Resume - Preliminary 35 hours PDU trained PMP with MBA in Telecom Management plus Bachelo...

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Project Management Specialist
Experience Profile
Preliminary 35 hours PDU trained PMP with MBA in Telecom Management plus Bachelor in Engineering (Electronics & Telecommunication), A well established professional in the information technology sector with 10 years of project Program, delivery management expertise combined with multiple tasking, and seven years of Project Manager, Knowledge Management developer, technical architecture Management, and business process improvement experience. A skilled team leader with good communication and knowledge sharing skills which have contributed to the personal successes enjoyed resulting in continuous advancement to positions with increased management responsibility
Skills and Experience
Knowledge Management
* To make sure the sales force is all "in the loop" in KM Process.
* To make sure that their customers are fully informed
* To Share Best Practices and Sales Techniques to Management and Team.
* To Collaborate on Cross Selling Opportunities and Communicate Sales Leads to increase revenues
* To Perform Client Follow up "On Behalf Of" the sales contacts.
* To Profile Clients, Perform Market Research & Customer Satisfaction Surveys time-to-time.
* To Profile Employees for Mentoring and Knowledge Sharing with HR an other department online.
* To Develop Mid-term Estimates on Sales Forecast (Internal & External) clients.

Delivery Management
* Senior management function overseeing & domestic project and program managers and the successful execution and delivery of projects;
* Risks and issues management, scope control, quality of final project deliverables;
* Business unit budget responsibility for all committed projects;
* Client relationship management, contract management and invoice review;
* Knowledge sharing, Transfer and mentoring junior project managers, quality assurance and CMM Level 3, ISO certification;
* Conducted client feedback surveys and analyzed client satisfaction results;
* Conducted project post-mortem and feedback to identify best practices and methods development;
* Managed monthly report card of project progress and variances, corrective actions and recommendations
Project Management
* Project Management Professional – PMP 35 hrs training certified.
* Information systems, systems integration, planning, leading, controlling, 19 years experience;
* PM execution, mentor and knowledge transfer to project and program managers, delivery management functions, project management office set up and management, program management;
* Accountable for multi-million dollar project budgets, contract management and invoicing;
* Experienced human resource manager - team sizes ranging from 30 to 250 employees including project and program managers and/or sub-contractors;
* Full software development life cycle (SDLC) experience, product development, business process re-engineering, change management and operational audit experience;
* Currently company follow-up "Agile Software development Process" with CMM level 3
* Support to Marketing and sales teams.

Technical Summary
* Superior capabilities using Microsoft Project – experienced in Program and Project Managers, familiarity with Primavera.
* SDLC Process (Agile Methodology) Protocol, Telecom base software Architecture, Design, Mediation x.25 (Legacy system), Mediation Billing, NMS (Network Management System, Web Embedded, E-commerce,.

Work Experience:

ValueFirst Messaging Pvt. Limited- Gurgoan (India) As Delivery & PMO Head
Since Sep'2007 to 31 Oct 2008 ( Now in Transition period)
ValueFirst Messaging Pvt. Ltd is Mobile Virtual Network Operator (MVNO of Enterprise Data services)
ValueFirst acts as a virtual mobile operator, with a clear focus on SMS messaging. The ValueFirst Mobile Messaging Platform has direct access to the SS7 international signaling backbone; used by every Mobile operator and accordingly every GSM handset worldwide now becomes accessible. In addition, ValueFirst can combine signaling information from the mobile world with innovative applications running concurrently on its own IT applications platform and thereby pave the way for mission-critical international messaging services. Value First's Mobile Messaging Platform also provides support to 3G networks and the future

Multimedia Messaging Services (MMS) based services. Broadband support can be provided to messaging services, for example to allow enterprises an immediate and independent access to their customers.

Notable Contribution:
1. Program Design, Implementation and Management
2. Customization Project delivery to include requirement capturing till delivery.
3. Engineering Product delivery
4. Technical Operations
5. Team building & development
6. Supervision
7. Accountabilities
8. Customer interaction
9. Budget & cost control management of projects
10. Risk & Control management
11. Resource Management and allocation resources in projects
12. Maintain SLA's for customers
13. Heading International client and contribute to delivery as international standard

As a responsible person, I Follow Up designed to tackle the KM needs of a clients & company one at a time and build on the work of each to creating a robust and highly useful platform along the time schedule of the client. By taking an incremental approach to the implementation of a knowledge management program,

Follow Up enables a company to grow as it learns what the company needs and what aspects work best. Instead of asking a management team to sit down and decide all aspects of their platform ahead of time.

FollowUp accommodates the reluctance of mangers to take big risks while leveraging the enterprise's natural learning curve encouraging to point the way to what features and information flow would work best.

