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Resume #77849

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OBJECTIVE
To obtain a senior position as a software quality assurance manager

SKILLS / COMPETENCIES
* Created Policies and Procedures to Ensure Quality
* Administration of code repository
* Managed up to 6 Quality Assurance Engineers
* Build and verified contents of Software Builds in a C, C++, Java and shell environments
* Managed build releases through TFS, CVS, VSS and Subversion
* Setup and managed Apache servers within a test environment
* Established and controlled Software Branches
* Assisting with merging of problem fixes and enhancements
* Development and preparation of Software Release Notes and Documentation
* Development and maintenance of Software Release Matrix
* Assisting development with development builds
* Definition and modification of Development Tools
* Security and Administration of Development Tools and Software Configuration items
* Development and Maintenance of Internal Web Pages
* Developed tools to fully automate the build process
* Managing & Tracking Customer/Test & Development Databases Test automation
* Developed and Documented Regression Test Plans and Automating Regression Tests
* Generated scripts in SQL server for grey box testing
* Execution of Automated Regression Tests
* Development and Maintenance of Test Scripts
* Diagnoses and Troubleshooting Automated Tests

Performance & Load Test
* Developed Performance Test Plans
* Developed Performance Test Scripts Utilizing Visual Studio, TFS and QuickTest Pro for over 70 web sites
* Developed Automated Testing by means of VBScript's
* Trouble Shooting and Maintenance of Performance Test Scripts
* Assisting in the Definition of Performance Characteristic
* Testing System Performance Under Load Conditions Employed by OpenSTA

PROFESSIONAL EXPERIENCE

KROLL FACTUAL DATA, Loveland, Colorado May 2007 - December 2008
Quality Assurance Manager
Possess a sound background in software development life cycle, project management, strong QA management experience, a strong knowledge of software quality assurance methodologies and best practices, and experience in the delivery of multiple large scale software projects simultaneously. Implemented best practices and consistency across development teams within the organization and supervised the testing for an entire suite of applications across multiple business units and work to establish an overall Quality Management Center of Excellence. Manage a team of six quality assurance engineers and managed the day to day operations of the staff. Interviewed and hired employees with the right skill sets to manage the job requirements. Configured and managed system specification analysis, designed and implemented testing methodology, test plans, test scripts and generated test reports. Design and adhere to project test schedule set by development requirements. Scheduled and managed projects to meet or exceed release schedule.

TRIPLE CREEK ASSOCIATES, Greenwood Village, Colorado 2005 - 2007
Quality Assurance Manager
Manage up to two quality assurance engineers. Responsible for the day to day management of operations and staff. Interviewed and hired employees. Generated project standards and short term priorities to conduct and meet testing quality, productivity and performance standards. Put into practice a defect tracking system within the organization as well as defect review process. Installed and implemented Quick-Test Pro and OpenSTA for load testing. Developed test scripts for manual and automated testing. Utilizing QuickTest Pro generated automated tests for regression testing. Scheduled and managed projects to meet or exceed release schedule. Identified requirements and generated assignments for functional test projects. Managed software releases on multiple servers utilizing Visual Source Safe and Subversion.

C0CREATE SOFTWARE INC., Fort Collins, Colorado (formerly Hewlett Packard) 1996 - 2002
Lead Quality Assurance Engineer
Lead and develop a software QA team in a global scenario. Lead up to 10 QA engineers in a national/international environment. Tested localization for multiple languages and worked with outside resources to manage the testing. Tested customer-related issues by developing a white box case scenario and then implemented the test case into a black box environment for continued testing. Created, managed and implemented quality assurance procedures on a worldwide scenario. Set and defined release criteria for all phases of software development of four modules in a multi-faceted development department. Provided technical support to customers, through the International Helpdesk, for software applications and aided in troubleshooting IP-based networking protocols and repairing hardware failures on PCs and HP-UX and Linux machines in a LAN/WAN environment. Trained, managed and mentored 10 new employees. Created and developed training manuals covering installation and support of products.

Increased white box and gray box test scenarios by 100%. Successfully created test scenarios, QA plans, and implemented worldwide plans by soliciting the assistance of several departments. Mentor two individuals in creating white box JUnit tests, which resulted in a 37% increase in JUnit test coverage of the business logic area of the software.

HEWLETT PACKARD, Roseville, California 1996
Escalation Engineer
Managed the implementation of Information System Design department in configuring and setting up Local Area Network / Wide Area Network connections for a new escalations department. Provided phone support and worked with vendors in procuring parts and materials for the Customer Engineers.

EDUCATION
BSB/IS - Business Management and Computer Information Systems, 2002
University of Phoenix, Englewood, Colorado

CERTIFICATES
Test Automation Strategies and Architectures (IIST) 2007
Managing the Software Test Organization (IIST) 2007
Software Quality Assurance Methods and Techniques (IIST) 2007
Test Process Measurements and Improvement (IIST) 2007
ScrumMaster (CMS) 2005
Software Testing Essentials 2004

RECOGNITIONS
2008 Newcomer of the Year – Kroll Factual Data

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Environmental Health & Safety

Demonstrated expertise in the life cycle of software development. Proven success track in managing people, resources and processes within a worldwide organization while effectively building internal and external relationships. Have a credible track record in resolving customer-related issues

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