Resume - Project Manager, Business Process Analyst, System Analyst and Designer

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Resume #19408

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VALUE
The world is about change. Every thing around us evolves and keeps changing for better and for worse. Business is the most sensitive element on the world that influenced of the change. At some time in the past, the technology was forced over business, and the business people were obliged to accept the computer systems and solutions even if it is not fully satisfy their needs. However, after the revolution of IT the business returns to be the driver. Believing on that the role of IT now is supportive to the business not leading it, and thus preparing the right environment for business to grow healthy and get the change on the right direction.
Consequently, since 1992 I'm developing my skills to fit in the area of IT professional services & information management Systems support; that would help on Strategic Planning and Control. I held several positions in my career including programmer, database administrator, Systems Integrator, Business and Systems Analyst, System Designer and Project Manager. As well I have an extensive experience and knowledge of Enterprise Architecture, Balanced Scored Cards, Software Engineering Methodologies, Software Process Improvement, and Strategic Planning. Additionally expert on software engineering CASE tools such as Rational® products, Ptech Framework, and Oracle Designer 2000 and head start.

OBJECTIVES
Joining World Class Company that appreciates the information management and planning depending on the institutionalization of Information and project management concepts and implication.
Personal Information
Nationality: Jordanian
Marital Status: Married
Place & Date of Birth: Kuwait 23, March, 1973
Work Experience

Horizons Software Gulf
Business Development, Operations & Project Manager
Doha – Qatar, Feb 2004 – Present www.horizonssoftware.com
Horizons Software are leaders in providing intelligent business management solutions that provides an effective and integrated platform to manage enterprise strategy, performance, and change, using a combination of advanced technology and business methods.
Originally founded to be value added resellers for Ptech – USA www.ptechinc.com, but after the success it made in Egypt and the Gulf (KSA, UAE, Qatar) it took a higher position and becomes the exclusive reseller and professional service provider for Ptech in the Middle East.
Working with Horizons Software enhances my Enterprise Architecture, Strategic Planning, business analysis, and business process improvement skills and add to my operations and project management experience.

Method Technologies
Operations & Technical Director
Amman – Jordan, Sep 2002 – Jan 2004
www.method-tech.com
Method technologies is a consultancy & professional services providers company in the filed of software engineering. It is the IBM –Rational software reseller in Jordan www.rational.com.
As a manager of the technical department I was the enterprise PM and I become an expert in SW-Engineering methodologies. I practised the whole SDLC as Rational described (information management & Business Analysis, System Analysis & Design, System Development, Quality Assurance & Change Management, and Project Management). Additionally I specialized in Object Oriented Analysis & Design form the technical point view and in RUP from methodological point view. Nevertheless, I worked intensively on SW-process improvement using RUP & CMM.

Allied Software Solutions
IT & Business Consultant & Project Manager
Amman – Jordan, Jul 2000 – Aug 2002
www.alliedsoft.de
Allied-Soft is a world class software house. It sis based on Jordan and has branches in UK, Germany, and the Gulf.
It's been founded to support the Americana and Europe market in IT solutions like Converse – USA, Honeywell – Germany, Alostom – Germany, Mednet –Germany, and on the region like the E-government in Jordan and Vodatel in KSA.
As a business analyst I used to set wit the client and gather and manage the requirement, and then in most cases, I reengineer the process to improve it before the automation comes, then convert final requirements into business design. However, because of my IT background I sued to involve in the high level architecture and on the detailed system design. Accordingly, almost all of the solutions that I analyze I become her PM.
Additionally, I used to be a member on the steering committee that created the policies and the procedures for Allied-Soft.

Global One
MIS & BPR and Network Admin
Amman – Jordan, Jul 1997 – Jul 2000
www.go.com.jo
GlobalOne, who used to be sprint and now wanadoo, is the first internet service provider in Jordan and the rejoin. In addition to providing the regular ISP services, G1 used to provide the market with business solution based on internet connectivity.
However, I started to work with G1 as MIS engineer and programmer then I became a business analyst and business process engineer. Additionally, at that time the internet was booming and no enough experts were in the region to develop ISP services, thus G1 assign to me the roles of system in instigator, system analyst, and network administrator which I used to manage more than 10 servers and 4000 users along with their companies solutions.

Al Manahel Computer Services Centre
Programmer & Analyst
Amman – Jordan, Sep 1992 – Jun 1997
Al Manahel is a local SW development and training centre. It used to provide the local market with SW application in accounting and management area.
I worked with them as part time programmer then as analyst till I graduated.