SDUK Limited –( India & UK) As General Manager –Software Development
Since Jan 2004 to Aug 2007
SDUK Limited having over three decades of experience in operating Government licensed lotteries across India and National Lottery Commission (NLC)-UK. SDUK also running successful Software development department to design software for domain of Gamming, Casino and betting, which export to Europe and USA and other part of the country? SDUK all designed Software is fully compatible for ITV, Mobile, Contents Management, SMS gamming etc, etc.

Notable Contribution:
* Re-engineering of legacy software
* Re-designing of Architecture
* Data mining with SPSS version 4.6 to get statically and MIS reports
* Integration Gamming / Lottery with ERP application
* Peoplesoft as Back office and Peoplesoft CRM implementation
* Database migration from MY SQL to ORACLE 9i
* Implementation of configuration manager all over 17000 thousand terminal at India and 30000 client end at UK, include Scotland.
* Adopted CMM level 3 methodology
* Adopted IEEEE testing standard of ONLINE software development and IT infrastructure.

Project Name: ITV Integration for ONLINE Gamming software:
ITV Project Synopsis & Description:
Java TV technology for digital television receivers is based on the Java™ platform, which consists of the Java virtual machine (JVM™) and several reusable libraries of code in the Java programming language. The Java TV API is a standard extension to the Java platform and provides reusable, television-specific libraries.

Feature in Application:
* Advanced Television Systems Committee (ATSC)
* Cable Television Laboratories (CableLabs)
* Digital Television Industrial Alliance (DTVIA)
* Digital Video Broadcasting (DVB)
* Home Audio/Video Interoperability (HAVi)
* Open Services Gateway Initiative (OSGi)

Client: Confident ional
Environment: Widnows 2000/ Sun Solaris/ Linux
Protocol: Mutiple, SS7, Relay Frame, TCI/IP
Language: J2ee, JVM, Personnel JAVA, Perl, XML, Top Secret, SCI, Secret
Clearance –. NET, and Advance Java Interfaces of ITU/IP based
Database: Oracle 9i SOA
.Net Framework Process: Team Foundation Server (Microsoft) & Sun Solaris
Project Name: Grail Integration with ONLINE Software
The Grail a functional intermediate language for resource-bounded computation
Grail (Guaranteed resource allocation intermediate language) is a small typed functional language which is designed to using as an intermediate language during the compilation process from the language described in SDUK to Java byte-code. It is intended that Grail should target a subset of the Java Virtual Machine instruction, the translation from Grail to JVM byte-code be a straightforward task; furthermore, it is easy to convert suitably formed Java bytecode back into Grail. The Grail language represents many of the JVM directly as primitive operations while hiding details of the usage of the JVM stack and JVM local variables.

Client: Confident ional
Environment: Widnows 2000/ Sun Solaris/ Linux
Protocol: Mutiple, SS7, Relay Frame, TCI/IP
Language: J2ee, JVM, Personnel JAVA, top Secret WITH. NET FRAMEWORK, SCI,
Secret Clearance -. NET, Perl, XML, and Advance Java Interfaces of ITU/IP based
Database: Oracle 9i SOA

Project Title: Behavior Detection System
Development & Design Life Cycle: 18 Month
Emerging approaches to dealing with Three Major consumer protection threats.
A new generation pf "Behavior detection: technology means that more and more financial abuses will be detected in the early stages as they are happening, rather than long after a consumer's money is gone and the often unwitting company's reputation is harmed. Behavior detection technology untangles the Web's of complex behavior that lie behind such problems as money laundering; stockbroker's fraud and investment marketplaces price manipulation.

Client: NASDAQ
Environment: Widnows 2000
Protocol: TCI/IP
Language: J2ee and Advance Java Interfaces of ITU/IP based
Database: Oracle 9i.

INFOSERVE India Pvt. Limited (India & Germany) As Business Analyst
Since June 2002 till Jan 2004
Its suite of services aim to meet the unique requirements of organization, from business consulting, developing custom solutions, implementing packaged solutions (Application Implementation), to outsourcing and managing applications to developed for the National & International clients.
The company is into:
 Telecom Software Products and Projects.
 Enterprise Software Solutions & Customized
* Application development for Corporate, Government
* Customized Application development for Finance Companies,.
 CAD/CAM & CAE
Telecom, CRM Solutions, Data Management Solutions, Mobile(GSM & CDMA) based higher end solutions.

