Resume - Operations Management professional with extensive experience in project manageme...

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JAMES WAITE

Summary of Qualifications
Operations Management professional with extensive experience in project management, capacity planning, supply chain management and strategic planning within the technology and electronics industries. Track record of innovation and process improvement utilizing exceptional analytical, organizational and follow-through skills. Proven ability to lead teams of creative professionals to achieve focused results and creative solutions. Bachelors of Business Administration degree with emphasis in Operations Management.

Professional Experience

MICRON TECHNOLOGY, Boise, ID
R&D Manufacturing Planner August 2006 – July 2007
Manufacturing Associate January 2006 – August 2006

* Planned and analyzed capacity strategies to enable accurate and timely capacity purchasing decisions, resulting in saving ~$3m in unnecessary capital purchases.
* Utilized various planning databases to keep planning model current, establishing future production flow scenarios and determining future and current capacity requirements in accordance with strategic business plan.
* Implemented and facilitated numerous process improvement project teams, achieving 300% reduction in process cycle time.
* Analyzed tool performance and operations to determine appropriate throughput levels and issues preventing achieving those levels. Resulted in decreased downtime by 60% and increase throughput by 35%.

PRECO ELECTRONICS, INC., Boise, ID
Project and Sales Account Manager January 2005 – December 2005

* Examined, negotiated and resolved customer issues regarding account status, pricing, availability and delivery of products for both domestic and international customers, resulting in increased sales volume of 20%.
* Managed all aspects of trade show participation for 12 - 15 shows annually, both domestic and foreign. Resulted in establishing new distributing partners and increased market share.
* Served as key contact for new distributor in Shanghai, China, managing logistical aspects for delivery from manufacturer. Initiated fact-finding and troubleshooting with suppliers to streamline the delivery of products
* Utilized Six Sigma tools to reduce total days and dollar amounts of inventory by ~45% in order to achieve company strategic objectives.
* Successfully managed several international accounts, including major distributor and Original Equipment Manufacturer (OEM) accounts in the United Kingdom, Germany, Canada, South Africa, Australia and China, resulting in on-time deliveries as negotiated in customer contracts. Collaborated with Marketing department to develop X-Treme Training Manual for Fastenal Company, resulting in workforce development for 1600 stores nationwide.

SEARS CREDIT/CITIGROUP, Boise, ID
Account Manager April 2001 – March 2004

* Assisted Sears credit card accountholders with various credit and account issues, resolving concerns with positive results and retaining long-time cardholders.
* Qualified credit applicants based upon established credit criteria, increasing volume of customer accounts in accordance with company strategic objectives

LIBERTY MUTUAL INSURANCE, Meridian, ID
Insurance and Investment Representative June 1999 – July 2000

* Successfully passed required state examinations, qualifying to sell full lines of insurance and series 6 & 63 investment products.
* Sales and promotion of insurance and investment products to qualified clientele. Performed fact-finding and research to determine eligibility of prospective clients.

SOFTBANK CONTENT SERVICES, Nampa, ID
Buyer/Planner September 1997 – June 1999

* Performed all purchasing functions for Sony VAIO and Intel computer projects, utilizing MRP system for order entry, BOM development, and JIT theories and practices for delivery of goods. Resulted in accurate production flow and required inventory for project completion.
* Negotiated pricing and terms with international and domestic suppliers, achieving corporate objectives and reducing and eliminate inactive/obsolete inventory.
* Established production schedules based on client contracts and requirements. Managed project production facility and personnel, as well as logistical requirements, resulting in on-time delivery of products to clients.

NORCO, INC., Boise, ID
Purchasing Agent February 1995 – September 1997

* Performed all purchasing functions for assigned safety, medical, and welding supplies for Northwest distributor. Achieved corporate purchasing objectives while reducing and eliminating inactive/obsolete inventory by over $100,000.00.
* Performed vendor evaluations based on corporate requirements and objectives, establishing reliable sourcing for required inventory and supplies.
* Effectively negotiated pricing and delivery terms with suppliers throughout the United States, providing over $200,000 in annual rebates from vendors.

Education
Boise State University, B.B.A, Operations Management – Boise, ID December 2005
Coursework in project management, operations strategy, supply chain management, lean manufacturing and production processes, business and personnel management, finance and accounting

Skills and Certifications
Languages: Tagalog (Filipino) - intermediate
Computer: MS Office (Project, Word, Excel, PowerPoint, Access, Publisher, Outlook); SQL, planning databases, internet research
Certification: Working toward CPIM and PMP certifications

Memberships and Affiliations
Treasure Valley APICS - served as Executive VP for Membership (2006)

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