EDUCATION
University
Bachelors degree on Computer Information Systems from Applied Science University, Amman – Jordan, 1996.
Professional Coerces
Strategic Planning & Business Process Modelling, Organized by Horizon, Certified by Ptech – USA
Balanced Scored Cards, Organized by Horizon, Certified by Ptech – USA
Advanced project planning, Organized by Method Technology, Certified by PMI - USA
Project risk management, Organized by Method Technology, Certified by PMI - USA
Leadership for Project managers, Organized by Method Technology, Certified by PMI - USA
Effective Project management, Organized by Method Technology, Certified by PMI - USA
Project management fundamentals, Organized by Method Technology, Certified by PMI - USA
Object Oriented Analysis and Design with UML, Organized by Method Technology, Certified by Rational University – UK
Fundamentals of Rational Rose, Organized by Method Technology, Certified by Rational University – UK
Principles of Object Technology, Organized by Method Technology, Certified by Rational University – UK
Oracle Designer 2000 Mastering, Organized by ITCC, Certified by ORACLE – Middle East
Oracle Developer 2000 (Reports 2.5), Organized by ITCC, Certified by ORACLE – Middle East
Oracle Developer 2000 (Forms 4.5 Part B), Organized by ITCC, Certified by ORACLE – Middle East
Oracle Developer 2000 (Forms 4.5 Part B), Organized by ITCC, Certified by ORACLE – Middle East
Oracle Advance Application Building Forms 3, Organized by ITCC, Certified by ORACLE – Middle East
Visual Basic 6, Organized by Al Manahel,
Oracle Power Objects, Organized by Al Manahel,
FoxPro 2.6, Organized by Al Manahel,
FoxPro 2.5, Organized by Al Manahel,
MS Windows 2000 updating skills, Organized by STS, Certified by Microsoft – Middle East
MS Exchange 5.5 Administration, Organized by STS, Certified by Microsoft – Middle East
Microsoft Widows NT 4.0 Core technology, Organized by STS, Certified by Microsoft – Middle East
Administrating Microsoft Windows NT 4.0, Organized by STS, Certified by Microsoft – Middle East

PROJECTS
SW Engineering
Client Solution Role Period
Cities & Villages Development Bank CVDB - Jordan Banking Turn-Key Solution Project Manager & QA 2003 – 2004
(12M)
Alstom - Germany Dam information management system Project Manager & Business Analyst & QA 2002 – 2003
(6M)
Vodatel – Saudi Billing & customer care system Project Manager & Business Analyst & QA 2001 – 2002
(9M)
National Guard – Saudi Information management automation and system development Business Analyst 2000 – 2000
(8M)
Global One - Jordan ISP billing and Customer care system Project Supervisor, Business & System Analyst 1998 – 1999
(6M)
Global One - Jordan ISP customer subscription automation Project Owner, System Analysts & Programmer 1998 – 1999
(8M)
Global One – Jordan / Oman HR & Back Office Programmer, Analyst & System Integrator 1998 –1997
(10M)
Product School MIS Programmer & Support 1992 -1996
Product Payroll & Personnel system Programmer & Support 1992 -1996
Product Accounting System Programmer & Support 1992 -1996
Product Directory Programmer & Support 1992 -1996

SYSTEMS & NETWORKING
Client Solution Role Period
Global One - Jordan E-Mail solution & Web Hosting Senior System & Network Engineer & System Integrator 1999 – 1999
(3M)
Global One - Jordan Network & Servers upgrading Senior System & Network Engineer 1999 – 1999
(2M)
Global One - Jordan Y2K preparation and complying Senior System & Network Engineer 1998 – 1999 (2M)

PROFESSIONAL SERVICES
Client Solution Role Period
Labour Department – Qatar Business Process Architecture & Organization Structure Engineering Project Manager & Consultant 2004
(4M)
I-Soft – UAE Enterprise Architecture & IT Architecture Engineering Project manager & Consultant 2004
(3M)
Council of Family Affairs - Qatar Enterprise Architecture & IT Architecture Engineering Project Manager & Consultant 2004
(6M)
Council of Family Affairs - Qatar System Selection and Evaluation Project Manager & Consultant 2004
(2M)
Arab Bank SW – PI Project manager & Rational Software Expert 2003
(6M)
Method – Jordan Moving to new building Project Manager 2003
(4M)
STS – Jordan Banking Solution design reviewing OOAD using rose Expert 2003
(2M)
Housing bank – Jordan SW – PI Project manager & Rational Software Expert 2002 – 2003
(9M)
E-Gov – Jordan Scoping Project Coordinator & Consultant 2002
(1M)
Allied Soft – Jordan System Selection Project Coordinator & Consultant 2001
(2M)
Allied Soft – Jordan Polices & Procedures creation Project coordinator & Consultant 2001
(6M)
Allied Soft – Jordan Establish new offices Project Manager 2001
(6 M)
Global One - Jordan Building up Customer Care and Billing Department Project Manager & Business Specialist 1998
(4 M)
Global One – Jordan Equipping Server room Project Manager & Specialist 1998
(3M)

TECHNICAL COURSES & TRAINING I DELIVERED▫ SW-PM based on PMBOK
- SW-PM based on RUP & CMM
- SW-PI based on RUP & CMM
- Information Gathering & Management using ReqPro
- OOAD based on UML using Rose
- SW Engineering Methodology based RUP
- Configuration Management using Clear Case & Clear Quest
- Data & System Modeling using Designer 2000

KNOWLEDGE
CASE Tools: Rational Suite, Oracle Designer, Ptech Framework
SW Eng Methodologies: SW-CMM, Oracle CDM & AIM, RUP
PM Methodologies: PMI PMBOK, Oracle PJM, RUP
Systems: MS Exchange Server, Netscape Suite Spot, IIS Server, Proxy Server, ISA Server, MS Office, Visio & Visio professional
IDEs & Languages: VB.NET, Visual Basic 5, 6, Oracle Developer 6, 6i, 9i, Access, FoxPro 2.5, 2.6.
Databases: Oracle 7, 8.x, 9.x, MSSQL 5, 5.5, 6, 2000, Access, FoxPro
Operating Systems: DOS, Windows 3.X, 95, 2000, XP

MEMBERSHIPS
Project Management Institute PMI – USA
Project Management Institute PMI - Jordan
Institute of Electrical and Electronics Engineers IEEE - USA

SKILLS
Excellent communication
Reporting Skills
Negotiation Skills
Leadership & Coaching skills
Team Player

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