Job Description.
* Requirement and Design Analysis and Solution Planning
* Strategic Business Planning, Competitor Analysis & Product Mapping
* Business Development for Software Solutions & Projects.
* Project Management & Analysis
* Management, Development of Team Members & Customers.
* Developing profitable relationships and Presentation to Senior/Top Level Management in existing and new customers.
* Develop and lead implementation of Professional Technology Proposals.
* Handling a Team of sales & support Executives.
* Database management for analysis of Potential and existing customers, ensuring penetration in Major accounts
Project Development:

1 ) Project Title: TCAP Rel6.0 project
Client: TeleKOM-Dussledrom-Germany
Environment: Sun Solaris(Sun Blade 100) & Windows 2000
Protocols: TCAP Rel. 6.0 according to ITU-T, ANSI standards
Description:
Testing of TCAP Rel. 6.0 according to ITU-T, ANSI standards, as well as for redundancy, distributed, SME and Load tolerance features passed through treads pass on. Net technology. There is architecture design based on. net components and interfaces works on Sun Solaris.
Role:
->Study QTP of TCAP For ITU-T, ANSI Specifications.
->Developing Message Parts for different TCAP Service. net API's (Request, Indication)
->Developing Scripts Using STATE tool Provided by Hughes
-> Writing Scripts for identified test Plans.

2 ) Project Title: SS #7 Offline Analyzer
Client: Fujitsu India Telecom Limited
Language: C,VB.net
Environment: WindowsNT,SQL Server 7.0
Protocols: ITU-T Q.701-Q.707,Q.763 Series of Specifications
Duration: 5 months
Description:
This application decodes and displays the SS#7 messages (MSU,LSSU,FISU) offline from an input binary stream which contains the SS#7 frames in compliance with ANSI-ITU standards. Analyzer displays in a simple GUI the summary and the detailed View in different planes.
The summary view displays,for all the frames:
Frame No.,length,BSN,BIB,FSN,FIB,LI,Format,Destination/Origination label,SLS and type of the SS#7 essage.The detailed view displays,for a selected frame:an easy-to-understand information of MTP2,MTP3,ISDN User Part etc.parsed according to the ITU-T specs.

Numen Technology India Limited – Ahmadabad ( As Project Manager)
(April 1997 to May 2002)
Job Profile:
* Extensive use of specialized software & application Software.
* Application Engineering based Business development involving Software enabled Project Proposals and Technical Business solutions.
* Interaction with American & German technology partner corporations which were leaders in their respective fields.
Notable Contribution
* Intelligent Billing System
(IBS convergent billing, customer care and back office software for IXC, CLEC, EBPP, ISP, ASP,. Net,, wireless and Internet services)
* International Signaling Transfer Points (Global Reporting System (ISTP-GRS)
(The objective of ISTP-GPRS is to provide WorldCom with a platform to integrate data from International Signal Transfer points that is base on different Protocol and Devices like SS7, C7, MPI and EMI on x.25 bandwidth. To provide WorldCom with web and client server based reporting system to allow global distribution and access to ISTP Utilization, Congestion, Throughput, Benchmark and Capacity information.)
* Mediation Server (x25/x.400)
(The Mediation Server collects the data in the form of CDR's from various switches and other devices, in different format. CDR's (Call Data Records) received from a particular switch are in a format, which is specific to a particular type of switch or device. The CDR's can be received in BINARY format as ASCII format. The structure of a CDR received from one switch can be different from the structure of a CDR received from another switch. The CDR data received is converted to a Universal Format (Numen standard format) and dumped into a Central Database. The Mediation Server has different components performing different tasks. It is compatible with ITU architecture with x.25 and x.400 connectivity, data response time is 3000 CDR per Second on x.25 connectivity. It is multi layer design.)
 Network Management System
NMS also marks a considerable change from traditional network management products in its focus on services versus infrastructure. In the past, NMS's focused on how the network topology was configured, and then attempted to divine the status of services based upon the status of routers, switches and servers. NMS focuses on the services themselves, such as e-mail, web servers and databases. By measuring the performance and availability of these services, one can more closely capture the experience of the end-users.

Additional Experience…

1. Jan 1995 to March 1997 SOTAS India Inc. (Gurgoan & USA) As Project Manager
2. February 1994 to December 1995 in IEC Software Limited as Project Head & Engineering Specialist
3. Jan 1991 to January 1994 in Group4 India Limited as Corporate IT Manager
4. Nov 1989 to Dec 1991 in Usha India Limited (ITIL) as Programmer then later become as IT Manager (Software Delivery)

Professional Qualifications
ENGINEERING
 B.E. (Electronics) -1989 – REC Indore
 Diploma in Computer application& science – 1990 – GSITES - Indore
 Pursuing SUN Certificate ( Not Yet Completed)
MANAGEMENT
 B. Com (Economics) – 1993 – Vikram Univercity
 MBA (Telecom Management) –NIMS -2008
PROJECT MANAGEMENT
 PMP 35 hrs certified. – 2008 (April)
Personal Details
DOB: Jan 5, 1968

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