Resume - sales, marketing, business development general management

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Resume #79147

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I am Jordanian chemical engineer (studying MBA presently at ALABAMA University, USA) and have 15 years total experience in different positions.
I am working with Juffali Company and represent international multinational companies like DOW, DuPont, PolyOne and Altuglas. We sell wide range of raw materials, and I am adding new products from other new suppliers to create new business channels.
I have long technical/sales experience in raw material, plastic products, building material, pipes & fittings and valves. I am doing well in improving our sales throughout KSA, and increase sales significantly in this relatively short period. I achieved many sales to manufacturers from different industries (oil & gas, food, packaging, yarn, fiber, electrical and many others), big contractors (for roads, buildings, electromechanical or industrial plants), most of ministries, as well as other big companies or key accounts like Aramco, Binladen and Saudi-Oger.
I went through long process for products' approval from standardization official offices and worked closely with consultants.
I have long strong experience in technical management & factory's operation, quality control and budgeting.
I established good relation and generated sales with the contractors in the new big projects (King Abdalla Economic City, Oil & Gas and electromechanical contractors in Jubail and Yanbu).
I have good experience in making business with local and foreign companies. I can enhance existing business and create new sales channels in GCC countries due to my long experience in the area and my connections. I have good skills in creating business channels to market products and services. I have strong analytical skills to assess clients' sales and evaluate potentials alternates.
I can prepare and introduce presentations for different occasions/events to present the company products and services in high professional look. I can manage clients complains, troubleshoot them, visit sites for necessary clarifications, suggest solutions and prepare detailed reports when needed.
I am fully confident and professional in computer applications (MS Excel, MS Word, MS Power Point, MS Access and internet handling).
I am so ambitious person and I've attractive decent personality, humorous character and strong negotiation. This enables me to approach people, build fruitful relations and present products/services. I can manipulate meetings with clients to solve misunderstandings and build a better relationship and generate orders.
My detailed resume is attached here and my contact numbers are also mentioned.
Looking forward to hear from you soon, thank you

Personal Information * Nationality: Jordanian.
* Age: 37 years.
* Place of Birth: Saudi Arabia
* Marital Status: Married
Education 1988-1993 HOMS University Syria
* Bachelor of Chemical Engineering (presently studying MBA at Alabama University, USA).
Professional Activities * Experienced in Sales & Marketing of local and imported products which includes promote existing sales, new products launching, developing marketing plans, conduct sales/technical presentations, public relations & getting governmental approval, developing distribution channels, negotiation with distributor, study local and GCC market needs, budgeting & feasibility study, pricing & cost computation, setting targets, advertising and incentive programs.
* Strong engineering technical background and industrial well oriented in many business lines like plastics marketing (from DOW, DuPont, PolyOne and many others), sales of pipes/fittings and valves (plastic, SS, brass), beverages industry, plants operation & executive management, water treatment and construction / contracting.
* Ability to sell products from different categories like pipes, fittings, valves, raw materials, building materials, chemicals and additives.
* Efficient and smooth combination of technical and marketing skills which leads-up to better performance to illustrate technical information, establish and manage trading, launch products, promote sales, stronger business representation and accomplish approvals or product registration from ministries or Oil & Gas companies like Saudi Aramco, Sabic and other contractors like Saudi-Oger & Binladen.
* Excellent business development skills which compromise scope planning, time management, cost control and obtaining new agencies.
* Well familiar with the quality control regulations and assurance analyses.
* Highly effective in communication management including information distribution.
* I am ambitious person, attractive decent personality, humorous character and strong negotiation skills. Ability to approach people, build fruitful relations and present products/services.
* Excellent Command of Windows and Microsoft applications (Word, Excel, Access and Power Point) in addition to Auto Cad and Internet browsing.
* Fluent in writing, reading, and communication in both English & Arabic.
Professional Experience December-2007 – Till Now Juffali Company Jeddah, Saudi Arabia
Sales Manager
* Represent international companies like DOW, DuPont, PolyOne and others.
* Importing raw material, additives and chemicals and sell them to local manufacturers.
* Accurate arrangement to schedule of shipments and documents, customs clearing, and coordination with international forwarding companies.
* Work intimately with customer during sample trial, offer alternative product and collect approval; and provide efficient commercial / technical support.
* Prepare sales plans and forecasts; manage key-accounts, make sales contacts and presentations on a regular basis to meet or exceed targets.
* Add new products from other new suppliers (upon market need); to develop sales and establish more new business channels.
* Continuous information updating about customers' needs, new expansions or projects, consumptions and competitors prices.
* Strong analytical skills to monitor sales and solve failures or repair weakness and increase the profit.
* Expand business and prepare for opening new branches, and increase sales team.
* Attend exhibitions to meet suppliers and customers, and stay updated on latest technologies and competitors' information.

