Resume - Livelink Administrator, Causeway Collboration Administrator

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Resume #18135

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PROFILE
My experience includes over 6 years of software application Design & Analysis, Quality Assurance, EDMS implementation and administration, RDBMS technology, Oracle/SQL database design, administration, and preparing technical documentation & plans, direct experience in field Sales or Sales Support, business or technical.

High expertise in the implementation and administration of Livelink (EDMS) based document management solutions with hands-on experience on major projects in Oil/Gas and Government sector

Being Assistant Project Manager, proven success applying Project Management methodologies and concepts. Have solid project management skills, including detailed scheduling using MS Project, time/cost analysis and project status and communication to varying management audiences. Excellent oral and written communication skills.

M.S. or relevant years of experience in Computer Science and experience in designing, analysis, building, and implementing business solutions using information technology.

Experienced leadership and proven success in Program/Project Management life cycle, including business process and requirements documentation, project planning and budgeting, resource management, implementation, training, communication planning and deployment. Ability to work closely with IT community in partnership to achieve project objectives and milestones within project timeline and budget. Driver in research, analysis, and resolution of problems with business and IT communities.

EXPERIENCE & ACCOMPLISHMENTS
Livelink Administrator / Livelink Technical Consultant / Livelink Implementation Engineer January 2001 – Present

Responsible for Livelink system administration and technical consulting services at ABC firm for enterprise content and project management – in the following capacities:

- Full System Administration, Installation, Configuration, Consultancy, System Analysis & Desing, Troubleshooting, Technical Support and Customer Support, On-Site Technical Supervision, User Support, System Testing and Data Structure of Livelink/Causeway Collaboration document management system (by OpenText corp. & Causeway Technologies)
- Technical consulting and customer support services for Internet hosted solutions
- Participated in various EDMS (Livelink & Causeway Collaboration) implementations and consulting projects in Construction, Oil & Gas, Government and Private sectors
- Remote administration, maintenance and support of Livelink based Internet hosted solution, including infrastructure support, database design and report creation.
- Design, Installation & Configuration of Livelink ASP Model solution (remote Internet hosting), a project jointly carried out with Telecommunication Company
- Technical Consultant part of the Livelink EDMS system implementation team, handling system administration and on-site technical supervision and user support.
- Livelink system workflow design, build and reports creation.
- Writing progress report
- Design & implementation of various business processes
- Studying the brief provided by the customer and systems analyst once a contract for a system has been awarded, and deciding how best to implement the system
- Design and implement cost effective IT solutions for business requirements of the company
- Preparing Technical, Business process & plans documentation
- System Analysis & Design
- Team leader of Software development & customization team
- Software Quality Assurance

Programmer/Database Designer March 1999- Jan 2001

Responsible for database design, system analysis, programming, system design, solution component testing and web integration:

Major projects included the development, implementation and support of the following systems:
- Project Monitoring System
- Import Management System
- Client Monitoring System
- Planned Plant Maintenance System
- Corporate Website

IT SKILLS
OS: Microsoft Windows NT/2000
Databases: Oracle, SQL Server, Microsoft Access 2000
Tools & Languages: Visual Basic 6.0, and Active Server Pages, Scripting Language (VB Script),
C / C++, HTML, Rational Rose 98/2000 & Visio
Graphic Tools: Microsoft Front Page 2000

EDUCATION
University Degree
Master of Computer Sciences

TRAININGS/CERTIFICATIONS
1. Training & Certification on the "Livelink" Knowledge & Document Management System from Open Text Corporation in the following areas:

- Livelink System Administration
- Livelink Fundamentals
- Livelink Installation and Configuration
- Livelink (Creating Collaborative Workspace)
- Livelink Work Flow Design
- Livelink Live Reports Design

2. Training & Certification on the "Causeway Collaboration" system Implementation & Configuration from Causeway Technologies, London (United Kingdom)

3. Training & Certification on Microsoft SQL Sever 2000 Database Administration from Microsoft

4. Ultimus Workflow design training from Ultimus Corporation

LANGUAGES
English (fluent), Arabic (Read & Write)

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