply, Transport Fleet, Administration, Accounts, Training, and HR management including appraisals, remuneration and documentation.

Dec 1999 ¡V Dec 2002 as Deputy Director at Defence Research and Development Organisation, DRDO

* Headed the department responsible for complete IT & Telecom Infrastructure of the DRDO installation.

* The IT infrastructure comprised of an extensive LAN including one supercomputer within the six story building at Chandigarh as well as WAN based data linkup with Delhi, Manali and Srinagar.

* The Telecom Infrastructure comprised of voice and data based communications network between DRDO centres located at Delhi, Manali, Ladhak and Srinagar as well as 50 observatories spread around J & K, Ladhak, Himachal Pradesh, Punjab and UP.

* Orchestrated the major project of installation and activation of 20 remote telecom stations through a project team of around 100 engineers. The data collected at the unmanned stations were configured to be automatically up-linked up to INSAT Satellite through which it was received at the Earth Receiving Station located at the R&D Centre, Chandigarh for further online analysis using the super-computer systems.

* Managed the project for development of Fuzzy Logic based expert decision support software system, along with IIT Delhi.

July 1997 ¡V Dec 1999 as the Senior Staff Officer, Computerised Simulation & Wargames

Senior Staff Officer of the task force involved in Process Modelling and development of the software based Computerised Wargame Systems through the Institute of System Studies and Analysis, New Delhi. Computerised Wargame Systems are used for online simulation of C4ISR based battle situations. The simulation is done using WAN based data connectivity across a region, thereby providing a potent media for training military commanders in decision making while under pressure.

Dec 1987 ¡V July 1997 as the Company Commander, Telecom Company

Headed the management of a telecom group of around 200 engineers and telecom staff. The group was responsible for operation of an extensive IT & Telecom network spread around multiple regions across the country and provided telecom support to more than 40000 personnel.

Dec 1983 ¡V Dec 1987 as the Second in Command, Telecom Company

Responsible for voice and data based Operations of Information Transaction Centres as well as installation of mobile/static telecom networks.

Publications

Authored three research papers on the subject of algorithms for software-based expert systems for process modelling and optimisation of operations, which has been published in various scientific journals.

Professional Affiliations

Member of the Institution of Electronics and Telecommunication Engineers (IETE)

Personal

Date of Birth: 2nd Feb 1963
Nationality: Indian
Married with one child (age 11)

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