July, 2006 – Nov, 2007 Munif Plastic Factory Riyadh, Saudi Arabia
Deputy General Manager ; Sales & Marketing Director
* Study market, determine market share and expected future growth, available potential and competition, prepare sales plan and required sales team, setup the targets as well as commissions and control credits given to clients.
* Add new products & agencies; launch new business lines and create sales channels.
* Analyze the markets and divide them into sectors, evaluate the deficiency in the existing sales values, and find-out required activities to improve sales.
* Study products' cost, prepare advertisements and plan promotions.
* Meetings with sales team; evaluate capabilities and put assignments accordingly.
* Follow up daily sales, solve problems, collect staff or clients comments and give the required training for better performance.
* Public Relation, PR, build up strong relations with governmental offices in ministries and key accounts in private business sector to improve our sales, register our products, collect approvals and utilize our products in their projects.
* Collect Clients' complains to solve them and meet clients to improve business relation, develop sales, open new markets, find-out market demands for new products and collect the required information for the marketing activity.
* Apply for the local authorities' approvals and certifications for the products to be used in governmental projects as well as major private companies or contractors.
* Participate in exhibitions and events linked to pipes, buildings or plastic production.
* In-charge of establishing the new second factory for pipe manufacturing, running the operation, and Directing Sales & Marketing.
* Prepare the layouts for the production lines, and setup them in proper way for the best benefit of the available area and smoother operation.
* Hire the required staff for new operation; carry-out the required training.
* Run operation which covers planning according to sales requirements, purchasing, raw material & end products warehousing, bring man power, maintenance, cost reduction, and development of new products.

2001- May,2006 Aljazeerah Water Plant Dammam, S.A.
Factory Manager
* In-charged in setting-up production lines, machineries and the utilities, including design, layout, search for suppliers, specifications, purchasing, and installation/commissioning.
* Designed attractive bottle shape and packaging.
* Prepared layouts for production, storage & offices and assist in civil works.
* Applied latest QC standards for hygienic operation environment and setup QA system.
* Responsible for recruiting staff for the whole factory and sales team.
* Arranged raw materials, consumables and spare parts including purchasing, specifications, inventory and best price.
* Exported and marketed European product to GCC countries including new products launching, negotiation with local distributors to establish fruitful distribution channels, and establishing new branches/offices, and prepared feasibility studies.
* Obtained governmental approvals from ministries and local standards offices.
* Study markets and collected data about competitors and potentials available and analyze information to figure out operation costs, compute pricing, sales volumes, minimum break even points, minimum required sales volumes and targets.
* Prepared marketing plans to determine required logistics, budgets, sales team and sales fleet, assign targets, promotions and advertisements, and planned future forecasting.
* Prepared and implement requirements to secure ISO certificate.

1995-2000 Almanhal Water Factory Riyadh, S.A.
Production Head
* Set up and supervise the operation of six different production lines, schedule operation & maintenance activities.
* Coordinated with sales department to identify production quantities.
* In-charge of Quality Control of raw materials and products.
* Secured the ISO9001 certificate.
* Prepared Data Base program on Ms Access to control production, raw materials, stocks, losses, efficiencies; and generated daily, monthly, and annual reports.
1993-1994 Alkawther (Water & Waste Water Treatment Plants) Jeddah, S.A.
Proposal Engineer
* Study customers' bids and Perform projects' required chemical and physical analysis.
* Prepare treatment plant design, costing and visit site whenever needed.
* Handle negotiations with customers and discuss performance improvement options.
Training Courses
* Conference of "Public Relations and Super Excellent Service Towards Zero Faults" (from 29 to 31 July, 2007).
* Seminar in "Sales Managers Performance Management" (from 13 to15 January,2007).
* Course in Sabic PE Film Grade properties, applications & Troubleshooting (from 19 to 20 December, 2006).
Objective To seek a challenging management position in Sales & Marketing, Trading and Commercial Activities, or Export Marketing, Public Relation Plant Management or Business Development.

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