Resume - IT expert, Helpdesk Support, Server Administration, IT Manager

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Resume #11976

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IT Engineer (Bac+5). Ten (10) years experience. Within the International Oil & Gas
Company (Algeria & UK) as Helpdesk Support and Server Admin' Windows NT/2000 Server,
Lotus Notes, Windows 9X/XP/2000, MS Exchange, MS Outlook, MS Office, LAN,WAN, Desktop
Support' and The Bank National of Algeria as Responsible of Network Banking System 'SWIFT'.
Good experience in Installing, maintaining, and administering LAN, WAN and PCs with Windows 9X/XP/2000.
- Helpdesk Support: Install, maintain, and support Hardware / Software.
- Desktop Support: PCs, Laptops and Printers.
- Remote control, Server Administration, Backup and package installation with Systems Management Server SMS
- Prepare Microsoft Certification MCP ( Self-Paced Training ).
- Good Management skill.

PROFESSIONAL EXPERIENCE

May 98 to present: SONARCO International Oil & gas company (SONATRACH-British Petroleum /Algeria-UK). Sever admin and Helpdesk Leader.
-Windows NT and Lotus Notes administration.
-Windows 2000 Server/Pro, MS Exchange, MS Outlook and MS Office.
-Helpdesk Support: Install, maintain and support Hardware / Software.
-Desktop Support: PC, Laptops and Printers.
-Server Administration, Remote control and package installation with Systems Management Server SMS.

April95 to March98: National Bank of Algeria. Head of the Interbank Network System 'SWIFT' (Society for Worldwide Interbank Financial Telecommunication).
-SWIFT Network administration: manage the server and workstations, Security officer, users' ID and passwords' update.
-Package setup and updates, periodical data backups and storage. The main SWIFT interface is ST200 with STTelex, STKey, BKE, PCConnect and PCNostro.
-Biding complete study for migrating from ST200 to SWIFT Alliance: suppliers suggestion, specification preparation and technical evaluation of proposals ( Hadware & Software ) with four (04) suppliers agreed by SWIFT Society wich are: SUN, IBM, Digital and Bull.

Jan. 95 to March95: ASTEIN-SOFTWARE Company / Algiers. Technical Sales Responsible.
-Sell and Install Computer equipment and packages.

Oct. 92 to Nov.94: National Ministry. Head of Computer Group.
-Design and Realization of various applications for Management and Procurement Service with Clipper and MS Access.
-Supervision of two (02) Final Studies projects for Computing Engineer.

STUDIES
Sept 2004: Training on Deploying and Managing Windows Server 2000 by Learning Tree International in Algeria.

Sept 2004: Training on Exchange 2000 Advanced Administration by Learning Tree International in Algeria.

Aout 2003: Training on Disaster Recovery planning for The Enterprise by Learning Tree International in Algeria.

Feb 2003: Training on Management Skills for IT Professional by Learning Tree International in London.

Dec 2002: Training on Project Management by Learning Tree International in Algeria

August 2000: Training on Windows 2000 Advanced Server & Pro, and MS Exchange in ALGERIA.

Feb 1996: Training seminars on the Network System 'SWIFT' In Brussels (BELGIUM).

June 1995: Training on the Interbank Worldwide System 'SWIFT' In Paris (FRANCE).

March 1993: Training on Network Systems at the Studies and Research Center 'CERIST' (ALGIERS).

June 1992: Diploma of State Engineer in Computing. From the University (E.N.I.T.A.) BOUMERDES-ALGERIA

June 1986: Baccalaureate Mathematics

QUALIFICATION
- Operating Systems: MS-DOS, Windows 3.x, Windows 9X/XP/2000.
- Network: Windows-NT, Windows 2000 Advanced Server & Pro, MS Exchange, MS Outlook, Lotus Notes, SMS, TCP/IP, UNIX.
- Programming Languages: ORACLE, SQL, MS Access, Foxpro, C, C++, CLIPPER.
- Office Applications: MS-Office, MS-Works, File Maker, COREL-DRAW, Internet.
- Desktop Support: Installation and Configuration of PCs, Laptops and Printers.
- Banking Technology: SWIFT system, ST200, Swift Alliance, STTelex, STkey, BKE, PCConnect, PCNostro.
- Project management: Design and Realization.
- Good knowledge in Hardware.
- Good Management skill.

LANGUAGES
- Arab: Mother tongue.
- English: Good Level
- French: Fluent.

FAVOURITE HOBBIES
- Reading, Travel, Music, Cinema, Sports.

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IT expert, Helpdesk Support, Server Administration, IT Manager

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