Professional Resume:

Career Objective:

An energetic, motivated, and analytical leader wants to obtain employment in a dynamic, progressive, and diverse organization. The position that best fits my desires are positions that reward good, hard work, progressive advancement, and a rewarding culture. The employer must also consider excellent communication, negotiation, and problem-solving abilities an asset.

Professional Experience:

Director, President and Principle Share holder, West Coast Online Inc. – March 2002 to Present (Part-time)
Instrumental in establishing all staff contracts, service contracts, shareholder agreements, and press releases.
Consult with clients on custom software and Internet applications
Communicate with business owners from various backgrounds, and technical abilities
Negotiated business agreements with clients regarding service contracts
Responsible for the documentation, and filing of documentation with municipal, and provincial governments as well as, Revenue Canada, and the Worker's Compensation Board
Assist the business owner (client) in determining the best cost-effective solution for a specific application.
Coordinate activities with my business partner(s) in the programming specifications, design requirements, training and support activities
Created detailed proposals to business owners regarding beneficial recommendations with regards to new technologies and systems
Produce legal documents regarding contracts, service agreements, and employee contracts.

Worker's Compensation Board of B. C. – Aug 1999 to May 9, 2003 – Voluntary Layoff
Collaborated with management on improving our record and file acquisition as well as storage practices
Played a role in the centralization of the claim, data, and record acquisition from five satellite offices, namely the documentation, record keeping, movement and the maintenance of record integrity
Actively participate in the training, and coaching of new staff in the record department.
Communicate with staff regarding record locations, mainframe usage, and record retrieval techniques.
Provide fast, professional and courteous customer service to all staff both internally and externally regarding claim, document, and record retrieval.
Acquired detailed working knowledge of other record duties within the division, including, Disclosures duties, as well as a brief opportunity to serve in the Relief of Costs Project.
Internal working knowledge of all WCB claims, Appeal, and Advisory Procedures.

ABM Processing Clerk, Bank of Montreal – Feb 1997 to Oct 1999 (part-time)
Balanced large amounts of currency as well as individual customer transactions on a regular basis
Consistently met and exceeded the strict processing times set by management.
Performed preparation clerk, and computer operator duties
Acquired working knowledge of payment, and deposit balancing systems

Educational Goals and Endeavours:

Certificate in Electronic Commerce (C.E.C), British Columbia's Institute of Technology (BCIT),
Sep 2000 to July 2003

Learned and performed all aspect on operating on online business organization, as well as operating multi-faceted e-business applications to compliment existing business operations. Areas of study included Management, Accounting, Economics, Internet Law, and Systems Development. Learned the overall and specific guidelines to measure the effectiveness of launching detailed electronic commerce initiatives. Customer Relationship Management and Security strategies were evaluated in determining the best outcome for specific applications. Areas of study and cases studies performed included airline industries, car manufacturers, Owner/operator business applications, banking and non-profit organizations.

Certificate in Management Information Systems (C.M.S), British Columbia's Institute of Technology (BCIT),
Sep 2001 to July 2003

Studied all aspects of Data collection, Data processing, and Information Technologies. Detailed involvement with Information collection issues, accuracy plans, and information Integrity assurance. Areas of study included Management, Business Law, Labour Relations, Negotiations, Data Processing, and Management Information Services. I learned through Interactive, group participated classroom settings that were taught by experts in the fields they taught. All aspects involving data collection, processing, and integrity were covered. Cases studied included Wal-Mart, Worker's Compensation Board, Microsoft Inc, and Telus.

Short- term plans involving Education include:

Bachelor of Science in Business Administration (BA), University of Phoenix
(Sep 2003 to Jul 2004)

Masters of Business Administration (MBA), Simon Fraser University (S.F.U),
(Sep 2004 to Jul 2006)