Resume - Telecommunications with over 30 years

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Resume #80282

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Security Clearance: TS/SBI June 2007 CI/ Single Scope Polygraph June 2005

Current Job Title Configuration/Database Management / Field Service Technician

OBJECTIVE: Highly experienced Technical and Support Help Desk technician with more than 17 years experience in diverse, dynamic network operations seeking challenging position in trouble shooting, maintenance and/or network management. Focused on providing superior customer satisfaction in network communications, telecommunications, data, voice, video, secure and non-secure networks.

QUALIFICATION SUMMARY:
* Compliant with DoD 8570.1 & DoD 8500 as IT II
* IASO Fort Gordon
* Over 28 years of progressive experience in Telecommunications
* Over 19 years of Networking Communication Systems
* Network Management and Control of Data, Voice and Video Telecommunications
* Over 4 years of Configuration/Database Management
* A superb written and oral communicator
* Demonstrated abilities as a Team Leader
* Thrives in fast moving dynamic growing environments
* Excellent quality skills and reputation with customers
* Self achiever with honesty and integrity.
* Received cash awards for improvement in ASID

TECHNICAL EXPERIENCE:
„X Managed and Maintained Network Operations of Secure and Non-Secure Networks
„X Maintained high level priority circuits for users
„X Instructed and supervised personnel on troubleshooting techniques
„X Managed, Supervised, Developed, and Implemented
„X Highly skilled knowledge of communications systems and techniques
„X Maintained a database with over 10,000 items
„X Maintained a database of over 1000 items for Distributed Common Ground/Surface System (US DoD) (DCGS) systems

EDUCATION and TRAINING
„X Completing degree with Strayer University in Computer Science
„X Comp Tia Security + Certified
„X ITIL Foundation Certified
„X Automated Systems Integration Database Advance course (ASID)
„X Automated Systems Integration Database (ASID)
„X SharePoint End Users Course
„X Organizational Unit Administrator (Active Directory Administration Course)
„X Information Assurance Computer Network Defense I & II
„X Comp Tia A + Certified Service Technician
„X Panavue/ Promina 400 & 800 Series Installation/ Maintenance Course
„X Hewlett Packard (HP) Openview
„X Unix Fundamentals

KNOWLEDGE of EQUIPMENT and PROGRAMS
„X Active Directory
„X ASID Database Program
„X Field Service Management (FSM) Database
„X Remote Services Delivery Support System (RSDSS) Trouble Ticket System
„X Remedy Trouble Ticket System
„X System Management Server ( SMS)
„X Administrative Tools under Windows
„X Cisco Routers: 2500, 2800, 3500, 4500, 7000, 7010, 7500
„X Automated Digital Network Exchange / Sequenced Packet Exchange
ADNX/ SPX Network
„X Encryption Devices: KG-94A/194A, KIV-7/19
„X Computer Equipment: Unisys, Hewlett Packard, IBM, Dell, Sun Stations
„X Computer Programs: MS Office 2003 & 2007, C++, Visual Basic
Work Experience:

GENERAL DYNAMICS, NS-DCS June 2000 to Present

* Developed and Maintained a Database/Configuration Management system of over 10,000 items
* Provided Service Desk Technician support for over 700 users maintaining 24/7 service throughout Europe
* Supported hardware & software services for 22 outlining sites with over 300 users throughout Europe
* Maintained hardware & software services for over 200 users at remote site
* Constructed a database of hardware & software for over 200 users with over 1200 items at remote site

Field Service Representative

* Field Service Technician supporting U.S. Army (C4I) Intelligence assets in Darmstadt and remote detachments throughout Western Europe.
* Maintains fiber optic and twisted pair LAN connectivity with over 1600 workstations and associated peripherals.
* Further duties involve the installation, configuration and maintenance of various PCs using Windows 98, 2000, NT, XP and Unix Operating Systems
* Harmonically systemized and developed strategic planning in troubleshooting various IT problems

Tech Services Representative

* Develops and maintains a database of all network hosts to include IP address, machine name, and path, location
* Software support includes the installations/configuration of Microsoft 2000, NT, 98, Exchange Server, and all office products
* Well versed in MS office that includes MS word, MS excel, Power Point, Outlook Express and MS Access etc
* Responsible for LAN/WAN Tier I, II, and III support for 22 sites in 5 countries throughout Europe
* Site administrator for Residential Field Automation System (RFAS) software, to account for manhours
* Experience with network and/or application performance monitoring, analysis and troubleshooting

Computer Science Corp. (CSC) January 1998 to 2000

* Managed DISN Network with IDNX & Promina tools and commands
* Developed skills with Panavue commands and procedures
* Controlled and managed digital, voice and data circuits with DMS, SNMP and X.400-500 protocols

United States Marine Corps (USMC) June 1976 to January 1997

* 20 years of combined assignments supporting various telecommunications equipment
* GySgt (E-7) Technical Controller Chief MOS 2823
* Managed and controlled 65+ personnel on various operations

** Additional Information is available upon request **

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Brief Description

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Attached herewith is my current RESUME. I would like to be considered for a suitable position in the fields of Applied and Analytical Chemistry, Chemical Process Design and Development, Environmental Engineering, and/or Project Management.

Successful manager of operations, projects and people.

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Environmental Microbiologist Phycologist

EHS chemical engineer

Environmental, Civil, Mining, other Engineering. Excellent people skills. Organization talent. Create entire programs/departments. Accomplish tasks quickly and accurately. Save dollars through efficiency. Easily adapt and understand new situations. Continually improve performance.

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Instrumentation & Control Engineering Trainer / Technical Instructors

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Telecommunications with over 30 years

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HVAC PROJECT MANAGER

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