Objective
Seeking a challenging position as electrical engineer or associated field in a company where I can use my knowledge as well as technical skills gained through Master Degree studies will help further and achieve the company’s mission.
Education
Polytechnic University of Puerto Rico San Juan, P.R.
Master Degree, Engineering Management
Completed in May 2011
GPA: 3.85 out of 4.0
Inter American University of Puerto Rico Bayamon, P.R.
Bachelor’s Degree in Science, Electrical Engineering
Completed in December 2008
Experience
Telephone Banking Consultant, Banco Popular de Puerto Rico San Juan, P.R.
September 2010-Present
- Provide guidance on products and services to customers via telephone and online
- Provide service on balances, transactions, card applications, loans, payments to businesses and customers
- Analyze the needs of service and assure customer satisfaction all the time
- Evaluate alternatives and make decisions to solve the customer needs immediately
- Promote cross-selling of financial products and services to diverse companies
Puerto Rico Energy Power Authority (P.R.E.P.A) San Juan, P.R.
Electrical Engineering Internship
August- December 2007
Electronic Instrumentation
- Worked with Supervisory Control and Data Acquisition (SCADA) power transmission system, which is used to controlled generators and power outage.
- Responsible to complete technical tasks such as troubleshooting, diagnose problems, make adjustments, obtain settings, and calibrate instrumentation equipment
- Make mathematical calculations to accurately calibrate new and old equipment
- Responsible for providing monthly evaluations of power management equipment
- Control system console comprehension and evaluation
- Control system designs to accurately assess on new calibration standards
Inter American University of Puerto Rico Bayamon, P.R.
Technician of Registration Service, 2002-2007
- Provided customer service
- Handle cash, checks, credit and debit cards transactions
- Manage students registration cards, files, and students curriculum
Skills
- Bilingual – proficient in English and Spanish
- Proficient in Matlab, Simulink, and AutoCAD
- Able to work in teamwork environment, high technical abilities, reliable in stressful situations, leadership skills, outstanding interpersonal relations and communication skills, able to adapt fast to new environments, comprehension of PLC, Project management skills, organizational, technical writing and presentation skills.
INTERESTS
Electrical Engineering, Mathematical Problem Solving, Automation, Process Control, Instrumentation, Manufacturing, Project Management, Communications, Robotic, Power Systems, Water Quality, Productivity Management
REFERENCES
Available upon request